Reviews
Good people, no pressure
I went to Kelly because I was checking out 4 door trucks on the auto mile. At this point I had already put a deposit to hold a 2018 Silverado until it was ready. I really had no thoughts of changing my mind. Salesmen Craig Hower came out to greet me and showed me quite a few Ram trucks. After a test drive, and speaking with Craig, I found myself with a potential decision to make. I brought my wife back the next day to show her the vehicle, and give it another spin. After a little negotiating, I became a Ram owner. Probably one of the best car or truck purchasing experience of my life. Thanks again guys, and ladies.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service great team
The service from Mike Sadrovitz (Sales Associate) and the other team members from Kelly Services was super amazing. Mike made my experience positive and stress-free. If you're looking for an awesome experience and a new vehicle go see Mike and his team. Thank you all!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to deal with
Tim was a great help. He was very easy to deal with. Tim coordinated all the moving parts of the deal very well. Tim also did a great job showing me the ins and outs of my new Jeep Wrangler. thanks Tim
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best
Jessica was awesome! She's so friendly and knowledgeable. Great experience and I will tell all my friends when they go to buy a new car to go to her!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A great car buying experience
I had a great experience buying my new Mitsubishi. Jessica was a great salesperson to work with and at the end of the day I got what I wanted for the price I wanted. Thank you Jessica for working out my deal for my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just Amazed
As soon as I walked through the door everyone was pretty friendly but then Jessica came up to me was super friendly and polite and actually listened to what I wanted and needed in a car. So as we looked around she said you dont have to buy today and that was really reassuring to me but I ended up buying a charger after the test drive and she really worked with me on the lease and my warranty! So happy cant wait to go back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and knowledgeable!
This is the 3rd vehicle I've purchased at Kelly automotive and the 2nd from Tim Sparrow. Tim is a real car guy who knows his product, treats you well and is a straight shooter. The reason that I continue to use Kelly is that across all the brands that they sell is that the people are friendly and helpful and want you to be satisfied with their products, from the Body Shop, Service and to Finance and Sales, you should shop and buy here...you won't be disappointed! I will continue to be a customer at Kelly Automotive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The BEST!
Tim is the BEST! From that second we walked in the door, I knew Tim was going to be who we bought our Jeep from. He is informative but not overwhelming & isnt just trying to make a sale. I felt comfortable with him & what the was saying. Very happy to have found Tim & the perfect Jeep! Thanks so much for all of your help in making this dream a reality!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
Mike was extremely helpful and patient while we were shopping for a new vehicle. He was accommodating and took the time to answer all our questions. We had a great experience with him at Kelly Mitsubishi and would definitely recommend him and the dealership to anybody looking for a new car. Kevin was also extremely helpful and worked with us to get the deal that we wanted. The whole family is happy with our 2018 Outlander. (Mitsubishi isn’t an option in the vehicle brand choices below for this review.)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience!
What more can I say, the sales staff at Kelly were awesome! I was treated with respect throughout the entire purchasing process. Great experience working with Jessica. She listened to what I needed in a vehicle and made sure to explain all the tech during delivery. I was very impressed by the Kelly team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car