Reviews
Kyle Nelson was the reason I came back to Stonebriar
Kyle Nelson was the reason I came back to Stonebriar Chevrolet to purchase my truck. He helped us out and made this a much better and smoother experience. He was very knowledgeable on the vehicles and their features and he was very honest when it came down to pricing. May I also mention that Kyle is a veteran. Thank you for your service, Kyle! Really appreciate all your help with my new truck purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing review! We're so glad to hear that Kyle Nelson made your experience at Stonebriar Chevrolet a smooth and enjoyable one. His knowledge, honesty, and service truly make a difference, and we're proud to have him on our team. We also want to express our gratitude to Kyle for his service to our country. We appreciate your trust and look forward to assisting you again in the future!
StonebriarChevy is an excellent dealership.
StonebriarChevy is an excellent dealership. The service department is first rate. My service provider was very helpful and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re so glad to hear that you had a great experience at Stonebriar Chevy and that our service department exceeded your expectations. We truly appreciate your kind words about our helpful and courteous service provider. We look forward to serving you again in the future!
This place is a waste of time.
This place is a waste of time. They send all the right emails but fail to follow through with anything. Got a video from Internet Director Kerri Petty about how good you will be treated and how important our customers are to them…… blah, blah, blah! Then I got a video of the truck I was asking a bit from Salesman, Jason Helsley again ….more blah, blah, blah. Neither one of them ever followed through with anything or responded to any of my emails. Even the “did you get all the info you needed” email from General Manager Jillian Trujillo went unanswered!?! The only calls I got were after I left a bad review and one left no message and the other was totally incoherent in the message…. But, what they did do when I was waiting for them to respond was raise the price of the truck $9k+. This place is a ridiculous waste of time!!! Find a professional car dealership and buy there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your feedback, and we sincerely apologize for the frustration and disappointment you've experienced. It’s clear that we did not meet your expectations, and we take your concerns seriously. Communication is crucial, and we regret that you felt ignored despite our efforts to reach out. To address this matter properly and ensure your concerns are heard, we encourage you to contact our Customer Service line at 214-472-5535. Our team is committed to resolving this situation and improving your experience. We appreciate your patience and hope to restore your faith in our dealership. Thank you for bringing this to our attention.
Dylan Monti provided us an excellent buying experience.
Dylan Monti provided us an excellent buying experience. We were in town only for the day and stopped to check inventory on Tahoe's. We had a strict timeline, first to attend a wedding and then needed to have the vehicle ready by close of business. Dylan got us the deal we wanted and pushed to have everything ready for us as needed. Thank you Dylan!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
My salesman was great very helpful and also got my car
My salesman was great very helpful and also got my car deal done just how I was happy thanks again for everything will be back soon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
Had a 10:30 appointment for a oil change but I don?
Had a 10:30 appointment for a oil change but I don?t think it should have taken three hours
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
was truly a great experience I recommend purchasing your
was truly a great experience I recommend purchasing your next vehicle from Stonebriar Chevrolet. They provided excellent customer service and took care of everything after my purchase. While I was driving my new vehicle home from the dealership I noticed a chip in the windshield the next few days the chip developed into a two foot crack. I called Ray Monks one of the sales managers in the used car division and explained my situation and he had a windshield replacement technician come out and replace my cracked windshield. I say thank you!! for taking care of my cracked windshield and making sure I was satisfied with my vehicle purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
My advisor was very friendly and courteous.
My advisor was very friendly and courteous. I highly recommend the services at Stonebriar Chevrolet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind recommendation! We are delighted to hear that your advisor provided you with friendly and courteous service. Our team is committed to creating a positive experience for all our customers, and your feedback is greatly appreciated. If you have any additional needs or questions in the future, please don’t hesitate to reach out. We look forward to continuing to serve you and thank you for choosing us!
My Hoe stopped working all of a sudden wih no previous
My Hoe stopped working all of a sudden wih no previous alerts. I stopped by the closest Chev dealership & they immedytook my Hoe in yo diagnose! I got my car back in less than 24 hours! Thanks Stephen! Happy Hoelidays!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re glad to hear that Stephen and our team were able to quickly diagnose and get your vehicle back to you in less than 24 hours. Happy Holidays, and we appreciate you trusting us with your vehicle!
Guys are quick and professional!
Guys are quick and professional! I have taking my car here for 8 yrs! The coupons are helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!