DCH Toyota of Torrance

I was interested in a Toyota Sienna and send a message via autotrader, so far nobody replied. No mails, calls or anything (I've even looked at the spam... folder). Disappointing.

Total Scam! I called the dealer to verify if the cars.com price was the actual price, and no dealer added options. Woman lied on the phone, when I showed... up, the car had almost $4,000 in dealer added BS - clear coat, anti theft, bs system, stain guard. Wow, when I looked more closely, the front and read panels indicated it easy in at least one wreck. The paint color didn’t even match. This was a 2017 Prius. What an insult and wast of my time. All other Toyota’s had fake mark up stickers above the advertised prices. I’m reporting this to Toyota tomorrow.

Great experience at DCH Toyota of Torrance! Jaime Lara helped me find the perfect vehicle. He was patient, genuine, and thoroughly answered all my questions.... Jaime and Ihab made the process as painless as possible and were respectful of our time. Thank you to the team at DCH! Definitely will recommend to friends and family!

I had a very satisfying experience buying a 2018 Toyota Yaris iA. I had seen the car online and I became very excited and spoke with Prince the Salesperson... on the phone. When I met with him at the dealership, he was very transparent about the process. I enjoyed not only talking with him but also I was sold a car and told him about the car. He helped me to understand how to use all the parts of the car and also helped me to understand why the car was a good buy. I am very satisfied with my experience. Also, the Sales Manager whose name I cannot remember was very patient and helpful. The finance person gave me what I believe is a good finance rate and he was pleasant. So overall with all the persons I dealt with were very pleasant and helpful.

I had the same experience as in previous reviews: they advertise the low price, they confirm it over the phone, and when I arrived they added $3200 more... in useless extras for $32,000 car. They even claim that all dealerships are doing the same. Avoid this company - bad business practice.

All went beautifully - very timely - and felt very in the waiting area - spacing very comfortable and safe - thanks to Jose for setting this up and see... all next time

We have been going to DCH Toyota mainly because of Bryan Yoshida. He is the best - dilligent, professional, helpful & trustworthy !!! We highly recommend... Bryan & truly appreciate his hard work & wonderful attitude !!!

Asked about a used Sienna being advertised, after several back and forth of questions was confirmed to me "And the only thin we have added on is door edge... guards and vin etching along with Theft Patrol."... Just so you know, this is a typical scam as I am sure if you don ask you will only find out about this once you are ready to sign and you ckeck the total in your contract. These useless extras are unwanted by most customers, they do not cost more than $500 to the dealer, but I can assure you they will charge you 2000 to 3000 extra for these. Avoid these type of dealership! only work with dealers that offer a one price policy, do not feed this scammers!

I WANT TO SAY THANK YOU TO MR. VALENTINE CHUKWUDI FOR HELPING ME WITH MY NEW VEHICLE PURCHASE FOR THE LEXUS NX GREAT CUSTOMER SERVICE AND ALSO THANKS FOR... TAKING YOUR TIME OUT TO BREAK EVERYTHING DOWN FOR ME AS FAR AS MY PAYMENTS & ETC.

To my phone calls with Lulu(Lupe) to the day I purchased a 2018 Chevrolet trax ls ,everything went just fine.Very nice people .greatly recommend this dealership...