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AutoNation Subaru Spokane Valley

(945 reviews)
Visit AutoNation Subaru Spokane Valley
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
New (855) 499-1660 (855) 499-1660
Used (866) 288-6650 (866) 288-6650
Service (855) 693-1093 (855) 693-1093

Reviews

(945 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Spokane Valley from DealerRater.

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I was here for a regular service for my Subaru.

I was here for a regular service for my Subaru. In the past I've had to wait 5 hours. Last week only 3 hours. They are working hard to get their wait times down. So many Subaru cars on the road! Very comfortable surroundings and very pleasant staff. Wait time is only reason for 4 stars. But this is improving!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

I bought my Subaru from AutoNation (not called Autonation

I bought my Subaru from AutoNation (not called Autonation then) in 2005. I have had all my service and tune-ups done there except the ones when I was not in the area. I trust these guys with my car more than anyone else and take it there often, but not as often as I like because now I live too far away. I can talk to them frankly and ask as many questions as I need to, and they are always willing to answer them. Best service department in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

The people at the dealership are very nice and helpful.

The people at the dealership are very nice and helpful. They are willing to answer any questions that we have and get us to our scheduled appointments in a timely manner.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Thanks for helping me find my new Subaru!

Thanks for helping me find my new Subaru! I really appreciate you guys. I was in a rush to get a new vehicle and these guys made things quick and painless! I left a satisfied customer :)

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Allison, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

Always great customer service and do such a great job.

Always great customer service and do such a great job. We have had our oil changed several times and the car is clean afterwards. I would recommend Autonation Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

This is a great dealership to work with the staff is very

This is a great dealership to work with the staff is very professional and friendly. We have bought all of our Subaru's from this dealership. Its always a great and positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Service department is great to deal with, brought my

Service department is great to deal with, brought my Crosstrek in for oil change and asked if they would install my crossbars for me which they kindly did!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Ellen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

My experience with the Subaru service department was the

My experience with the Subaru service department was the best I have had since I purchased my Outback in 2017! I really appreciated the explanations I was given about some of the issues I had, and the repairs Subaru did under an extended warranty to resolve those issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

The staff was great!

The staff was great! They got me in for my scheduled appointment despite low staffing levels. It took longer and no car wash, but no charge either! Works for me. Thanks so much for your smiling good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Very professional and courteous.

Very professional and courteous.answered my questions and had the job completed ahead of time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!