Reviews
Be aware of Lithia Nissan of Clovis California.
Be aware of Lithia Nissan of Clovis California. This dealer is fraudulent. What happened: My son purchased a 2023 Chevy Bolt EUV. Gave a $2000 cash deposit and requested to apply the $4000 EV credit to down payment as well. Got a loan approved from EECU and gave a check for $16,700 to cover the full purchase price. Then they said they have to wait few days to till they get the EV credit approved from IRS. They said they never registered with IRS for EV rebate so had to make a new application. Then days went by. My son was calling every other day to check the status and they kept telling still no approval. 3 weeks passed so we finally challenged the dealer and said to release the car without EV credit and will file with next year’s tax. Then they said car is no longer available as it was sold to someone else!!!! Absolutely unacceptable and illegal action. Still waiting to get the cash deposit and the money back to the bank!!!!! My son already made the first car payment!!!! Never buy a car from this dealer!!! Dr. MABO Hematillake MD Clovis, California.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, I sincerely apologize for the experience you had. We strive to conduct our business with integrity, so it's disappointing to hear about this issue. Please reach out directly so we can address your concerns promptly. Thank you. Rigoberto Heredia - Assistant General Manager - 559-297-2353
I had excellent service thanks to Michell Rivera, he made
I had excellent service thanks to Michell Rivera, he made me feel comfortable by informing me every step of the way of what was going to be done to my vehicle to make it run. I really appreciated his time and patients also the Lyft ride he provided for me again thank you for the terrific service I was given.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Phelixthecat, we're delighted to hear that Michell provided you with excellent service at Lithia Nissan of Clovis. It's great to know he kept you informed and comfortable throughout the process. Thank you for sharing your experience!
Friendly, helpful staff.
Friendly, helpful staff. I always have great experience while waiting for my car to be serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Lithia Nissan of Clovis! It was so kind of you to share your experience, Ida_c.
JONATHAN BARRERA was amazing such an understanding cool
JONATHAN BARRERA was amazing such an understanding cool guy out of all of them I’m glad it was him ! Man deserves a raise
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Devinsharkey, thank you for recognizing Jonathan's efforts! We're thrilled to hear about your positive experience with him. Since your review was less than a 5-star experience, if there's anything else we can do for you, feel free to reach out. Rigoberto Heredia - Assistant General Manager - 559-297-2353
Our experience was top shelf.
Our experience was top shelf. Sales people are knowledgeable and friendly. The process was smooth and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear that your experience at Lithia Nissan of Clovis was top-notch! Our team takes pride in providing knowledgeable and friendly service, ensuring a smooth process for our customers. Thank you for choosing us!
Very easy, not pushy and a job well done.
Very easy, not pushy and a job well done. Would definitely recommend to family and friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 star review, Megan. We hope to see you again at Lithia Nissan of Clovis!
Best experience ever totally recommend to someone.
Best experience ever totally recommend to someone. They make me feel home and some snacks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dalilaberistain89, it was our pleasure to assist you. Thank you from all of us here at Lithia Nissan of Clovis!
Absolutely had the best experience!
Absolutely had the best experience! We were in for only 3 hours, they were very kind and worked a great deal for us trading in our vehicle and getting a brand new one! Aaron Navarro and Moe made the process very smooth for us. We will definitely be back here again in the future. Good environment, honest and fast getting us in and out!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Aaron and Moe made your experience at Lithia Nissan of Clovis so smooth and efficient! We're delighted you enjoyed the environment, honesty, and speed of service. Looking forward to welcoming you back in the future!
The service advisor was awesome.
The service advisor was awesome. Only problem was that they didn’t give me a new oil change sticker for my window.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Tami, we're glad to hear the service advisor impressed you at Lithia Nissan of Clovis! We'll make sure to address the oil change sticker oversight for next time. Thanks for bringing it to our attention!
As a first time buyer Lithia Nissan of Clovis made the
As a first time buyer Lithia Nissan of Clovis made the purchasing process a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mayaort21, thanks so much for the 5-star review of Lithia Nissan of Clovis!