Toyota Santa Monica

4.5 out of 5 4.5
Rectangle 48
Sales
Service Closed

Toyota Santa Monica Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2019

We have a strong and committed sales staff with many years of experience satisfying our customers' needs in the Los Angeles, area. Located in Santa Monica, CA, and neighbors to Venice, West Hollywood, and Brentwood, we will help you find the right vehicle for your needs.

...



At Toyota Santa Monica we offer a searchable online inventory of new Toyota cars in Los Angeles, along with used cars, trucks and SUV's by top manufacturers. Come on in and take a test drive! Our sales staff guarantees you will find that new or used car you have been searching for.

For years, our auto financing staff at Toyota Santa Monica has offered expert advice for those seeking the best available Toyota car loans and leases. Our service doesn't stop there. Los Angeles customers can come in and take advantage of our knowledgeable Toyota car repair technicians, and a fully-stocked inventory of Toyota auto parts.

Pre-owned Inventory: http://www.toyotasantamonica.com/search/Used+t

Map & Hours: http://www.toyotasantamonica.com/map.html

"The Nation's #1 Toyota Hybrid Dealer!"

Service

Wiper Blade Replacement

$8.95 and up*

Check Engine Light Diagnosis

Complimentary

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
443 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 11, 2019

    I was recommended to get extra miles due to my usage when I got Mirai lease but then most of the time the Hydrogen was not available and I could not even... use the minimum miles. I ended up paying about $1000 more and customer service is just giving me a run around because they do not want to pay me back.

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 10, 2019

    Sam Mull is the best Service person ever. He has been taking care of my 2002 Camry and me for a long time. He is professional, friendly, caring, extremely... knowledgeable and honest. I have ultimate trust in him. When the time comes for me to buy a new Camry, I will continue having Sam take care of my car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you aga...in when your car is ready for its next service. Thanks again!

  • February 3, 2018

    I've been a service customer for over 10 years with Toyota Santa Monica, always very satisfied with their work. Became time to turn in my Prius for a... Prius V, worked with Aaron Desouza and was well taken care of. He got me a good deal on the warranties, kept in touch via text message, always responded to my queries quickly and kindly.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out to write this review. We're happy to have had you as a customer this long and are looking forward to many many more ...years. Regards, Toyota Santa Monica

  • 5.0 out of 5
    July 4, 2019

    Mayer showed me several cars and was so patient with me. He matched the price of other dealerships and I'm happy with the car. I would recommend Mayer... at Santa Monica Toyota for your next car.

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an oppo...rtunity to serve you again.

  • 5.0 out of 5
    July 2, 2019

    Recently i was looking for a truck and liked Toyota Tacoma so i started researching for a good deal. Mark Ashtini from Santa Monica Toyota sent me an excellent... deal with lot's of helpful information to secure the deal and convinced me to take the truck i was looking for. Many other dealership wasn't even close to the price he offered, so without delay i went to the dealership and took delivery on the same day, all was possible due to Mark's positive attitude and helpfulness. He is the best Sales person i ever spoke or communicated to in recent years. Thanks Mark i wish you the very best.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Debra, thank you for providing us with a review of your experience. We are delighted to hear that Mark was able to match you with the right truck and ...within the price range you were looking for. Have fun showing off your new truck!

  • 5.0 out of 5
    June 30, 2019

    It's no secret that when you plan on buying a car from a dealer, you're expecting the typical games. You'd think in this day and age of being able to research... yourself everything online before you go there, most dealers would just stop with the long standing BS and just make it simple like buying everything else. Well, that's been our experience the last 5 cars from the last 5 Toyotas we've bought. But we found this car very well priced based on our online research and drove all the way up to LA from OC - honestly expecting that price to be a 'teaser' to then try and trap us into paying more through all the add ons. Nope. Just to the point. The price was accurate, the trade in value was actually more than I expected (from experience - averaging $1500 less than 'trade in' on KBB.com) so I used the actual $1500 MORE they offered than expected to buy the extended Platinum warranty. The entire experience was awesome. I can only guess that being a smaller dealer unlike these monster dealers you see around they have to 'play it straight', so to speak to compete. Or, they're just honest as heck! Great job, Toyota of SM!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional c...ustomer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

  • 5.0 out of 5
    June 27, 2019

    I spoke with Hamid for hours and he gave me a great deal. He also gave me some personal insight on building my credit. Thanks!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 3, 2019

    Lincoln was especially friendly and informative. Through the whole process he was not pushy. I purchased a new 2019 Toyota Camry Hybrid. I was pleased... with the whole experience with all members of sales staff. Would recommend to anyone. Ricky was an amazing manager also.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an oppo...rtunity to serve you again.

  • 2.0 out of 5
    May 30, 2019

    Where do I begin? I came to the lot late but the entire process was super rushed. I felt like all they wanted was for me to sign papers so they could leave.... When they brought me the car I was handed the keys along with a quick handshake. They did not offer a tour of the car, to setup bluetooth, feature review or anything. Well 3 days later the car died! It would not start. I called dealer and they told me to call Toyota Roadside. I did and that was a disaster. Long story short I paid them $103 for nothing. I ended up calling AAA and having the car taken to another Toyota. It was a bad batter but guess who had to pay, ME! Another $313 now I'm out of pocket $416 in THREE DAYS! Well they offered to reimburse me and it's been 10 days and I had to follow up with them twice just to see where my check is. Now the brakes are making noise so I have another appointment with them because your warranty doesnt kick in for 30 days. Needless to say this has been a complete nightmare. I've bought Toyota's from Ventura Toyota, Keyes Toyota in Van Nuys and Northridge Toyota and I have never experienced the horrific customer service that I received from Toyota of Santa Monica. I'm so disappointed!

    1.0 out of 5
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    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    May 30, 2019

    Where do I begin? I came to the lot late but the entire process was super rushed. I felt like all they wanted was for me to sign papers so they could leave.... When they brought me the car I was handed the keys along with a quick handshake. They did not offer a tour of the car, to setup bluetooth, feature review or anything. Well 3 days later the car died! It would not start. I called dealer and they told me to call Toyota Roadside. I did and that was a disaster. Long story short I paid them $103 for nothing. I ended up calling AAA and having the car taken to another Toyota. It was a bad batter but guess who had to pay, ME! Another $313 now I'm out of pocket $416 in THREE DAYS! Well they offered to reimburse me and it's been 10 days and I had to follow up with them twice just to see where my check is. Now the brakes are making noise so I have another appointment with them because your warranty doesnt kick in for 30 days. Needless to say this has been a complete nightmare. I've bought Toyota's from Ventura Toyota, Keyes Toyota in Van Nuys and Northridge Toyota and I have never experienced the horrific customer service that I received from Toyota of Santa Monica. I'm so disappointed!

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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
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