Reviews
rich winkle
Rich wrinkle was great. He came in on his day off to finish purchase of 2014 mustang convertible. He went way beyond what you would expect of a salesmen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you
Dear Mr. Elliott: This letter comes as a reaffirmation of our faith and trust in your services, as evidenced by the fact that we have now purchased three vehicles from you. We recently experienced an accident that resulted in a total loss of our 2009 Kia Rio. As this was the second KIA, I had purchased from Ray Skillman Shadeland I did not have to think twice where to take my car for a fair and honest answer regarding the damage. Everyone in the body shop went out of his or her way to insure I was taken care of. Once I was informed that my 2009 Kia Rio was a total loss, I knew there was no other dealership where I would purchase another vehicle. As always, your sales staff surpassed my expectations delivering a car that was more and better than what I expected to be able to purchase. I received exceptional service from my salesperson Fred Graham, and from the business manager Rick Smith. Both went out of their way to insure I not only was able to purchase a car, but one that I truly love and could afford. We want to express our thanks to you and your wonderful crew for the kind, courteous, efficient and friendly treatment we received. It is comforting to know you are dealing with trustworthy people. Thank you again for your superior customer service. Sincerely Tracy Lynch
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
had a great experience
I would refer my friends. Great experience! I dont have a good credit history and was expecting to have a 21% interest rate.....6%! Wow what can i say they got my payment where i wanted and drove off with a brand new 2015 Kia. Couldnt be happier!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
I recently bought a car from Ray Skillman Shadeland Kia Mitsubishi and had a good experience. The most impressive part was they asked me what they needed to do for me, so that I would be comfortable buying the car I wanted. I looked around online and found the Hyundai Sonata I was looking for, in the price range I was wanting. They took care of my old car loan and gave me a lot of great information about my new car. My sales person, Ozzie, even helped me setup the bluetooth in my new car. They provided Auto Check and answered any concerns about recalls, before starting on the financing. The finance person Kent was helpful and honest, helping me get to a price I needed. Ozzie was patient and willing to answer all of my questions. I am happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
A no-nonsense dealer for sure! Couldn't quite deliver on the price they said they could, but it was still much better than the other guys had to offer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great Car Buying Adventure
After my car was totaled, I needed a new vehicle, I had a long list of requirements for my replacement car. Dave Vargas worked very hard to fulfill my wishes,, even though I increased my list every when he turned his back! Great Car Buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good first time experience!
Received great treatment from Rich and would highly recommend him and Skillman to anyone considering purchasing a vehicle. They went the extra mile to thank me for my business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After my care officially broke down I knew that it was time.
I bought my first Kia from the same dealership and knew that after dealing with them off and on that I would return. Some of the names have changed even the location, but the friendliness and warmth that I have received down through the years have not.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Second buying experience
Another great buying experience at Skillman Kia. Rich treated us like good friends not customers. The deal was great and they go the extra mile at Skillman to make you happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just Awesome
Talk to the sales reps before I got there so they knew what I wanted. We agreed on a price and when I showed up the car was ready to go. The smoothest I have ever experienced in getting a car. They were very friendly and still check in me weeks later. I will be going back to Ray Skillman because of Nate and Kevin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car