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Auto Merchants Inc.

(210 reviews)
Visit Auto Merchants Inc.
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(469) 277-6474 (469) 277-6474

Inventory

See all 376 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2005.
We have been at this for over 30 years and we have always sought to provide our customers with the absolute best customer service that we can muster. Take a look at our new facility and know that we can handle all of your automotive needs. This community is a part of who we are. We love serving North Texas with all the used vehicles that they need and we are happy to help out our long distance customers by showing them the great customer service that we are capable of here in Plano. We will make your life easier and we will make sure that you get the cars and the customer service that you deserve.
When we say that we are here for everything that you need we mean it!

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Merchants Inc. from DealerRater.

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Omar was great!

Omar was great! Easy to work with, very knowledgeable, up front and honest. Would recommend Omar.

Omar was great!

Omar was great! Easy to work with, very knowledgeable, up front and honest. Would recommend Omar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have nothing but good things to say about my experience

I have nothing but good things to say about my experience with Auto Merchants. Christian Lopez was my salesman and he was great to work with. He gave me a great deal on my car and the buying process was so quick and easy.

I have nothing but good things to say about my experience

I have nothing but good things to say about my experience with Auto Merchants. Christian Lopez was my salesman and he was great to work with. He gave me a great deal on my car and the buying process was so quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Auto buying experience I had with Mr.

Best Auto buying experience I had with Mr. Ray from Auto Merchant. He did over and beyond to make us satisfied. I purchased my daugter's first car from him and he was working on this deal like he is buying a car for his Daughter. Thanks Mr Ray. appreciate your business.

Best Auto buying experience I had with Mr.

Best Auto buying experience I had with Mr. Ray from Auto Merchant. He did over and beyond to make us satisfied. I purchased my daugter's first car from him and he was working on this deal like he is buying a car for his Daughter. Thanks Mr Ray. appreciate your business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful car, however somehow somewhere the odometer was

Wonderful car, however somehow somewhere the odometer was rolled back so my financial inst. wouldn't finance it and the dealer's finance would not finance to non-US Citizen. I had never heard of this. Therefore went to next dealership and bought a Cayenne. The salesperson Human was amazing and did everything he could.

Wonderful car, however somehow somewhere the odometer was

Wonderful car, however somehow somewhere the odometer was rolled back so my financial inst. wouldn't finance it and the dealer's finance would not finance to non-US Citizen. I had never heard of this. Therefore went to next dealership and bought a Cayenne. The salesperson Human was amazing and did everything he could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I bough couple cars from Iván Fernández dress Sharp!

I bough couple cars from Iván Fernández dress Sharp! Honest and proffesional;i totally recomended this Dealership to everyone!

I bough couple cars from Iván Fernández dress Sharp!

I bough couple cars from Iván Fernández dress Sharp! Honest and proffesional;i totally recomended this Dealership to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great fast service.

Great fast service. Very friendly and professional. Cheapest prices around. I would definitely recommend my friends and family.

Great fast service.

Great fast service. Very friendly and professional. Cheapest prices around. I would definitely recommend my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This MF Ray.

This MF Ray. This F’n guy!! He greets me. Finds my dream truck… and brings out the oldest xxxx truck of my truck of choice.. I didn’t want that one.. so he finds one I will love! Throws me in it for a test drive… tells me to run my errand and I return. I am sold. He has the paperwork drawn up and we are in the way to finance… where I meet Tommy the finance King. He taps a bit on his keyboard and I’m approved! Sign and kicked out!! Simple and fast process! Thank you both for a smooth, easy and happy experience!

This MF Ray.

This MF Ray. This F’n guy!! He greets me. Finds my dream truck… and brings out the oldest xxxx truck of my truck of choice.. I didn’t want that one.. so he finds one I will love! Throws me in it for a test drive… tells me to run my errand and I return. I am sold. He has the paperwork drawn up and we are in the way to finance… where I meet Tommy the finance King. He taps a bit on his keyboard and I’m approved! Sign and kicked out!! Simple and fast process! Thank you both for a smooth, easy and happy experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Ivan Fernandez provided an excellent customer service.

Ivan Fernandez provided an excellent customer service. His professionalism, and dedication to customer service were evident throughout the entire process. He was knowledgeable, patient, and ensured that all my questions were answered. I highly recommend Ivan to anyone looking for outstanding service and a trustworthy sales professional.

Ivan Fernandez provided an excellent customer service.

Ivan Fernandez provided an excellent customer service. His professionalism, and dedication to customer service were evident throughout the entire process. He was knowledgeable, patient, and ensured that all my questions were answered. I highly recommend Ivan to anyone looking for outstanding service and a trustworthy sales professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ivan Fernandez provided an excellent customer service.

Ivan Fernandez provided an excellent customer service. His professionalism, and dedication to customer service were evident throughout the entire process. He was knowledgeable, patient, and ensured that all my questions were answered. I highly recommend Ivan to anyone looking for outstanding service and a trustworthy sales professional.

Ivan Fernandez provided an excellent customer service.

Ivan Fernandez provided an excellent customer service. His professionalism, and dedication to customer service were evident throughout the entire process. He was knowledgeable, patient, and ensured that all my questions were answered. I highly recommend Ivan to anyone looking for outstanding service and a trustworthy sales professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Have not received a response to my inquiry.

Have not received a response to my inquiry. It’s been over a week this far

Have not received a response to my inquiry.

Have not received a response to my inquiry. It’s been over a week this far

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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