Reviews
Everything went well on this visit. Service Advisor reviewed the multi-point inspection checklist with me.
Everything went well on this visit. Service Advisor reviewed the multi-point inspection checklist with me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi George, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We have purchased three vehicles from this dealer, couldn't ask for a better experience
We have purchased three vehicles from this dealer, couldn't ask for a better experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!
We have dealt with Auto Nation Honda for many years and have never been disappointed. Always a good experience with knowledgeable and friendly staff.
We have dealt with Auto Nation Honda for many years and have never been disappointed. Always a good experience with knowledgeable and friendly staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Very hassle free experience. No hard sell which I loved. My Saleman JoJo was awesome. Explained everything to me.
Very hassle free experience. No hard sell which I loved. My Saleman JoJo was awesome. Explained everything to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Please don't hesitate to reach out if there's anything additional we can do for you.
Pleasant place to wait and David A. was great to work with as well as JoevS.
Pleasant place to wait and David A. was great to work with as well as JoevS.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service was prompted and efficient. A little disappointed in the 2% surcharge for use of credit card. I have used Auto Nation exclusively for my Hondas since moving here 2016.
Service was prompted and efficient. A little disappointed in the 2% surcharge for use of credit card. I have used Auto Nation exclusively for my Hondas since moving here 2016.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Henry, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!
Very nice experience. Knowledgeable, friendly, not pushy. Joey DeCarlo was exceptional and answered all questions
Very nice experience. Knowledgeable, friendly, not pushy. Joey DeCarlo was exceptional and answered all questions
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent service and timely updates. I'll return for next service. William always helped consult on what service was needed and what wasn't.
Excellent service and timely updates. I'll return for next service. William always helped consult on what service was needed and what wasn't.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Anthony, the technician who serviced my car was extremely courteous, friendly and helpful...an asset to your service department. Since I didn't wait at your facility while the work was being done, he notified me with a phone call faster than I expected upon completion of service.
Anthony, the technician who serviced my car was extremely courteous, friendly and helpful...an asset to your service department. Since I didn't wait at your facility while the work was being done, he notified me with a phone call faster than I expected upon completion of service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Fredric, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Love the car, great salesman and dealership. The only thing I don?t like about the car, is it didn?t come with satellite radio. I don?t want do stream Sirius XM, don?t want to use my data for this.
Love the car, great salesman and dealership. The only thing I don?t like about the car, is it didn?t come with satellite radio. I don?t want do stream Sirius XM, don?t want to use my data for this.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (865) 730-0012. We would appreciate the chance to turn your experience around.