Reviews
In and out as quick as anticipated.
In and out as quick as anticipated. Will schedule more services here in the near future
In and out as quick as anticipated.
In and out as quick as anticipated. Will schedule more services here in the near future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
easiest and most pleasant oil change experience thanks to
easiest and most pleasant oil change experience thanks to Sal Gallina. Hs was so nice and answered all my questions.
easiest and most pleasant oil change experience thanks to
easiest and most pleasant oil change experience thanks to Sal Gallina. Hs was so nice and answered all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anita, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very pleased with service advisor.
Very pleased with service advisor. He was able to work me in on a Saturday. Kept me updated. I have waited to respond until I actually was in my car at night. It was still hard to see while driving. My son checked headlight replacement and it was not completely installed in the connection. It was loose. But after this was corrected, headlamp was fully functioning.
Very pleased with service advisor.
Very pleased with service advisor. He was able to work me in on a Saturday. Kept me updated. I have waited to respond until I actually was in my car at night. It was still hard to see while driving. My son checked headlight replacement and it was not completely installed in the connection. It was loose. But after this was corrected, headlamp was fully functioning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Nancy, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1259 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
I put my Explorer in the shop for a O2 sensor issue.
I put my Explorer in the shop for a O2 sensor issue. Also had a turbo charger booster issue both fixed within the price quoted. Bad thing is the rubber engine cover wasn’t put back on after the work. Went back and showed them the engine cover was gone. They replaced the cover as the original was not found.
I put my Explorer in the shop for a O2 sensor issue.
I put my Explorer in the shop for a O2 sensor issue. Also had a turbo charger booster issue both fixed within the price quoted. Bad thing is the rubber engine cover wasn’t put back on after the work. Went back and showed them the engine cover was gone. They replaced the cover as the original was not found.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1259 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
William Moore was pleasant and very helpful.
William Moore was pleasant and very helpful. The finance guy (can?t remember his name) was very nice and helpful. Overall staff was kind and pleasant. Just waited a long time. Other than that great people.
William Moore was pleasant and very helpful.
William Moore was pleasant and very helpful. The finance guy (can?t remember his name) was very nice and helpful. Overall staff was kind and pleasant. Just waited a long time. Other than that great people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very disappointed with the way the sale paperwork was
Very disappointed with the way the sale paperwork was handled. I paid cash and have got a run around about the paperwork. The salesman said that my paperwork had to go to the county where the dealership is located even though I live in a different state. This seems unreasonable to me.
Very disappointed with the way the sale paperwork was
Very disappointed with the way the sale paperwork was handled. I paid cash and have got a run around about the paperwork. The salesman said that my paperwork had to go to the county where the dealership is located even though I live in a different state. This seems unreasonable to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (901) 209-1259. We would appreciate the chance to turn your experience around.
I highly recommend the service department to anyone who
I highly recommend the service department to anyone who needs service to their automobile. From the time that I entered to the end of my visit, I received first class service. Thanks to the staff and manager Sal.
I highly recommend the service department to anyone who
I highly recommend the service department to anyone who needs service to their automobile. From the time that I entered to the end of my visit, I received first class service. Thanks to the staff and manager Sal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Heather was very kind and helpful.
Heather was very kind and helpful. She was wonderful to work with. If I ever need to get service-related work done, I am going to Heather
Heather was very kind and helpful.
Heather was very kind and helpful. She was wonderful to work with. If I ever need to get service-related work done, I am going to Heather
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Horrible customer service.
Horrible customer service. I’ve had to take my car, which I bought from them brand new, into the dealership 4 times now in less than a month. They don’t call you back, they don’t care about your car. I’ve given them so many opportunities to make it right, and they just refuse to work with me. Do not buy a car from this dealership
Horrible customer service.
Horrible customer service. I’ve had to take my car, which I bought from them brand new, into the dealership 4 times now in less than a month. They don’t call you back, they don’t care about your car. I’ve given them so many opportunities to make it right, and they just refuse to work with me. Do not buy a car from this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Drew, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Terrible service.
Terrible service. I bought a brand new bronco sport from them less than 3 years ago, and I’ve had to take it in FOUR times in less than a month. I’ve been very patient up to this point, but I’m so fed up with them, I have to warn other people to stay away. I’ve given them so many opportunities to make it right, and they refuse. Do not come here
Terrible service.
Terrible service. I bought a brand new bronco sport from them less than 3 years ago, and I’ve had to take it in FOUR times in less than a month. I’ve been very patient up to this point, but I’m so fed up with them, I have to warn other people to stay away. I’ve given them so many opportunities to make it right, and they refuse. Do not come here
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Drew, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (901) 209-1259. We would appreciate the chance to turn your experience around.