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Cars for Sale   /   Dealers  /  Duval Ford

Duval Ford

4.8 out of 5 4.8
1773 reviews
1616 Cassat Ave Jacksonville, FL 32210
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 5:00 PM

Duval Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
New (888) 827-4158
Used (888) 833-6251
Service (888) 833-6956

Inventory

NEW
$23,247 MSRP $27,845
2018 Ford Focus ST
  • Exterior Color: Magnetic
  • Interior Color: Charcoal Black
  • Transmission: 6-Speed Manual
  • Drivetrain: FWD
NEW
$25,159 MSRP $31,145
2018 Ford Fusion
  • Exterior Color: Blue Metallic
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$60,388 MSRP $69,825
2018 Ford F-150
  • Exterior Color: White Metallic
  • Transmission: 10-Speed Automatic
  • Drivetrain: 4WD
NEW
$25,784 MSRP $30,615
2018 Ford Focus ST
  • Exterior Color: Chili Pepper Red
  • Interior Color: Smoke Storm
  • Transmission: 6-Speed Manual
  • Drivetrain: FWD
NEW
$17,926 MSRP $22,905
2018 Ford Focus
  • Exterior Color: Green Metallic
  • Interior Color: Charcoal Black
  • Transmission: 6-Speed PowerShift Automatic
  • Drivetrain: FWD
NEW
$33,249 MSRP $35,395
2019 Ford Explorer
  • Exterior Color: Oxford White
  • Interior Color: Ebony Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD

Our Employees

(5.0) 68 reviews

David Moore

Salesperson
(5.0) 35 reviews

Warren Hart

Salesperson
(5.0) 33 reviews

John Rohde

Service Advisor
(5.0) 62 reviews

Will Law

New Car Team Leader
(5.0) 61 reviews

Susan Moore

Salesperson
(5.0) 35 reviews

Chris Smith

Finance Director
(5.0) 20 reviews

Renard Weaver

Salesperson
(5.0) 19 reviews

Hunter Scantling

Salesperson
(5.0) 19 reviews

Sherrod Anderson

Sales Associate
(4.9) 63 reviews

Mike Murdock

Sales Manager

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since January 2008

Duval Ford opened its doors in 1916, making it the very first Ford dealer in Jacksonville FL. Being a family owned new a

...

nd used car dealership, makes us stand out from everyone with our personalized care, and prices that will not be beat. We are the #1 Ford dealer in Jacksonville in sales volume and we have built a solid reputation on service and customer satisfaction. Our team takes the time to listen to your vehicle needs, and will find you the best fit for those needs, as well as your budget. We do carry a very large inventory of new Ford vehicles for sale here in Jacksonville, if you have any questions, we are here to help!

"The fastest, easiest way to purchase or lease a new or pre-owned vehicle!"

Photos & Videos

1
Photos |
Video

Service

Transmission Service

$169.99 and up*

Fuel Filter Replacement

$49.99 and up*

Fluid Top-Off

Complimentary

Coolant System Service

$109.99 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1773 lifetime reviews. Includes reviews of Duval Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews service deal helpful process professional excellent price knowledgeable pleasant courteous outstanding repair honest paperwork fix lease respect painless attentive warranty communication polite engine reasonable cheap
All Reviews service deal helpful process professional excellent price knowledgeable
All Reviews service deal helpful process professional excellent price knowledgeable pleasant courteous outstanding repair honest paperwork fix lease respect painless attentive warranty communication polite engine reasonable cheap
  • 5.0 out of 5
    Gunny Moore is the man.
    by the4tees on DealerRater.com
    October 12, 2018

    Gunny knows his product hands down. Extremely thorough to the point where I can now sell this truck back to him. Entire experience very smooth

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    David Moore

    Salesperson

    (5.0) 68 reviews
  • 5.0 out of 5
    Duval Ford- Excellent Dealership!
    by John Douglass from Ponte Vedra Beach, FL
    October 12, 2018

    Finally, a dealership that is primarily concerned with insuring that the customer finds exactly what they want and isnt pressured to purchase what is... available. I cant say enough good things about Richard Tackett and the courtesies he extended to me when I began my search for the right F-150 for me. In addition, Charlie Barriger and Patti Ulsch are a team that is difficult to beat when it comes to sales and finance. In fact, if it wasnt for Charlies initiative this sale wouldnt have been completed. Add all of the above to the recently redesigned and updated showroom/offices and receiving/service areas and you have one of the finest dealerships Ive ever experienced.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • FEATURED REVIEW

    5.0 out of 5
    Nancy
    by Nancy Law from Jacksonville, Florida
    January 10, 2018

    The service department is very good and courteous. They take great care and check to make sure there are no other problems to be taken care of.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad. Thank you Nancy.

  • 4.6 out of 5
    Exceptional customer service!!
    by LTA on DealerRater.com
    October 11, 2018

    Salesman Patrick Kane went above and beyond customer service when Ethan Siebel wasn???t available due to my work schedule. Patrick was able to find everything... in the vehicle that my daughter had on her wishlist and more.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Excellence
    by florr2 on DealerRater.com
    October 4, 2018

    After a few back and forth emails and text I finally had time to meet with the Giovanni the sales rep. I was upfront in what I was looking for and what... I expected to pay. He and his team met my needs in a expediate manner without hesitation and very knowledgeable and patient with my scheduling and communication. I would highly recommend him or anyone on that staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Thorough, Helpful, Nice Guy
    by Benden2222 on DealerRater.com
    October 3, 2018

    Overall good experience. Chris was knowledgable, patient, and helpful trying to get me in just the right vehicle. I've done business with Duval For before,... and will do so again in the future. I am very satified.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Had trouble both with my synchcomputer and battery.
    by TS on DealerRater.com
    October 2, 2018

    Did an excellent job, diagnosing and repairing my truck in a fast reasonable time. Helped with transportation while truck was being service. Excellent... job. Service department overall was very friendly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    John Rohde

    Service Advisor

    (5.0) 33 reviews
  • 5.0 out of 5
    Excellent
    by jedwards on DealerRater.com
    October 2, 2018

    Patrick Kane was great and went way out of his way to research detailed questions we had on the features we were interested in. He helped locate the perfect... fit from other side of the state. Also ensured that car still fit in our garage before which took research and finally just bringing it by our house. He was prompt in replying and was excellent in communicating and answering every question we emailed or called him about. Best and most efficient and painless car buying experience my wife and I have ever experienced.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Duval Ford
    by Daniel McCurdy from Jacksonville, FL
    October 2, 2018

    Alden is a great salesman. I waited to complete this because I like to see how salesman are after the sale and he has continued to be extremely helpful... and accommodating. Mike Murdock has also been very good to me to ensure I was taken care of.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!

  • 5.0 out of 5
    Owner of truck
    by Helen Teague from Jax,Florida 32210
    October 2, 2018

    Very good service, Shiela is the best service rep.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad. Thanks Helen!

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