Auto Merchants Inc.

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Statement

3.9
(149 reviews)
Visit Auto Merchants Inc.
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(469) 277-6474 (469) 277-6474

Inventory

See all 539 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2005.
We have been at this for over 30 years and we have always sought to provide our customers with the absolute best customer service that we can muster. Take a look at our new facility and know that we can handle all of your automotive needs. This community is a part of who we are. We love serving North Texas with all the used vehicles that they need and we are happy to help out our long distance customers by showing them the great customer service that we are capable of here in Plano. We will make your life easier and we will make sure that you get the cars and the customer service that you deserve.
When we say that we are here for everything that you need we mean it!

Reviews

3.9
(149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
1.0

I have emailed them twice about a listing they have and

I have emailed them twice about a listing they have and have had no response. It is not that difficult to respond to legitimate inquiries

Dealer response

Hello, Please email your name and contact # to ramiro@automerchants.com I can not tell who this is by the username "sailclimax" We would like to get in contact with you and see why your email was not responded to. Thank you for your feed back and we apologize on this inconvenience!

1.0

The finance manager was rude and disrespectful.

The finance manager was rude and disrespectful. Told me I needed a co signer and that my credit score of 675 was not good enough. It’s funny tho that I got a Jeep on my own from a dealership with my credit score and no money down. The finance manager needs to get his attitude checked about other people when it comes to business. Cause they lost a customer and will not refer anyone to Auto Merchants.

5.0

I was looking for an inexpensive commuter car, and found

I was looking for an inexpensive commuter car, and found a 2018 Ford Focus Titanium with really low mileage. My salesman Carlos was great to deal with for a change. I took the car for a test drive, and pointed out a couple of items that needed attention. Now I know I'm buying a used car yet Randy is making sure that's taken care of. I purchased the car, and it was a seamless transaction. I never was in and out of a car dealership that fast in my life. I was unable to get the car home as I had driven my 2022 Lexus there. Well the manager offered to have my car delivered to my home the next day! You rarely get such excellent customer service like that these days. I was just amazed with how wonderful everything went, and the courtesy, and outstanding customer service. Thank you Auto Merchants!

5.0

Happy customer

This has to be the best car buying experience I had at any car dealership. Pretty much gave me what I was asking for for my trade-in. The condition and value of the truck I bought from Auto Merchants was great. They have very competitive prices as I looked at multiple trucks and checked competitors and KBB pricing. Now, the person that made my experience great was Omar Alajami. If you are looking for a great person that just happens to sale vehicles, then Omar is your guy. I would recommend checking them out and ask for Omar.

5.0

This has to be the best car buying experience I had at

This has to be the best car buying experience I had at any car dealership. Pretty much gave me what I was asking for for my trade-in. The condition and value of the truck I bought from Auto Merchants was great. They have very competitive prices as I looked at multiple trucks and checked competitors and KBB pricing. Now, the person that made my experience so great was Omar Alajami. If you are looking for a great person that just happens to sale vehicles, then Omar is your guy. I would recommend checking them out and ask him!

1.0

Do Not Buy Here without a mechanic inspection.

Do not trust this dealership. We bought a car here and within the first month the water pump, front and back brakes w rotors all needed to be replaced. I asked about the brakes at the time of purchase. The sales person had the car ‘looked at’ and said they were fine.

5.0

They were the best place I have ever tried to purchase a

They were the best place I have ever tried to purchase a vehicle. I ultimately did not purchase the vehicle as it did not meet my needs. However, they allowed me the time I needed to make the right decision for me.

2.0

Poor buying experience.

We purchased a Hyundai Kona for my kid recently. After identifying the car with 30K miles we got into the purchase mode. The windshield was pitted (with a visible crack) and the tires looked worn out. It took some convincing for me to have the dealer agree to replace the windshield and to replace two beaten tires both were safety risks. When I went to collect the vehicle the following day, I realized they were handing me the vehicle with One key , barely any interior cleaning and no vehicle inspection. It took some discussion before they did the interior cleaning and provided the vehicle inspection. Overall, I feel customer/dealer service could be much better even for used cars.

2.0

I’m still waiting for call back from initial contact on

I’m still waiting for call back from initial contact on my car’s trade in value…

5.0

Beautiful car.

Beautiful car. I have to say, Amir was a bit eager to get us to come see the car over the phone, but he did end up getting us into the car! And right now it is almost impossible to get a Tesla, much less an impeccable used Tesla. So I’m glad that we persevered, and when we finally met Amir face to face, he is a great guy, and the process seemed to go pretty smoothly. Here’s to not have to pay for gas! Cheers!

See all 149 reviews