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Duval Ford

(2,891 reviews)
Visit Duval Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Used (904) 595-6407 (904) 595-6407
Service (904) 595-7041 (904) 595-7041

Inventory

See all 604 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2023.
Duval Ford opened its doors in 1916 making it the very first Ford dealer in Jacksonville FL. Being a family owned new and used car dealership makes us stand out from everyone with our personalized care and prices that will not be beat. We are the #1 Ford dealer in Jacksonville in sales volume and we have built a solid reputation on service and customer satisfaction. Our team takes the time to listen to your vehicle needs and will find you the best fit for those needs as well as your budget. We do carry a very large inventory of new Ford vehicles for sale here in Jacksonville if you have any questions we are here to help!
The fastest easiest way to purchase or lease a new or pre-owned vehicle!

Service center

Phone number (904) 595-7041

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 14 employees View less employees

Reviews

(2,891 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Duval Ford from DealerRater.

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I was pleased with the final result of my latest visit to

I was pleased with the final result of my latest visit to Duval Ford. They stood behind their word to deliver superior service.

I was pleased with the final result of my latest visit to

I was pleased with the final result of my latest visit to Duval Ford. They stood behind their word to deliver superior service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Rod for providing Duval Ford's service department with 5 stars for your superior experience.

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Tino honestly cares, listens to what you want and what

Tino honestly cares, listens to what you want and what your plans are. The car we received is in new condition and the process easy and not overwhelming. 100% would recommend.

Tino honestly cares, listens to what you want and what

Tino honestly cares, listens to what you want and what your plans are. The car we received is in new condition and the process easy and not overwhelming. 100% would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks jason.almodovar7 for acknowledging the Duval Difference with your recent car buying experience. Tino and Duval Ford provide excellent customer service, communications and time management.

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Every time I purchase a car with Tino the process is

Every time I purchase a car with Tino the process is effortless. I can always count on him to get what I need under the budget I need it in. My car was totaled on Monday got a car to my door by Tuesday all the way to Virginia. 10/10 recommend

Every time I purchase a car with Tino the process is

Every time I purchase a car with Tino the process is effortless. I can always count on him to get what I need under the budget I need it in. My car was totaled on Monday got a car to my door by Tuesday all the way to Virginia. 10/10 recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Jennifer for your continued business. So glad to hear Tino helped get you in a vehicle after your unfortunate issue on Monday.

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It was an excellent service start to finish.

It was an excellent service start to finish. Would highly recommend Duval Ford for any car purchase.

It was an excellent service start to finish.

It was an excellent service start to finish. Would highly recommend Duval Ford for any car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Duval Ford is honored to earn your 5 stars andy.carter. Your recommendation for our sales and service teams is appreciated.

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I was welcomed as soon as I got out my vehicle by Oscar.

I was welcomed as soon as I got out my vehicle by Oscar. He was very friendly and helped me through the process of trading in my vehicle and purchasing another. Jason was amazing at getting me financed and with a warranty package as well. I truly felt taken care of.

I was welcomed as soon as I got out my vehicle by Oscar.

I was welcomed as soon as I got out my vehicle by Oscar. He was very friendly and helped me through the process of trading in my vehicle and purchasing another. Jason was amazing at getting me financed and with a warranty package as well. I truly felt taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

kathybelle0 just experienced the Duval Duval Difference. Oscar, Jason and the entire team at Duval Ford make car buying real fair, real fast and real friendly.

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Duval Ford comes highly recommended.

Duval Ford comes highly recommended. The experience provided goes above and beyond what I have experienced at other places. There is no pressure to purchase a car and they don't hassle you into making a purchase you are unsure about!

Duval Ford comes highly recommended.

Duval Ford comes highly recommended. The experience provided goes above and beyond what I have experienced at other places. There is no pressure to purchase a car and they don't hassle you into making a purchase you are unsure about!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks kabjle for the 5 star feedback for Duval Ford. The Duval Difference makes car buying real fair, real fast and real friendly.

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I’ve had 2 great buying experiences here, they’re hands

I’ve had 2 great buying experiences here, they’re hands down the best and easiest dealership to work with

I’ve had 2 great buying experiences here, they’re hands

I’ve had 2 great buying experiences here, they’re hands down the best and easiest dealership to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks SarahGrace for your continued business with Duval Ford and your 5 star recognition for Tino and your car buying experiences.

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Do yourself a favor and head over to Duval Ford and ask

Do yourself a favor and head over to Duval Ford and ask for Oscar Dominguez if you are shopping for a car. I HATE buying cars, I hate the back and forth and slippery salesman stuff but that was not the case here. We test drove the cars we wanted, he answered all of our questions and we made a fair deal that day with financing. Very happy with our purchase.

Do yourself a favor and head over to Duval Ford and ask

Do yourself a favor and head over to Duval Ford and ask for Oscar Dominguez if you are shopping for a car. I HATE buying cars, I hate the back and forth and slippery salesman stuff but that was not the case here. We test drove the cars we wanted, he answered all of our questions and we made a fair deal that day with financing. Very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks deetser88 for sharing your Duval Real Deal success story. At Duval Ford, we make car buying real fair, real fast and real friendly. We provide our best price right upfront.

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Overall very good dealership.

Overall very good dealership. My experience spans over 9 years and 2 cars purchased. I am very satisfied with my experience.

Overall very good dealership.

Overall very good dealership. My experience spans over 9 years and 2 cars purchased. I am very satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Duval Ford is honored to have earned your 5 stars Rocky. We appreciate your continued business with us.

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Everyone at this dealership is incredible.

Everyone at this dealership is incredible. I bough from out of state and they were som of the nicest people I’ve worked with. Adam, Maurice and Austin went above and beyond to help get me a fantastic vehicle and deal. I can’t thank them enough for all their hard work on this purchase. I will be recommending family and friends that buy out of state to look at this dealership for future purchases! Thank you again!!

Everyone at this dealership is incredible.

Everyone at this dealership is incredible. I bough from out of state and they were som of the nicest people I’ve worked with. Adam, Maurice and Austin went above and beyond to help get me a fantastic vehicle and deal. I can’t thank them enough for all their hard work on this purchase. I will be recommending family and friends that buy out of state to look at this dealership for future purchases! Thank you again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks Micky for trusting Duval Ford with your out-of-state purchase. You experienced the Duval Real Deal, we make car buying real fair, real fast and real friendly.

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