AutoNation Honda 385

Richard, our technician, was outstanding and so patient with us, Seniors! He is truly an asset to 385 Auto Honda. He is very thoughtful and does not make us feel bad when we truly do not understand some of this modern technology. Hopefully, we can request him next time.

Chris was amazing to help me yesterday! Very Kind!! I will want him to help me next time I visit your service department.

Overall great experience. Gabe was my salesman he was amazing. He answered all my questions and concerns. Everyone was super helpful and friendly. It was a great first time car buying experience! Love my CR-V!

Cory Jones is great! Keeping me posted every step of the way! Honda AutoNation 385 definitely takes care of their customers!

This dealership is dishonest and takes advantage of customers who don’t speak English well. They sold my friend a car advertised at ~$49,000 but charged him ~$54,000. On top of that, they added about ~$10,000 in maintenance and warranty packages. We asked for the maintenance and warranty packages to be cancelled. The dealership promised to do so but never followed through. John Williams was extremely rude. He ignored me completely, refused to answer any of my questions, and did not even look me in the eye. Instead, he only spoke to my friend, even though my friend struggled to understand English. Both Honda Finance and the maintenance and warranty provider confirmed they never received any cancellation request. The dealership has ignored all calls and voicemails since then. I gave them one last chance and called the dealership again. They said they would make sure John Williams calls me back. It is now the end of the business day and I have not received any call. Avoid this place if you don’t want to be taken advantage of.

This dealership is dishonest and takes advantage of customers who don’t speak English well. They sold my friend a car advertised at ~$49,000 but charged him ~$54,000. On top of that, they added about ~$10,000 in maintenance and warranty packages. We asked for the maintenance and warranty packages to be cancelled. The dealership promised to do so but never followed through. John Williams was extremely rude. He ignored me completely, refused to answer any of my questions, and did not even look me in the eye. Instead, he only spoke to my friend, even though my friend struggled to understand English. Both Honda Finance and the maintenance and warranty provider confirmed they never received any cancellation request. The dealership has ignored all calls and voicemails since then. I gave them one last chance and called the dealership again. They said they would make sure John Williams calls me back. It is now the end of the business day and I have not received any call. Avoid this place if you don’t want to be taken advantage of.

Mr. Chris was absolutely phenomenal! His patience, wisdom, approach, and knowledge about everything from the physical car itself to the lease was on point! If it wasn?t for him, Lord knows! Every dealership needs more employees like Mr. Chris! He is a true Boss! Give him a raise!!!!!

Excellent service from our saleswoman, Atrienne. Highly recommend you see her at AutoNation 385 in Memphis for your Honda purchases. Atrienne was extremely easy to deal with, no pressuring, and she was very knowledgeable about the vehicles we looked at. I had been to 2 other Honda Dealers before we went to the 385 location. Her honesty and professionalism sealed the deal for us. And no….I did not know anyone at that dealership before we walked in.

It was a wonderful experience. The staff were nice, efficient, and fast! Highly recommend them!

We purchased our second Pilot from AutoNation 385 and were, once again, very pleased with the whole experience. Our sales representative was easy to work with throughout the process.