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J & M Automotive

(590 reviews)
Visit J & M Automotive
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2022 consumer dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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(203) 490-4937 (203) 490-4937

Inventory

See all 470 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2005.
Since after opening our doors in 1987 J&M Automotive has maintained a commitment to our valued customers. With over 500 vehicles on our lot the choices may seem overwhelming but our staff works hard to offer a low stress hassle free environment for an ease of purchase for all of our customers. J&M Automotive has a passion to maintain our A+ BBB rating and that definitely shows considering we have been awarded Dealer Rater's "DEALER OF THE YEAR" 3 years in a row! We have strong long-term relationships with many major banks and credit unions who allow us to offer financing options for almost any situation.
Quality Preowned Automobiles at Affordable Prices

Meet our employees

View all 18 employees View less employees

Reviews

(590 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & M Automotive from DealerRater.

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Well I came 31/2 hours to see a car and it’s gone

Well I came 31/2 hours to see a car and it’s gone yesterday I wanted it I was buying it because i recked mine i wanted the same thing

Well I came 31/2 hours to see a car and it’s gone

Well I came 31/2 hours to see a car and it’s gone yesterday I wanted it I was buying it because i recked mine i wanted the same thing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Thank You Norbit and Thank Steve for crunching those

Thank You Norbit and Thank Steve for crunching those numbers for making it happen. Nor you wanted me in that Cadillac Escalade and I am. Once again thank you J&M Automotive for looking for me.

Thank You Norbit and Thank Steve for crunching those

Thank You Norbit and Thank Steve for crunching those numbers for making it happen. Nor you wanted me in that Cadillac Escalade and I am. Once again thank you J&M Automotive for looking for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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So disgusting place and people

This is the worst placed to buy a car or to work for this people. I do not recommend anyone to work or to buy a car in there

So disgusting place and people

This is the worst placed to buy a car or to work for this people. I do not recommend anyone to work or to buy a car in there

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing Experience

Great service and were able to do what they had to and were able to fix future problems in my car. But would recommend to other people for sure

Amazing Experience

Great service and were able to do what they had to and were able to fix future problems in my car. But would recommend to other people for sure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best dealership around.

If you live and CT and are in the market for a used car, go no further. Best dealership experience I’ve had by far. Ask for Bob, he’s phenomenal. No pressure, no haggles. Just an honest salesman who’ll listen intently to your needs/budget and will take the time find you the right car for the right price - guaranteed. Their finance department will work hard to get you at the right rate. What are you waiting for?

Best dealership around.

If you live and CT and are in the market for a used car, go no further. Best dealership experience I’ve had by far. Ask for Bob, he’s phenomenal. No pressure, no haggles. Just an honest salesman who’ll listen intently to your needs/budget and will take the time find you the right car for the right price - guaranteed. Their finance department will work hard to get you at the right rate. What are you waiting for?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love j&m

Vinny was an awesome salesman, polite and cordial! Will always return to J&M I love the selection of cars they have. They are always top peak and never disappoint!

Love j&m

Vinny was an awesome salesman, polite and cordial! Will always return to J&M I love the selection of cars they have. They are always top peak and never disappoint!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience

Bob was awesome! He made sure I was comfortable with my purchase and I never felt pressured to buy anything. They were flexible and accommodating. Would purchase from them again.

Great experience

Bob was awesome! He made sure I was comfortable with my purchase and I never felt pressured to buy anything. They were flexible and accommodating. Would purchase from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Go to j&m

Bob is cool he was really helpful and did a lot to make sure my car was the right one from me and he made a lot of good bald jokes

Go to j&m

Bob is cool he was really helpful and did a lot to make sure my car was the right one from me and he made a lot of good bald jokes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place

Great service and follow up. Bob was friendly and knowledgeable. Cars were very well kept and documented. We’ll be back again for our next car!

Great Place

Great service and follow up. Bob was friendly and knowledgeable. Cars were very well kept and documented. We’ll be back again for our next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great no pressure buying experience! Treat women

I recommend J & M Auto be the first dealer to do business with! Here you can test drive the car without a salesperson! I am a woman and never felt spoken to in a condescending tone! Very friendly trustworthy staff. Brad and Lou gave exceptional customer service. They assured me that the car I’m purchasing will be thoroughly inspected for safety and that all fluids would be replaced, among other details will be addressed.

Great no pressure buying experience! Treat women

I recommend J & M Auto be the first dealer to do business with! Here you can test drive the car without a salesperson! I am a woman and never felt spoken to in a condescending tone! Very friendly trustworthy staff. Brad and Lou gave exceptional customer service. They assured me that the car I’m purchasing will be thoroughly inspected for safety and that all fluids would be replaced, among other details will be addressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 590 reviews