Reviews
Very easy process and listened to what I wanted vs what
Very easy process and listened to what I wanted vs what they wanted to sell me. Good service! They also have followed up after my purchase to see if had any issues. I feel like I can always get the help I need.
Very easy process and listened to what I wanted vs what
Very easy process and listened to what I wanted vs what they wanted to sell me. Good service! They also have followed up after my purchase to see if had any issues. I feel like I can always get the help I need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cost of service was misquoted and overpriced.
Cost of service was misquoted and overpriced. You're likely to find better customer service elsewhere.
Cost of service was misquoted and overpriced.
Cost of service was misquoted and overpriced. You're likely to find better customer service elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The oil change was rather quick.
The oil change was rather quick. Two people came by and told .me of the snacks. Everybody was Very nice nice and helpful. I liked the quick service.
The oil change was rather quick.
The oil change was rather quick. Two people came by and told .me of the snacks. Everybody was Very nice nice and helpful. I liked the quick service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Tyler Burch and Anthony Locher-Davis teamed up to help us
Tyler Burch and Anthony Locher-Davis teamed up to help us get our new Crosstrek. Tyler was quick and helpful in answering all of our questions and helping us through the process. We appreciated all the help and arrived at the dealership prepared to make our purchase. Anthony did a great job with the closing. He was professional and accommodating. Lacy Garcia was excellent reviewing our options available for our new car. We appreciated Gail Swensen welcoming us to the Subaru family. The gift at the end was a nice touch, too. The dealership was clean and inviting. We also got to meet Hector Mendoza, who was welcoming. Everyone at the dealership were friendly. Thank you, AutoNation Subaru!
Tyler Burch and Anthony Locher-Davis teamed up to help us
Tyler Burch and Anthony Locher-Davis teamed up to help us get our new Crosstrek. Tyler was quick and helpful in answering all of our questions and helping us through the process. We appreciated all the help and arrived at the dealership prepared to make our purchase. Anthony did a great job with the closing. He was professional and accommodating. Lacy Garcia was excellent reviewing our options available for our new car. We appreciated Gail Swensen welcoming us to the Subaru family. The gift at the end was a nice touch, too. The dealership was clean and inviting. We also got to meet Hector Mendoza, who was welcoming. Everyone at the dealership were friendly. Thank you, AutoNation Subaru!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind words and this wonderful review! We are happy to pass along your comments to the team here at AutoNation Subaru Spokane Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent and complete in your service of my Forester.
Excellent and complete in your service of my Forester.I was going to Downtown Subaru for service but I now like Valley Subaru better.
Excellent and complete in your service of my Forester.
Excellent and complete in your service of my Forester.I was going to Downtown Subaru for service but I now like Valley Subaru better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
My wife and I can honestly say we had a very good car
My wife and I can honestly say we had a very good car buying experience at Autonation Subaru Spokane Valley. Both the Sales Associate and the Manager were light hearted and helpful. What could have been a teeth grinding and overwhelming experience was far less ominous because of the patience and smiles from the employees. We will most likely be back in the future!
My wife and I can honestly say we had a very good car
My wife and I can honestly say we had a very good car buying experience at Autonation Subaru Spokane Valley. Both the Sales Associate and the Manager were light hearted and helpful. What could have been a teeth grinding and overwhelming experience was far less ominous because of the patience and smiles from the employees. We will most likely be back in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you and your wife had a great car-buying experience at Autonation Subaru Spokane Valley. Our team takes pride in providing excellent customer service We look forward to seeing you again in the future!
Kyle was outstanding.
Kyle was outstanding. I told him what I was looking for and found the car just right for me. Some technology but not over my head. He has followed up with a couple of phone calls asking if I had any questions or need help with the technology. Lacy was very helpful with the financing also. All great people to work with. Happy and satisfied customer.
Kyle was outstanding.
Kyle was outstanding. I told him what I was looking for and found the car just right for me. Some technology but not over my head. He has followed up with a couple of phone calls asking if I had any questions or need help with the technology. Lacy was very helpful with the financing also. All great people to work with. Happy and satisfied customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
We always get focused, thoughtful care when at this
We always get focused, thoughtful care when at this dealership. We choose to take our cars for maintenance to the dealer because the unique aspects of each car these days requires care by mechanics who know it best and who have the appropriate equipment.
We always get focused, thoughtful care when at this
We always get focused, thoughtful care when at this dealership. We choose to take our cars for maintenance to the dealer because the unique aspects of each car these days requires care by mechanics who know it best and who have the appropriate equipment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Joshua was outstanding.
Joshua was outstanding. I told him what I was looking for and he found it. No haggling over price or payment. The whole team delivered exactly what they promised and made the process as easy as possible.
Joshua was outstanding.
Joshua was outstanding. I told him what I was looking for and he found it. No haggling over price or payment. The whole team delivered exactly what they promised and made the process as easy as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Monica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Our salesman Tyler and our finance guy were so kind and
Our salesman Tyler and our finance guy were so kind and helpful. They both answered questions we had and explained the whole process as we went along. Highly recommend.
Our salesman Tyler and our finance guy were so kind and
Our salesman Tyler and our finance guy were so kind and helpful. They both answered questions we had and explained the whole process as we went along. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Wade, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
