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AutoNation Honda West Knoxville

(2,942 reviews)
Visit AutoNation Honda West Knoxville
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (866) 984-5647 (866) 984-5647
Used (877) 305-7061 (877) 305-7061
Service (866) 893-9698 (866) 893-9698

Reviews

(2,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda West Knoxville from DealerRater.

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Excellent service. Very professional and knowledgeable....

Excellent service. Very professional and knowledgeable. I will definitely use them for all my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

I am hesitant to give 5 stars because no one is perfect...

I am hesitant to give 5 stars because no one is perfect and no company is without its flaws, however we can talk about attitude and effort and attention to detail which were all present as far as I could tell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Not only do I love my Honda Insight, but I am very...

Not only do I love my Honda Insight, but I am very confident in the service I receive at AutoNation Honda. I know they will help me run it into the ground, 400K miles at the very least. :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Laura, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Outstanding service as usual. We have always had top...

Outstanding service as usual. We have always had top notch service and treatment when trusting our car to AutoNation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Joe Schober helped us immediately. The service was...

Joe Schober helped us immediately. The service was great.We got a free battery out of the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

The battery in our daughters' Accord died on a Saturday...

The battery in our daughters' Accord died on a Saturday afternoon. We jump started and my wife drove it to the dealership. The battery had a lifetime warranty and they promptly replaced it---no hassles at all. This is what we have become used to for 14 years of buying cars and getting service here. Always helpful and accommodating. The service brings us back to purchase vehicles there. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Paul, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

The people at the dealership were all helpful and...

The people at the dealership were all helpful and friendly. The purchase I made was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

My wife was thrilled with her last service visit. She had...

My wife was thrilled with her last service visit. She had some less than optimum visits in the past. She said that there were two new people that she worked with and they were excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

The dealership and service department is great. Been...

The dealership and service department is great. Been taking cars there for past 11 years and always pleased with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

GREAT DEALERSHIP VERY KNOWLEDGEABLE SERVICE WRITERS. THEY...

GREAT DEALERSHIP VERY KNOWLEDGEABLE SERVICE WRITERS. THEY TAKE PRIDE IN THE TREATMENT OF THEIR CUSTOMERS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!