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Cars for Sale   /   Dealers  /  Duval Ford

Duval Ford

4.9 out of 5 4.9
1806 reviews
1616 Cassat Ave Jacksonville, FL 32210
Rectangle 48
Sales
Service Closed

Duval Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
New (888) 827-4158
Used (888) 833-6251
Service (888) 833-6956

Inventory

NEW
$38,609 MSRP
2019 Ford F-250
  • Exterior Color: Oxford White
  • Interior Color: Medium Earth Gray
  • Transmission: 6-Speed Automatic
  • Drivetrain: RWD
NEW
$42,460 MSRP
2018 Ford F-350
  • Exterior Color: Oxford White
  • Interior Color: Medium Earth Gray
  • Transmission: 6-Speed Automatic
  • Drivetrain: 4WD
NEW
$31,425 MSRP $33,360
2019 Ford Explorer
  • Exterior Color: Black Metallic
  • Interior Color: Medium Stone
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$45,561 MSRP $48,235
2019 Ford Explorer
  • Exterior Color: White Metallic
  • Interior Color: Medium Stone
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$29,337 MSRP $31,620
2019 Ford Fusion
  • Exterior Color: Ruby Red Metallic
  • Interior Color: Medium Light Stone
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$45,310 MSRP $47,740
2019 Ford Explorer
  • Exterior Color: Magnetic
  • Interior Color: Ebony Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD

Our Employees

(5.0) 34 reviews

John Rohde

Service Advisor
(5.0) 9 reviews

Cathy Hawkins

Shuttle Driver
(5.0) 68 reviews

David Moore

Salesperson
(5.0) 61 reviews

Susan Moore

Salesperson
(5.0) 37 reviews

Warren Hart

Salesperson
(5.0) 35 reviews

Chris Smith

Finance Director
(5.0) 20 reviews

Renard Weaver

Salesperson
(5.0) 19 reviews

Hunter Scantling

Salesperson
(4.9) 42 reviews

Rafael Delgado

Salesperson
(4.7) 24 reviews

Richard Tackett

General Manager

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since January 2008

Duval Ford opened its doors in 1916, making it the very first Ford dealer in Jacksonville FL. Being a family owned new a

...

nd used car dealership, makes us stand out from everyone with our personalized care, and prices that will not be beat. We are the #1 Ford dealer in Jacksonville in sales volume and we have built a solid reputation on service and customer satisfaction. Our team takes the time to listen to your vehicle needs, and will find you the best fit for those needs, as well as your budget. We do carry a very large inventory of new Ford vehicles for sale here in Jacksonville, if you have any questions, we are here to help!

"The fastest, easiest way to purchase or lease a new or pre-owned vehicle!"

Photos & Videos

1
Photos |
Video

Service

Transmission Service

$169.99 and up*

Fuel Filter Replacement

$49.99 and up*

Fluid Top-Off

Complimentary

Coolant System Service

$109.99 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1806 lifetime reviews. Includes reviews of Duval Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews service duval truck meet buy trade drive new sale manager great hand truck fit great show process of buying recommend work good service great person drive truck
All Reviews service duval truck meet buy trade drive new sale manager great hand truck fit great show
All Reviews service duval truck meet buy trade drive new sale manager great hand truck fit great show process of buying recommend work good service great person drive truck
  • 4.0 out of 5
    Wire problems @ 15 yes 15 miles
    by Vinny from Jacksonville Florida
    December 13, 2018

    I picked up my new 2018 Ford F-150 Lariat. I drove home and within 15 miles ALL electronics shut off. When I took it back ( Immeadiatly) the service... Dept. said it was a bare wire that was grounding out. REALLY @ 15 miles. I hope the rest of my travels are better

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Shopping Experience at Duval Ford
    by Dalton Johnson from Hilliard, Florida
    December 6, 2018

    Alden Davis did an excellent job of helping me find a car the day I went in for my appointment. He was able to put me in something new but yet affordable,... and ensured I qualified for all possible rebates and deals. He made the experience very painless for someone who has never bought a car on their own. There was no pressure to buy, and no gimmicks in the deal. I would absolutely recommend friends to this location, especially to Alden.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • FEATURED REVIEW

    5.0 out of 5
    Nancy
    by Nancy Law from Jacksonville, Florida
    January 10, 2018

    The service department is very good and courteous. They take great care and check to make sure there are no other problems to be taken care of.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad. Thank you Nancy.

  • 5.0 out of 5
    Duval Ford
    by Mr. Walker from Jacksonville, Florida
    December 6, 2018

    Chris was a very outstanding service advisor. He kept me updated of my situation. He was competent,confident and had compassion for the customer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Buying new truck
    by George Cazares from Middleburg
    December 5, 2018

    My sales person was very professional and courteous. He answered all my questions, going through each part of the process. A truely satisfying expt

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Retired
    by David Watkins from Callahan
    December 4, 2018

    Duval Ford salesman, Mike Murdock made the process seamless. Need to keep him. He's a great asset!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Great experience continues
    by Bane from DealerRater.com
    December 4, 2018

    I've been buying cars exclusively from Duval Ford for the last 8 years. This is because they continue to provided outstanding service. They are friendly... and do anything they can to help put you in a car, whatever your credit or situation. I foresee my relationship with them to continue into the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Rafael Delgado

    Salesperson

    (4.9) 42 reviews
  • 5.0 out of 5
    Buying a new car
    by Tracy Rinnert from St Augustine, Fl
    December 4, 2018

    It was very easy buying a new car from Duval Ford. I would definitely return to this dealer to buy another car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Duval Ford on Cassat Ave
    by Audrey Rhodes from Jacksonville Florida
    December 3, 2018

    This was the best car buying experiance I have ever had. Susan was knowledgeable and willing to listen to what i needed. She was acomodating in that she... went the extra mile making sure i understood how to operate all the features of the vehicle. Randy was courteous and very friendly as well. I would recomend anyone to but from this dealership. I appreciate that the process was not long and drug out. Many thanks to Duval Ford and Susan for the excellent manner in which she represented Duval Ford.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad. It was a pleasure working with you.

  • 5.0 out of 5
    Internet Sales from Afghanistan
    by purepilot77 from DealerRater.com
    December 1, 2018

    Recently worked out the details to purchase a 2018 F-350 Platinum with Mitchell Hartley. Being retired military and currently working in Afghanistan has... not made it easy. But Mitchell made it a very smooth process. His patience and professionalism were greatly appreciated. Looking forward to finally meeting him when I pick up my new ride! Duval Ford and Mitchell Hartley are doing it right!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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