Duval Ford

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Duval Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2008

Duval Ford opened its doors in 1916, making it the very first Ford dealer in Jacksonville FL. Being a family owned new a

...

nd used car dealership, makes us stand out from everyone with our personalized care, and prices that will not be beat. We are the #1 Ford dealer in Jacksonville in sales volume and we have built a solid reputation on service and customer satisfaction. Our team takes the time to listen to your vehicle needs, and will find you the best fit for those needs, as well as your budget. We do carry a very large inventory of new Ford vehicles for sale here in Jacksonville, if you have any questions, we are here to help!

"The fastest, easiest way to purchase or lease a new or pre-owned vehicle!"

Service

Transmission Service

$169.99 and up*

Fuel Filter Replacement

$49.99 and up*

Fluid Top-Off

Complimentary

Coolant System Service

$109.99 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2014 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 4, 2020

    As always everyone was pleasant and courteous during my last visit to Duval Ford. There is a Ford dealership that is close to me but I prefer to drive... across the Buckman Bridge and travel about twice as far to go to Duval Ford even for a simple oil change because of their staff in their Service Dept.

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    Came in for service or repair
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    Dealer Response

    We appreciate your kind words Dave. Please reach out to our service manager Sheila to discuss your experience in more detail. sheila.mcfarland@duvalfo...rd.com 904-387-6541

  • 5.0 out of 5
    July 4, 2020

    Took truck in for oil change. Everyone was polite and professional. Service was done quick and as usual with Duval Ford I am very satisfied with their... service department.

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    Dealer Response

    Thanks Donald for providing your 5 star satisfaction review.

  • January 10, 2018

    The service department is very good and courteous. They take great care and check to make sure there are no other problems to be taken care of.

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    Dealer Response

    We are so glad. Thank you Nancy.

  • 5.0 out of 5
    July 4, 2020

    I let them know I was still working and they did their best to accommodate me. In and out pretty quick.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Glad we kept you on schedule john. Thanks for the 5 star recognition.

  • 5.0 out of 5
    July 3, 2020

    I am totally satisfied with my recent purchase from Duval Ford.The sales staff worked with me to get the truck I wanted with the features I wanted. The... environment at the dealership was very friendly and everyone worked with me to make this an enjoyable experience. I went to Duval Ford after poor treatment at my previous dealer where I had done business for 30 years. The treatment at Duval was exceptional. It is pleasant to go somewhere where your needs come first and everyone realises that you are a customer and not an ATM that that just passes out cash. Sales has been wonderful next we will try service.

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    Dealer Response

    So glad we met your expectations and then some. We look forward to many more visits with you. Thanks for the 5 stars Donald.

  • 3.0 out of 5
    June 30, 2020

    My vehicle was damaged during tire rotation but was repaired when I came back. Manager was great

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    Dealer Response

    Thank you Vincent for your feedback. We look forward to reaching 5 stars on your next visit.

  • 5.0 out of 5
    June 29, 2020

    Best new car purchase ever - Warren Hart was Great - No pressure - friendly and spot on with everything concerning my new truck. Would do it again....

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    Dealer Response

    We appreciate your 5 star rating for our Duval Real Deal process. We look forward to your next visit Tom.

  • 5.0 out of 5
    June 28, 2020

    Customer Service is always stellar at this dealership. Thank you for always taking great care of your customers

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    Dealer Response

    Thank you Erika for recognizing our customer service with 5 stars.

  • 5.0 out of 5
    June 21, 2020

    Did a great job. Made me feel like part of the family.

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    Dealer Response

    Thanks Alan for your 5 star review of our service department. Glad to have you in the family.

  • 5.0 out of 5
    June 20, 2020

    Outstanding customer service and great employees!! I refuse to get my car serviced anywhere else but Duval Ford!

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    Came in for service or repair
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    Dealer Response

    Thanks Ashley for your loyalty and 5 star review.

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