[{"id":416549,"firstName":"Ivette","lastName":"Trejos","titleText":"Internet Sales Manager","emailTxt":"itrejos@dchtoyotaoftorrance.com","empAvgRatingNbr":5,"empReviewCnt":8,"imageUrl":"http://cdn-user.dealerrater.com/images/50d29b9409da.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":416551,"firstName":"Aaron","lastName":"Castro","titleText":"Internet Sales Manager","shortBioText":"I have been in the automotive industry for over 13 years and I am one of the Internet Sales Manager here at DCH Torrance Toyota. While I am not at work I enjoy going to the gym and hiking. I am married with two kids and have a beautiful grandson. What is most important to my Family and I is God. I am a big fan of the L.A. Lakers. What I love about working for DCH Torrance Toyota is the fact that this dealership truly cares about making the customers happy.","emailTxt":"acastro@dchtoyotaoftorrance.com","empReviewCnt":6,"imageUrl":"http://cdn-user.dealerrater.com/images/3a75658926a3.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":416573,"personPtyId":32403303,"firstName":"Cristina","lastName":"Madlangbayan","titleText":"Internet Sales Director","emailTxt":"mmadlangbayan@dchusa.com","empReviewCnt":3,"imageUrl":"http://cdn-user.dealerrater.com/images/41c9c0949004.jpg","drDealerId":13867,"dealerEmpStartDtUtc":"1185926400","industryStartDtUtc":"1017619200","certifiedEmployee":false},{"id":452859,"personPtyId":34186039,"firstName":"Keith","lastName":"White","titleText":"Internet Sales Consultant","emailTxt":"kwhite@dchtoyotaoftorrance.com","empReviewCnt":3,"imageUrl":"http://cdn-user.dealerrater.com/images/c3960880cab3.jpg","drDealerId":13867,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1325376000","certifiedEmployee":false},{"id":416534,"firstName":"Toufik","lastName":"Cherchar","titleText":"Sales Manager","emailTxt":"tcherchar@dchusa.com","empReviewCnt":3,"imageUrl":"http://cdn-user.dealerrater.com/images/8db0cd22449b.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":453486,"firstName":"Phillip","lastName":"Rivera","titleText":"Internet Sales Manager","emailTxt":"privera@dchtoyotaoftorrance.com","empReviewCnt":2,"imageUrl":"http://cdn-user.dealerrater.com/images/ec7361eb567b.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":416541,"personPtyId":32403448,"firstName":"Valentine","lastName":"Chukwudi","titleText":"Finance","shortBioText":"Valentine fell in love with Toyota, his entire family drives Toyota. 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During this time I have sought to master my knowledge of our service processes, our personnel and our product, to provide you, our customer, with excellent service. \r\n\r\nAs a Southern California resident, I am your neighbor. Like you, I enjoy spending time with my family and friends. They are important to me. I also enjoy the Southern California 'work hard-play hard' lifestyle; motocross riding, snowboarding, barbecuing and even working on my own cars. When I am at work, my team is like my family, and my customers are like my friends. My team of professionals and I work hard to make your experience at DCH Toyota of Torrance a delight. 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& Leasing Consultant","emailTxt":"bmoussaoui@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/e76491e57881.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456116,"firstName":"Bryan","lastName":"Yoshida","titleText":"Service","shortBioText":"","emailTxt":"byoshida@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/9233be587795.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456104,"firstName":"Christopher","lastName":"Mostajo","titleText":"Sales","shortBioText":"","emailTxt":"CMostajo@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/c1fe604b2e42.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":416536,"personPtyId":32403834,"firstName":"Clara","lastName":"Serna","titleText":"Service Manager","shortBioText":"Hello, my name is Clara Serna and I am the Service Manager at DCH Torrance Toyota. I have 25 years of experience in the automotive business. I have worked as a warranty administer, assistant in a body shop, assistant service manager and I am now the Service Manager at this dealership. I come from a family of eight and in my free time I enjoy hiking and spending time with my family. I am a mother to two amazing teenage girls. My favorite sport to watch is basketball and my team is The Los Angeles Lakers. On the other hand, I like to play baseball and my favorite team is The Los Angeles Dodgers. What I like most about working at DCH Torrance Toyota is all my amazing coworkers who make this dealership a truly happy environment to work in.","emailTxt":"cserna@dchusa.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/9cadf6c9d22b.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456109,"firstName":"Crishante","lastName":"Robertson","titleText":"Service","shortBioText":"","emailTxt":"crobertson@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456096,"firstName":"Dahlia","lastName":"Gonzalez","titleText":"Internet","shortBioText":"","emailTxt":"dgonzalez@dchtoyotaofsimivalley.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456088,"personPtyId":36024816,"firstName":"Deanna","lastName":"Chapman","titleText":"Administration","shortBioText":"","emailTxt":"dchapman@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456090,"firstName":"Diana","lastName":"Cota","titleText":"Administration","shortBioText":"","emailTxt":"dcota@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/be2956b7f79c.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456084,"firstName":"Edgar","lastName":"Arias","titleText":"Sales","shortBioText":"","emailTxt":"earias@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456101,"firstName":"Emile","lastName":"Jutras","titleText":"Sales","emailTxt":"EJutras@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/22de877284fb.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":372236,"personPtyId":31138407,"firstName":"Emma","lastName":"Sobieraski","titleText":"Account Coordinator for C-4 Analytics","emailTxt":"emma.sobieraski@c-4analytics.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456111,"firstName":"Faycal","lastName":"Sahnoun","titleText":"Sales","shortBioText":"","emailTxt":"FSahnoun@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456085,"firstName":"I","lastName":"Ben","titleText":"Sales","shortBioText":"","emailTxt":"IBenMoussaoui@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456097,"firstName":"Jazmin","lastName":"Gonzalez","titleText":"Administration","shortBioText":"","emailTxt":"jgonzalez@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456113,"firstName":"Jeff","lastName":"Schwartz","titleText":"Sales","shortBioText":"","emailTxt":"jschwartz@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456115,"firstName":"Jose","lastName":"Villalpando","titleText":"Sales","shortBioText":"","emailTxt":"jvillalpando@dchusa.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456098,"firstName":"Joshua","lastName":"Ha","titleText":"Sales","shortBioText":"","emailTxt":"jha@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":416544,"firstName":"Larry","lastName":"Davis","titleText":"Finance Director","shortBioText":"I have been a Finance Director for over 10 years. While I'm not at work I love to umpire Baseball, since it is my favorite sport. I am a LA Dodger fan and try to go as many games as possible. I have been married for 40 years; I have 4 wonderful kids, and 6 beautiful grandchildren. What I love about working at Toyota of Torrance is the great team environment and the amazing leadership we have.","emailTxt":"ldavis@dchusa.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/093b0430e7f9.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":470688,"firstName":"Manny","lastName":"Pena","titleText":"Parts Manager","emailTxt":"mpena@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/b15bae43c73d.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456091,"firstName":"Manolito","lastName":"David","titleText":"Sales","shortBioText":"","emailTxt":"DManolito@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456102,"firstName":"Margaret","lastName":"Kang","titleText":"Service","shortBioText":"","emailTxt":"mkang@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/dcaba53571d3.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456086,"firstName":"Marvin","lastName":"Cabrera","titleText":"Service","shortBioText":"","emailTxt":"mcabrera@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/8401f03c93af.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456105,"firstName":"Miguel","lastName":"Ortiz","titleText":"Service","shortBioText":"","emailTxt":"MOrtiz@gardenahonda.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/0768450f630b.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":416527,"firstName":"Morgan","lastName":"Coyle","titleText":"General Sales Manager","emailTxt":"mcoyle@dchusa.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/d7b7dfb94b27.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":416528,"personPtyId":31957598,"firstName":"Nile","lastName":"Villanueva","titleText":"Sales Manager","shortBioText":"Nile has been with Toyota for over 15 years. He enjoys listening to music, meeting new people, and likes to travel to new places.","emailTxt":"NVillanueva@DCHUSA.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/65a9f2eb6282.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":416539,"firstName":"Ofelia","lastName":"Gonzalez","titleText":"Business Development Manager","emailTxt":"ogonzalez@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/01a60372e9bf.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456106,"firstName":"Richard","lastName":"Perez","titleText":"Service","shortBioText":"","emailTxt":"RiPerez@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/f367a98f3415.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456114,"personPtyId":35995562,"firstName":"Rodman","lastName":"Turner","titleText":"Service","shortBioText":"","emailTxt":"cturner@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456112,"personPtyId":35995666,"firstName":"Roxanna","lastName":"Sanchez","titleText":"Administration","shortBioText":"","emailTxt":"RSanchez@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456095,"firstName":"Sean","lastName":"Gibbs","titleText":"Sales","shortBioText":"","emailTxt":"sgibbs@dchtorrancetoyota.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":470693,"firstName":"Seth","lastName":"Arakaki","titleText":"Sales & Leasing Consultant","emailTxt":"sarakaki@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/8d3cb7047c38.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456108,"firstName":"Tommy","lastName":"Potts","titleText":"Service","shortBioText":"","emailTxt":"TPotts@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":13867,"certifiedEmployee":false},{"id":456089,"firstName":"Woohyun","lastName":"Cho","titleText":"Sales & Leasing Consultant","emailTxt":"wcho@dchtoyotaoftorrance.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/3c3668893e25.jpg","drDealerId":13867,"certifiedEmployee":false}]

DCH Toyota of Torrance

(4.4) 317 reviews

Dealer on Cars.com since September 2014

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 10:00 AM - 8:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:30 AM - 5:00 PM
Sun Closed

Reviews

4.4
317 lifetime reviews. Includes reviews of DCH Toyota of Torrance from DealerRater.com
  • Dean Dixon

    I recently applied for a lease for Toyota Corolla at the Torrance site. The Financial Manager, Dean Dixon worked with me to complete the process. I... appreciated the time he spent in addressing my questions. He met with me a second time to address my additional questions about the lease agreement. I appreciate his patience and professionalism.

    Customer Service
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the awesome review! We hope you are enjoying your new purchase and we hope to see you back in the dealership soon. Sincerely, Chris Hunter,... General Manager


  • I wanted to thank Thomas Rosario

    I hadn't purchased a new car in 13 years. I found it difficult to decide which car to buy because I didn???t know if I wanted to leave the Toyota bran...d. I???ve been with my Toyota Corolla for a long time and I had to part with it after the car was going to cost more to fix than what it was worth. When I inquired online I looked for the same version of my Corolla in silver and Thomas helped me out. He was so prompt with his response to me I definitely went in to work with him. I got a new 2018 Corolla in Silver and it feels I got an upgraded version of my old vehicle. Thomas at DCH Torrance made me feel comfortable and at ease with my decision to buy from him. It was such a thrill to be in such good hands and be treated as special by my salesmen. I???m definitely satisfied with my purchase and would work with this dealership in the future.

    Customer Service
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    Does recommend this dealer
    DCH Toyota of Torrance

    Thanks for the awesome review! We are so happy to hear about your recent visit to our dealership. We hope you are enjoying your new Corolla and look f...orward to seeing you back in the dealership in the future. Sincerely, Chris Hunter, General Manager


  • Easy purchase

    Keith was a great Salesman to deal with. Went through the website and gave me a price I could not refuse. I recommend him for anyone one looking for a... new car

    Customer Service
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    Does recommend this dealer
    DCH Toyota of Torrance

    Thanks for the awesome review! Sincerely, Chris Hunter, General Manager


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Service & Repair

Service Reviews

4.4

110 lifetime reviews of the Service Department.
Includes reviews of DCH Toyota of Torrance from DealerRater.com

  • Won't take responsibility

    I take my 2008 Camry in for normal maintenance, as I have always done at DCH Toyota. The next thing I know, my car will not be released back to me bec...ause the threads on my oil pan are stripped and I need the oil pan replaced - otherwise the drain plug will fall out and leak oil everywhere. That's funny because I wasn't leaking oil on the way over there... their explanation is that the wear and tear of oil changes eventually will strip the threads. So I have to pay for how they mistreat my car every time I take it there for an oil change? They are ripping out the drain plug and jamming it back in to save time so they can move on to other customers, and they think it is OK for me to pay for their business practices. If I asked Toyota HQ how many oil changes their oil pan is designed to handle, do you think they would confirm that it should last 30 to 40 oil changes, then give out? If I changed the oil myself, there is no way that would have happened, but apparently there is now an oil pan tax on oil changes when you pay them to perform the service for you.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
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    Not Applicable
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    DCH Toyota of Torrance

    We are very sorry to hear about your recent visit to our dealership. We understand your frustration and we would like to have the opportunity to learn... more about your experience and hopefully gain your business back. Please reach out to me directly and we can discuss things further. Sincerely, Sean Evans, Fixed Operations Manager


  • I stopped coming here. Only for factory issues.

    Sat and waited for 20 min. 10 cars taken around me. Had an appointment too. Horrible service. I took my car back here because there was a recall on th...e sliding doors but while they were fixing that, they broke the sun shade. So now I???m back here for that! my next car will not be a Toyota. :( Horrible service.

    Customer Service
    Quality of Repair
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    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    DCH Toyota of Torrance

    We are terribly sorry to hear about your recent experience at our dealership. We take customer satisfaction very seriously and we would like to have t...he opportunity to make this up to you. Please reach out to me directly and we can discuss you review further. Sincerely, Morgan Coyle, Sales Manager


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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since September 2014

DCH Toyota of Torrance has served Southern California drivers with the level of Toyota sales, service and financing they deserve for many years. Our Toyota dealership in Torrance, CA, offers drivers many incentives, because we know you have plenty of options when it comes to buying, leasing or servicing a car. We want to earn and keep your business, and we do so by providing a stress-free environment, an incredible inventory and by giving back to our community. Come get that #1 feeling at DCH Toyota of Torrance!

"DCH Delivers Cusomter Happiness. This is the brand promise we make to our customers."

Top Reviewed Employees

Ivette Trejos

Internet Sales Manager

8 reviews

Aaron Castro

Internet Sales Manager

6 reviews

Cristina Madlangbayan

Internet Sales Director

3 reviews

Keith White

Internet Sales Consultant

3 reviews

Toufik Cherchar

Sales Manager

3 reviews
DCH Toyota of Torrance
2909 Pacific Coast Hwy Torrance, CA 90505
New (424) 218-1088
Used (424) 342-7855
Service (424) 342-7853
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