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AutoNation Ford Amherst

(1,121 reviews)
Visit AutoNation Ford Amherst
Sales hours: 11:00am to 5:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–5:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 376-5090 (888) 376-5090
Used (888) 334-3124 (888) 334-3124
Service (866) 981-8972 (866) 981-8972

Inventory

See all 206 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since February 2005.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Amherst from DealerRater.

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Always great service and friendly people to deal with.

Always great service and friendly people to deal with.. Easy to get service on my vehicle when I called for an appointment. I always get my cars at Auto Nation.

Always great service and friendly people to deal with.

Always great service and friendly people to deal with.. Easy to get service on my vehicle when I called for an appointment. I always get my cars at Auto Nation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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I purchased my auto in 2014 a Ford Edge.

I purchased my auto in 2014 a Ford Edge. Service has always been excellent. Keep up the good work.

I purchased my auto in 2014 a Ford Edge.

I purchased my auto in 2014 a Ford Edge. Service has always been excellent. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Amherst. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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Matthew Hawley is very professional and patient.

Matthew Hawley is very professional and patient. He ensured that i bought the vehicle I wanted.

Matthew Hawley is very professional and patient.

Matthew Hawley is very professional and patient. He ensured that i bought the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Tam, thank you for your kind review; we are happy to pass along your comments to Matthew at AutoNation Ford Amherst! If you ever need help, just give us a call. Happy motoring!

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I have always had great service at this dealership.

I have always had great service at this dealership. A would recommend it to all my friends.

I have always had great service at this dealership.

I have always had great service at this dealership. A would recommend it to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about AutoNation Ford Amherst! We are always more than happy to assist you if anything else comes up. Take care!

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From the moment we walked into the dealership we were

From the moment we walked into the dealership we were treated as if we were family. Every person, from our salesman to the GM, listened to our wishes and respected our comfort zones. Buying a new car can be stressful, but to know you are working alongside a team that truly has your best interest at heart- AutoNation Amherst will always have our business!

From the moment we walked into the dealership we were

From the moment we walked into the dealership we were treated as if we were family. Every person, from our salesman to the GM, listened to our wishes and respected our comfort zones. Buying a new car can be stressful, but to know you are working alongside a team that truly has your best interest at heart- AutoNation Amherst will always have our business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Emily, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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Very professional service.

Very professional service. Easy process from start to finish. No pressure during entire time from online questions to test drive to purchase. Well done Autonation Ford.

Very professional service.

Very professional service. Easy process from start to finish. No pressure during entire time from online questions to test drive to purchase. Well done Autonation Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Donald, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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Love my Bronco so far .

Love my Bronco so far . The staff was very helpful. They had a a lot of different options and the prices were very competitive. Will purchase my next vehicle there.

Love my Bronco so far .

Love my Bronco so far . The staff was very helpful. They had a a lot of different options and the prices were very competitive. Will purchase my next vehicle there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Ronald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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Great customer service both in sales and finance.

Great customer service both in sales and finance. I have been going to this site for 31 years, my children go here as well. We are a Ford family for life.

Great customer service both in sales and finance.

Great customer service both in sales and finance. I have been going to this site for 31 years, my children go here as well. We are a Ford family for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kisha, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I delt with Ed Skovran while My truck was being repaired.

I delt with Ed Skovran while My truck was being repaired. He kept me informed on the status and showed me what problems came up. He resolved the issues in a timely manner and kept me up to date. I am very pleased with the work the collision center did on my 2015 F150

I delt with Ed Skovran while My truck was being repaired.

I delt with Ed Skovran while My truck was being repaired. He kept me informed on the status and showed me what problems came up. He resolved the issues in a timely manner and kept me up to date. I am very pleased with the work the collision center did on my 2015 F150

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you ever need help, just give us a call. Happy motoring!

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I had the pleasure of working with Mary in the service

I had the pleasure of working with Mary in the service department she was wonderful. She always makes my service appointments a delight. She is very friendly personable and always goes above and beyond to make my experience a good one!

I had the pleasure of working with Mary in the service

I had the pleasure of working with Mary in the service department she was wonderful. She always makes my service appointments a delight. She is very friendly personable and always goes above and beyond to make my experience a good one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Nichole, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. We hope to be of service to you again in the future. Best wishes, AutoNation Ford Amherst

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