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AutoNation Ford Amherst

(1,078 reviews)
Visit AutoNation Ford Amherst
Sales hours: 11:00am to 5:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–5:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 376-5090 (888) 376-5090
Used (888) 334-3124 (888) 334-3124
Service (866) 981-8972 (866) 981-8972

Inventory

See all 230 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2005.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,078 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Amherst from DealerRater.

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Super Friendly dealership.

Super Friendly dealership. No pushy sales. Respectfully answered my 3zillion questions. Was interested in my needs.

Super Friendly dealership.

Super Friendly dealership. No pushy sales. Respectfully answered my 3zillion questions. Was interested in my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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Brian was an excellent car salesman.

Brian was an excellent car salesman. He took our needs and our budget and helped get our family dream SUV. We are very pleased with the customer service, the attentiveness of staff and the trade in department. Thank you all so much!

Brian was an excellent car salesman.

Brian was an excellent car salesman. He took our needs and our budget and helped get our family dream SUV. We are very pleased with the customer service, the attentiveness of staff and the trade in department. Thank you all so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Process went as expected.

Process went as expected. Would be great if you could come up with quicker process. Sales man and other staff all tried to meet our needs.

Process went as expected.

Process went as expected. Would be great if you could come up with quicker process. Sales man and other staff all tried to meet our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Easy!

Easy! Jeff always makes everything very easy for us. He had the car waiting for us, all we had to do was go in there and do some paperwork.

Easy!

Easy! Jeff always makes everything very easy for us. He had the car waiting for us, all we had to do was go in there and do some paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Wayne, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Dealer has been around for a long time.

Dealer has been around for a long time. Could use a good remodel. With all the tech other dealers including AutoNation could update the Amherst dealer.

Dealer has been around for a long time.

Dealer has been around for a long time. Could use a good remodel. With all the tech other dealers including AutoNation could update the Amherst dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (440) 296-3021 -- we hope to hear from you soon.

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Salesman did an excellent job of getting me in my low

Salesman did an excellent job of getting me in my low mileage Mustang. Was persistent in getting me the best trade dollar for my older vehicle. Would definitely want this guy on my sales team.

Salesman did an excellent job of getting me in my low

Salesman did an excellent job of getting me in my low mileage Mustang. Was persistent in getting me the best trade dollar for my older vehicle. Would definitely want this guy on my sales team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! Please don't hesitate to reach out if there's anything additional we can do for you.

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Everyone was respectful and nice.

Everyone was respectful and nice. The sales team was knowledgeable with their part of the sale. Matthew very helpful respectful. I would recommend to friends and family to go to auto nation for a vehicle.

Everyone was respectful and nice.

Everyone was respectful and nice. The sales team was knowledgeable with their part of the sale. Matthew very helpful respectful. I would recommend to friends and family to go to auto nation for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rodney, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I brought my truck in to get fixed I was dealing with

I brought my truck in to get fixed I was dealing with Marry from the service department she keep me informed on what was going on with my truck. Very satisfied with her

I brought my truck in to get fixed I was dealing with

I brought my truck in to get fixed I was dealing with Marry from the service department she keep me informed on what was going on with my truck. Very satisfied with her

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you ever need help, just give us a call. Happy motoring!

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Excellent overall experience.

Excellent overall experience. Excellent salesman, Jesse, and fast and efficient buying process. Excellent communication between the salesman and the availability of the vehicle keeping you up to date

Excellent overall experience.

Excellent overall experience. Excellent salesman, Jesse, and fast and efficient buying process. Excellent communication between the salesman and the availability of the vehicle keeping you up to date

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Fred, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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The complete service and attention is top notch.

The complete service and attention is top notch. My service advisor made sure all my questions were answered in a timely fashion and the confidence in knowing my truck is serviced properly is by far the best peace of mind. Shout out to Mary my service advisor since day one and now I deal with her every time I have to get my vehicle serviced, thank you Mary!

The complete service and attention is top notch.

The complete service and attention is top notch. My service advisor made sure all my questions were answered in a timely fashion and the confidence in knowing my truck is serviced properly is by far the best peace of mind. Shout out to Mary my service advisor since day one and now I deal with her every time I have to get my vehicle serviced, thank you Mary!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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