DCH Toyota of Torrance Hours
DCH Toyota of Torrance has served Southern California drivers with the level of Toyota sales, service and financing they
deserve for many years. Our Toyota dealership in Torrance, CA, offers drivers many incentives, because we know you have plenty of options when it comes to buying, leasing or servicing a car. We want to earn and keep your business, and we do so by providing a stress-free environment, an incredible inventory and by giving back to our community. Come get that #1 feeling at DCH Toyota of Torrance!
"DCH Delivers Cusomter Happiness. This is the brand promise we make to our customers."
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I was interested in a Toyota Sienna and send a message via autotrader, so far nobody replied. No mails, calls or anything (I've even looked at the spam... folder). Disappointing.
Hi Johannes, thank you for taking the time to share your feedback. We apologize for the lack of communication and would be happy to discuss the vehicl...e you're interested in. Please reach out at your earliest convenience. Thanks, Christine Valenzona - Customer Relations Manager - 310-602-7889.
Total Scam! I called the dealer to verify if the cars.com price was the actual price, and no dealer added options. Woman lied on the phone, when I showed... up, the car had almost $4,000 in dealer added BS - clear coat, anti theft, bs system, stain guard. Wow, when I looked more closely, the front and read panels indicated it easy in at least one wreck. The paint color didn’t even match. This was a 2017 Prius. What an insult and wast of my time. All other Toyota’s had fake mark up stickers above the advertised prices. I’m reporting this to Toyota tomorrow.
I'm sorry we fell short of our high expectations during your visit. I'd like the opportunity to learn more about what happened here and collect some i...nformation so that we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Thanks, Gary Suit - Fixed Operations Director - 310-626-9086
Great experience at DCH Toyota of Torrance! Jaime Lara helped me find the perfect vehicle. He was patient, genuine, and thoroughly answered all my questions.... Jaime and Ihab made the process as painless as possible and were respectful of our time. Thank you to the team at DCH! Definitely will recommend to friends and family!
Thanks for the awesome review! We are so happy to hear about your experience with our dealership and our team members. We hope to see you back in the ...dealership in the future! Sincerely, Chris Hunter, General Manager
I had a very satisfying experience buying a 2018 Toyota Yaris iA. I had seen the car online and I became very excited and spoke with Prince the Salesperson... on the phone. When I met with him at the dealership, he was very transparent about the process. I enjoyed not only talking with him but also I was sold a car and told him about the car. He helped me to understand how to use all the parts of the car and also helped me to understand why the car was a good buy. I am very satisfied with my experience. Also, the Sales Manager whose name I cannot remember was very patient and helpful. The finance person gave me what I believe is a good finance rate and he was pleasant. So overall with all the persons I dealt with were very pleasant and helpful.
Thank you for taking the time to share your experience working with Prince and the rest of our team at DCH Toyota of Torrance! We appreciate your busi...ness and look forward to seeing you at your first service appointment! Enjoy your 2018 Toyota Yaris iA, Muriel.
I had the same experience as in previous reviews: they advertise the low price, they confirm it over the phone, and when I arrived they added $3200 more... in useless extras for $32,000 car. They even claim that all dealerships are doing the same. Avoid this company - bad business practice.
D - Feedback like this is hard to receive, but we use it to improve the experience of future guests. I hope you consider giving me a call so we can ta...lk through this in more detail. Thank you, Christine Valenzona - Customer Relations Manager - 310-602-7889
All went beautifully - very timely - and felt very in the waiting area - spacing very comfortable and safe - thanks to Jose for setting this up and see... all next time
Thank you for visiting Jose at DCH Toyota of Torrance! We're so happy to hear that he provided you with great service appointment! See you next time!
We have been going to DCH Toyota mainly because of Bryan Yoshida. He is the best - dilligent, professional, helpful & trustworthy !!! We highly recommend... Bryan & truly appreciate his hard work & wonderful attitude !!!
Thank you for recommending Bryan at DCH Toyota of Torrance, Joel! We appreciate your loyalty and support!
Asked about a used Sienna being advertised, after several back and forth of questions was confirmed to me "And the only thin we have added on is door edge... guards and vin etching along with Theft Patrol."... Just so you know, this is a typical scam as I am sure if you don ask you will only find out about this once you are ready to sign and you ckeck the total in your contract. These useless extras are unwanted by most customers, they do not cost more than $500 to the dealer, but I can assure you they will charge you 2000 to 3000 extra for these. Avoid these type of dealership! only work with dealers that offer a one price policy, do not feed this scammers!
Hi Christian, Customer service is our priority and it's disappointing to see this review. I would be grateful for the chance to speak with you about y...our experience to see how I can help. In the event that I can't locate your contact information, would you please give me a call? Thank you, Christine Valenzona - Customer Relations Manager - 310-602-7889
I WANT TO SAY THANK YOU TO MR. VALENTINE CHUKWUDI FOR HELPING ME WITH MY NEW VEHICLE PURCHASE FOR THE LEXUS NX GREAT CUSTOMER SERVICE AND ALSO THANKS FOR... TAKING YOUR TIME OUT TO BREAK EVERYTHING DOWN FOR ME AS FAR AS MY PAYMENTS & ETC.
We appreciate your visit to DCH Toyota of Torrance! Valentine will love seeing this 5-star review! Enjoy your Lexus NX!
To my phone calls with Lulu(Lupe) to the day I purchased a 2018 Chevrolet trax ls ,everything went just fine.Very nice people .greatly recommend this dealership...
Thank you for taking the time to tell us how we did, Leroisamba! We're so happy that Lulu helped you throughout the whole process of purchasing your 2...018 Chevrolet Trax LS. We appreciate your recommendation.