AutoNation Honda West Knoxville

Brought Accord in for oil change and check. Needed transmission serviced. Honda took care of it. We are pleased.

I brought my 2009 Honda Accord in for service. Apparently mine would not be one to be driven 400K miles despite a new timing belt at 150K. I was having... a recurring issue and after several repairs at various Firestone locations (AL, TN, FL) because it seem to always happen on long trips. Finally we brought the car to the dealer. At 179K miles I had a serious engine issue. We just paid it off in December! We immediately went car shopping. I looked online, found the car I wanted. The Accord was traded and purchased a 2013 Honda CR-V 44K miles. With that came a new loan UGH. My only complaint is that we were given ONE key. I believe the dealer should have swallowed the expense to provide me with a spare. I guess one has to purchase a new car from the dealer to be guaranteed a minimum of two keys.

Just purchased a new 2016 Accord Sport at AutoNation Honda Knoxville. They gave me a great deal, and Sean, the salesperson who assisted me throughout the... buying process, was very professional and extremely helpful. I am very satisfied with my purchase, and would highly recommend AutoNation to anyone looking to purchase a new Honda.

Great customer service and timely completion of service.

I bought a certified used honda crv at honda autonation on parkside drive in knoxville tn 4 yrs ago. the sales process was pleasant, and the continued... service has been outstanding. They have great folks there, both in sales and in the service department. I highly recommend this dealership.

The only reason I did not give 5 stars was because I stood by my vehicle for 25 minutes before anyone even said, "someone will be with you asap".... There were at least 6-7 service writers in the service staging area at the time. I still recommend this dealership because the actual service I had was done quickly and correctly. I also had a great experience with a salesman there, I did not purchase the vehicle there because they did not have a Certified Pre-owned in their inventory. Certified vehicles have an extended warranty, 7yrs or 100,000miles.

Mac was fantastic! I would recommend him and would drive from Georgia to purchase a car with him again.

Excellent ........................ Care...............

Very pleasant and the technician was helpful and informative.

Great service. Cleaned the car up and made sure my gas was topped off.