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Lithia Nissan of Clovis

(564 reviews)
Visit Lithia Nissan of Clovis
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday 9:00am–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 307-7181 (888) 307-7181
Used (888) 860-0206 (888) 860-0206
Service (888) 460-6415 (888) 460-6415

Reviews

(564 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Nissan of Clovis from DealerRater.

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They worked with us to make sure we got the vehicle we

They worked with us to make sure we got the vehicle we wanted. We were very satisfied with everything. I had my funds located in different accounts and accidentally transferred them within 1-3 business days whereas I should have done it the same day and because of that I emded up transferring the rest of my funds from different accounts in the same amount of time. They asked for a pre-posted check to make up for my mistake and instead of doing that they just got my bank information and gave me 7-10 days to pay for downpayment. I am 100% thankful they worked with me all the way through to make sure I was able to take the vehicle home there and then.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Michaelaran11, we're delighted to hear that our team at Lithia Nissan of Clovis could accommodate your needs and ensure a smooth process. Thank you for sharing your experience with us! Enjoy the new vehicle!

I purchased a Nissan from this dealership in 2014.

I purchased a Nissan from this dealership in 2014. From that time until the present it has provided reliable and courteous service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Lithia Nissan of Clovis since 2014! We're delighted to hear that our team has consistently provided reliable and courteous service. We look forward to serving you again in the future!

Hannah is very professional and very helpful.

Hannah is very professional and very helpful.she keeps you informed on what's going on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly service people who work there are nice.

Friendly service people who work there are nice. Waiting area is clean and restrooms are nice clean.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Jay, While we are happy to hear you received great service from our friendly staff, we can't help but apologize to see your rating was less than 5-stars. Should there be anything you would like to further discuss, please don't hesitate to reach out to our team. Thank you.

Clean building, coffee, tea, nice advisers, helpful

Clean building, coffee, tea, nice advisers, helpful folks. Oh popcorn. Lots of.car info and new used cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Gary, we're delighted to hear you enjoyed the amenities and service at Lithia Nissan of Clovis! Thanks for sharing your experience with us.

The service department crew is always very friendly and

The service department crew is always very friendly and takes great care of my vehicle and gets it take care of in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our service department at Lithia Nissan of Clovis consistently provides friendly and efficient care for your vehicle. Thank you for sharing this positive feedback!

Check in was easy.

Check in was easy. They noticed a few things and confirmed with me that I wanted fixed. They broke a brake caliper and repaired it at no cost to me. Truck was ready when promised

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Michael, we're glad to hear that your experience at Lithia Nissan of Clovis was smooth and satisfactory. Our team is committed to ensuring everything goes as promised, and we appreciate your understanding regarding the brake caliper situation. Thank you for choosing us!

Great experience felt welcomed as soon as I got there so

Great experience felt welcomed as soon as I got there so big thank you and I'm loving my car thank you again so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you felt welcomed and are loving your new car from Lithia Nissan of Clovis! Thank you for sharing your experience with us. Enjoy the ride!

Derek was professional and was easy to work with.

Derek was professional and was easy to work with. The facility is very clean. All staff were friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're delighted to hear that Derek and the team at Lithia Nissan of Clovis provided a professional and friendly service. We appreciate your feedback on our clean facility as well!

Fred Erese (service) is always responsive and helpful

Fred Erese (service) is always responsive and helpful when a service appointment is needed. It's nice to be able to communicate by text (and sometimes even share video links of the service repair.) I'm pleased with Fred's customer service and the effort he makes to everything go smoothly. (I've also occasionally spoken to Hannah and would rate her the same too.)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Fred and Hannah at Lithia Nissan of Clovis! We're glad to hear that their responsiveness and communication have made your service appointments smooth. We appreciate the feedback and look forward to assisting you in the future!