AutoNation Ford Memphis

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4.5
(848 reviews)
Visit AutoNation Ford Memphis
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 1:00pm–5:00pm
New (888) 255-4713 (888) 255-4713
Used (888) 714-0161 (888) 714-0161
Service (877) 261-0720 (877) 261-0720

Inventory

See all 197 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2005.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

4.5
(848 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I came in with a problem that I felt would take little

I came in with a problem that I felt would take little time to correct. True to my expectation, I was in and out in a very short time.

5.0

I came in with a problem that I felt would take little

I came in with a problem that I felt would take little time to correct. True to my expectation, I was in and out in a very short time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at AutoNation Ford Memphis. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

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5.0

I really appreciate it.

I really appreciate it. Derrick Sails help me make the right decision on purchasing my truck and the sales manager. Don’t remember his name but I appreciate the effort went to other locations But I did not experience The same result is a deer with Derrick I appreciated his genuineness in the time he put in me I told him if I knew of anybody else looking for Car, I will send them to him

5.0

I really appreciate it.

I really appreciate it. Derrick Sails help me make the right decision on purchasing my truck and the sales manager. Don’t remember his name but I appreciate the effort went to other locations But I did not experience The same result is a deer with Derrick I appreciated his genuineness in the time he put in me I told him if I knew of anybody else looking for Car, I will send them to him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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5.0

I visited your Service Center because you open at 7AM.

I visited your Service Center because you open at 7AM. I like to get my car serviced as soon as possible so that I will still some time to run errands later. The Service was great and my car runs well.

5.0

I visited your Service Center because you open at 7AM.

I visited your Service Center because you open at 7AM. I like to get my car serviced as soon as possible so that I will still some time to run errands later. The Service was great and my car runs well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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5.0

Well I had the MOBILE vehicle to come service my vehicle

Well I had the MOBILE vehicle to come service my vehicle and it was an awesome experience . The guy was very professional and the MOBLE vehicle was designed and equipped like a shop, totally wasn’t expecting that.

5.0

Well I had the MOBILE vehicle to come service my vehicle

Well I had the MOBILE vehicle to come service my vehicle and it was an awesome experience . The guy was very professional and the MOBLE vehicle was designed and equipped like a shop, totally wasn’t expecting that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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5.0

Very personable.

Very personable. Great service in a timely fashion. Shuttle is great so i don't have to miss any work while my service is being done. Great communications during the service and notification if other issues are found. Enjoy the people at this facility.

5.0

Very personable.

Very personable. Great service in a timely fashion. Shuttle is great so i don't have to miss any work while my service is being done. Great communications during the service and notification if other issues are found. Enjoy the people at this facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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5.0

Buying a car was easy.

Buying a car was easy. No muss, no fuss. Lots of options to work within your budget.

5.0

Buying a car was easy.

Buying a car was easy. No muss, no fuss. Lots of options to work within your budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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5.0

Very pleased with my purchase.

Very pleased with my purchase. Great customer service. Would recommend to anyone looking to buy a vehicle.

5.0

Very pleased with my purchase.

Very pleased with my purchase. Great customer service. Would recommend to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

On point! Professional and a pleasure to work with.

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5.0

Great people, great service, honest feedback.

Great people, great service, honest feedback. What more can I say? They are an amazing team to work with

5.0

Great people, great service, honest feedback.

Great people, great service, honest feedback. What more can I say? They are an amazing team to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi James, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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5.0

I cannot THANK YOU enough!!!

The team here is what makes AutoNation Ford on Mt. Moriah in Memphis! I cannot say much for the other Autonations around this area but this one went above & beyond my expectations. They overcame monumental obstacles & carefully placed me in the car of my dreams. It took a lot of patience on their part bc I was hard to handle by the time I got to their dealership & they turned it ALL around. I couldn't have asked for more & probably got better than I deserved but they were on point from start to finish. To add to it they have followed up 3 times since I've gotten my car & im sure will comtinue to do so!!! I've recommended 3 people thus far to go see my peeps!!! Couldn't be happier!!!!

5.0

I cannot THANK YOU enough!!!

The team here is what makes AutoNation Ford on Mt. Moriah in Memphis! I cannot say much for the other Autonations around this area but this one went above & beyond my expectations. They overcame monumental obstacles & carefully placed me in the car of my dreams. It took a lot of patience on their part bc I was hard to handle by the time I got to their dealership & they turned it ALL around. I couldn't have asked for more & probably got better than I deserved but they were on point from start to finish. To add to it they have followed up 3 times since I've gotten my car & im sure will comtinue to do so!!! I've recommended 3 people thus far to go see my peeps!!! Couldn't be happier!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Ford Memphis and we hope to be of service again in the future.

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3.0

I had 2000 down and the finance office wanted 3000 down.

I had 2000 down and the finance office wanted 3000 down. Ridiculous. Not again there.😡.

3.0

I had 2000 down and the finance office wanted 3000 down.

I had 2000 down and the finance office wanted 3000 down. Ridiculous. Not again there.😡.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1259. We hope to hear from you.

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