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AutoNation Ford Wolfchase

(1,666 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 8:00am to 8:00pm
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Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,666 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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Autonation Service

Great service told me on the front end that they were very busy, and my truck would need to be there most of the day. It's better than it will be ready in an hour and then they take all day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi David, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

As always.

As always. Everything went well Very pleased Joy. Joy Joy Joy Joy Joy Joy Joy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

They were fast, professional and had a great attitude.

They were fast, professional and had a great attitude. They kept me informed about the progress they were marking with my repairs and looked for ways to save me money. Good exercise. Service writer was great and so was the service manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Consumer response

Thank you

Ms. D W

They are friendly and helpful and took care of my suv efficiently

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michelle, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Service was speedy with no delays and staff was super

Service was speedy with no delays and staff was super nice. When I walked in I was greeted and they also had donuts out for the customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Shannon, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

People (Receptionist, Salesman and Finance) are very

People (Receptionist, Salesman and Finance) are very enthusiastic, very friendly and prepared when you arrive. Kept me in the loop for every step of the process. Really fast financially decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

I scheduled my appointment online for a 3pm service.

I scheduled my appointment online for a 3pm service. I arrived at the dealership about 5 min late due to traffic and this being the first time at this location, just moved from Kansas. The Service team came right out and got my info and took the car back for service (oil change, tire rotation). 2 hours later I get my name called that the service is complete. Pay my bill and head home. I had a different style left rear tire on the vehicle before the service. That tire was still on the left rear. I checked my invoice and sure enough, I was charged for a tire rotation. I never had an issue like this at our Kansas dealer. I could schedule an appointment and get my vehicle back in under an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Josh, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

I always come and wait for my car to be serviced and they

I always come and wait for my car to be serviced and they are always timely and polite. Most importantly, I trust my service writer Gary. He has been assigned to me for years and he is always helpful, knowledgable and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Car service

They were professional and courteous. I was impressed with the waiting area cleanliness and pleasant environment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jackie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Wonderful! Car I wanted with the price I needed!!!

Great buying experience! I knew exactly what I wanted and knew what I could afford. Worked with me to get the financing I needed to drive my dream car away.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Leigh, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!