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Stonebriar Chevrolet

(2,338 reviews)
Visit Stonebriar Chevrolet
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (214) 919-0050 (214) 919-0050
Used (214) 646-3510 (214) 646-3510
Service (214) 613-1875 (214) 613-1875

Inventory

See all 544 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2005.
Stonebriar Chevrolet has a great selection of new Chevrolets plus low mileage pre-owned cars trucks and SUVs. Serving the DFW Metroplex of North Texas. Visit our Dallas Chevy dealership located in Frisco Texas just north of Dallas for your new car and truck or used car and truck vehicle purchases service maintenance and repairs GM Parts and accessories and collision repair. Search for your new Chevrolet: Camaro - Cruze - Colorado - Corvette - Equinox - Blazer - Trailblazer - Malibu - Impala - Silverado Crew Cab - Silverado Double Cab - Silverado Regular Cab - Suburban - Tahoe - Traverse - Trax - Sonic - Spark - Bolt - Volt
Making it easy!

Service center

Phone number (214) 613-1875

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(2,338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stonebriar Chevrolet from DealerRater.

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Julian and his team took amazing care of me:).

Julian and his team took amazing care of me:). My salesman Alex Alcantar and Dan Irwin in Service made purchasing a car much easier! I will absolutely refer Stonebriar Chevrolet to family and friends!

Julian and his team took amazing care of me:).

Julian and his team took amazing care of me:). My salesman Alex Alcantar and Dan Irwin in Service made purchasing a car much easier! I will absolutely refer Stonebriar Chevrolet to family and friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Good service department at Stonebriar.

Good service department at Stonebriar. Slow service getting the needed parts to the dealership in time.

Good service department at Stonebriar.

Good service department at Stonebriar. Slow service getting the needed parts to the dealership in time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Took a chance for oil change walk in because I didn’t

Took a chance for oil change walk in because I didn’t make an appointment! They did it without hesitation. Also they did engine check and identify what requires immediate attention! Their customer service outstood my expectations . Thanks stonebriar

Took a chance for oil change walk in because I didn’t

Took a chance for oil change walk in because I didn’t make an appointment! They did it without hesitation. Also they did engine check and identify what requires immediate attention! Their customer service outstood my expectations . Thanks stonebriar

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They worked with me to get the truck I wanted.

They worked with me to get the truck I wanted. I felt welcomed and not highly pressured. The experience was one of the best I have had at a dealership. But most of all they did not leave me waiting. I have walked out of more than one dealership because I was just sitting for hours. I feel good about my purchase and would go back again.

They worked with me to get the truck I wanted.

They worked with me to get the truck I wanted. I felt welcomed and not highly pressured. The experience was one of the best I have had at a dealership. But most of all they did not leave me waiting. I have walked out of more than one dealership because I was just sitting for hours. I feel good about my purchase and would go back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!

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Buyer beware.

Buyer beware. Save your time and go somewhere else. They will pack the deal at every turn. Was quoted one price got there to do the deal and the price now had a dealer add of $4000 on a lease and wouldn't disclose money factor or depreciation.

Buyer beware.

Buyer beware. Save your time and go somewhere else. They will pack the deal at every turn. Was quoted one price got there to do the deal and the price now had a dealer add of $4000 on a lease and wouldn't disclose money factor or depreciation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your feedback, Patrick. We strive for transparency and appreciate your insights. If you would like to continue this discussion, please contact our Customer Service line at 214-472-5535. Your concerns help us improve.

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I am very happy to have worked with Chevrolet.

I am very happy to have worked with Chevrolet. Everything was excellent, from the price of the car to the service they provided me. Mr. Terry Gibson was very patient and thorough, and I was very happy to have him as my salesman.

I am very happy to have worked with Chevrolet.

I am very happy to have worked with Chevrolet. Everything was excellent, from the price of the car to the service they provided me. Mr. Terry Gibson was very patient and thorough, and I was very happy to have him as my salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your fantastic review, Negin! We're thrilled to hear that you had such a positive experience with Terry and our team. Your satisfaction is our priority, and we appreciate your kind words about our service and pricing. Enjoy your new car!

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If I could give this place Zero stars, I definitely

If I could give this place Zero stars, I definitely would! DO NOT BUY FROM THESE GUYS!! They are THE definition of sleazy car salesmen. Came in to buy a specific truck and told them exactly what I needed and where the payments needed to be. They couldn’t get it there that day. A couple days later they called and claimed they got the payment to the right place and told me to come back out there. (2 hour drive one way) I get there and they had lied. They handed me the deal to sign and it was still way above what I told them I could do. I got mad and they got all butt hurt when I tried to walk. I mean, this salesman started treating me like trash. They fixed it, I signed and then said it wasn’t done being detailed so I couldn’t take it that day… so I had to drive out AGAIN! Go to drive it off the lot and the window controls are not connected and lift totally out of the door. Their response was to just glue the broken part back down. Then it breaks down after only 2 months. Would not start at all. Can’t get a call back from service (I did buy the warranty btw) I end up fixing it myself. Then it breaks down again with a different issue about a month later. Again, can’t get service to call back. Finally reached someone who said I had to bring it to them for the warranty to cover. Drive it 2 hours to them to be told they can’t look at it because it wasn’t a Chevy!! Tried to see about getting out of this xxx and they try selling me a more expensive truck at list price. Uh, no. Also find out they sold me a truck with multiple open recalls including one for an issue with the antilock brake system. Now I'm stuck with a xxx truck that both sales and service refused to stand behind. (These weren’t even the only issues I had with this deal btw) Should have walked day one and never came back.

If I could give this place Zero stars, I definitely

If I could give this place Zero stars, I definitely would! DO NOT BUY FROM THESE GUYS!! They are THE definition of sleazy car salesmen. Came in to buy a specific truck and told them exactly what I needed and where the payments needed to be. They couldn’t get it there that day. A couple days later they called and claimed they got the payment to the right place and told me to come back out there. (2 hour drive one way) I get there and they had lied. They handed me the deal to sign and it was still way above what I told them I could do. I got mad and they got all butt hurt when I tried to walk. I mean, this salesman started treating me like trash. They fixed it, I signed and then said it wasn’t done being detailed so I couldn’t take it that day… so I had to drive out AGAIN! Go to drive it off the lot and the window controls are not connected and lift totally out of the door. Their response was to just glue the broken part back down. Then it breaks down after only 2 months. Would not start at all. Can’t get a call back from service (I did buy the warranty btw) I end up fixing it myself. Then it breaks down again with a different issue about a month later. Again, can’t get service to call back. Finally reached someone who said I had to bring it to them for the warranty to cover. Drive it 2 hours to them to be told they can’t look at it because it wasn’t a Chevy!! Tried to see about getting out of this xxx and they try selling me a more expensive truck at list price. Uh, no. Also find out they sold me a truck with multiple open recalls including one for an issue with the antilock brake system. Now I'm stuck with a xxx truck that both sales and service refused to stand behind. (These weren’t even the only issues I had with this deal btw) Should have walked day one and never came back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're committed to improving our processes and ensuring our customers have a better experience. Please contact our Customer Service line at 214-472-5535. We appreciate your input and hope to better serve you in the future.

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The experience at the dealership has been decent overall.

The experience at the dealership has been decent overall. I got my vehicle here back in Labor Day, 2024, and had no issues with the sales rep. I was involved in an incident on December, 2024, and decided to get the car fixed at the collision center here since the dealership is near by my house. It has been a nightmare since. The agent assisting me has been nice and kind, but other than that u have nothing else nice to say. I had to wait until June, 2025 for my part to arrive (a light), and on top of that the original price for the part was changed, and so I had to pay more for it. What was suppose to be $1600 has added up to be $2500. On top of that I had to continue driving a car with a damaged light. I work in Arlington, and although I only have to drive there 2 times a week, it is still a dangerous drive with a broken light that is my front turn signal. To add further salt to the injury, when I finally got my car back the front bumper was not fixed properly and scratches where left behind. I then had to drive myself to the collision center repair shop on Plano to get it fixed (at the same time being told this would not be covered under warranty), and they ended up telling me it could not be fixed. I am now having to pay even more and wait even more. I am not one to write reviews but this has been a horrible experience, and one which makes me wonder if I should ever return to this dealership. I already have family come and get a different vehicle from them because I had liked them, but now I do believe it will be best if we never return here again.

The experience at the dealership has been decent overall.

The experience at the dealership has been decent overall. I got my vehicle here back in Labor Day, 2024, and had no issues with the sales rep. I was involved in an incident on December, 2024, and decided to get the car fixed at the collision center here since the dealership is near by my house. It has been a nightmare since. The agent assisting me has been nice and kind, but other than that u have nothing else nice to say. I had to wait until June, 2025 for my part to arrive (a light), and on top of that the original price for the part was changed, and so I had to pay more for it. What was suppose to be $1600 has added up to be $2500. On top of that I had to continue driving a car with a damaged light. I work in Arlington, and although I only have to drive there 2 times a week, it is still a dangerous drive with a broken light that is my front turn signal. To add further salt to the injury, when I finally got my car back the front bumper was not fixed properly and scratches where left behind. I then had to drive myself to the collision center repair shop on Plano to get it fixed (at the same time being told this would not be covered under warranty), and they ended up telling me it could not be fixed. I am now having to pay even more and wait even more. I am not one to write reviews but this has been a horrible experience, and one which makes me wonder if I should ever return to this dealership. I already have family come and get a different vehicle from them because I had liked them, but now I do believe it will be best if we never return here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Lulu, for sharing your experience with us. We appreciate your feedback and are glad to hear that your initial experience with our sales team was positive. However, we sincerely regret to learn about the challenges you faced during the repair process at our collision center. We understand how frustrating it can be to deal with delays, unexpected costs, and the condition of your vehicle upon its return. Your safety and satisfaction are our top priorities, and it is concerning to hear about the issues with the repairs and communication you experienced. We would like to address your concerns more directly and work towards a resolution. Please reach out to Dan Irwin at Dirwin@vtaig.com or Lenah Eszlinger at LCoe@stonebriarchevrolet.com. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in us.

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Excellent service!

Excellent service! The team did a perfect oil change on my Chevy truck—fast, friendly, and professional.

Excellent service!

Excellent service! The team did a perfect oil change on my Chevy truck—fast, friendly, and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We are thrilled to hear that you received excellent service and that our team was able to provide a fast, friendly, and professional oil change for your Chevy truck. Your satisfaction is our priority, and we look forward to serving you again in the future!

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This place is the best customer service and get you out

This place is the best customer service and get you out in a very timely fashion

This place is the best customer service and get you out

This place is the best customer service and get you out in a very timely fashion

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're thrilled to hear you had a great experience with our customer service and appreciated the timely assistance. We're always here to ensure you have a fantastic visit!

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