Reviews
Jordan Coleman was most helpful and made this service...
Jordan Coleman was most helpful and made this service painless. I will request that he wait on me in the future. Thank you Jordan Coleman!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Janet, we're happy to hear you had such a positive experience with Jordan! We're always here to provide exceptional service at a great value and we hope you'll consider us again in the future!
I trust Parkside Honda
This service center provides consistently professional, friendly & honest service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dana, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! If you have any further questions, please give us a call. We're always happy to help!
Crv buy
Great experience buying from auto nation ! Paul was nice and helpful and not pushy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jennifer, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great Service
Short wait - Great Service. .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jill, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Highly recommend Bill to do your service/repairs
Bill was very helpful and professional. Highly recommend getting service done here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
javert75@charter.net
Service was done well, but time was slow. Appointment at 9:00, out at 11:15
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Windshield Replacement
Excellent service start to finish! Kudos to my Service Advisor William Klimek. His estimate was spot on. He kept me informed about the status of my vehicle throughout the process and he coordinated a courtesy vehicle for my use during the repair. Superb customer care and attention detail - that's why I keep returning to Knoxville AutoNation Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change and tire rotation
I was treated very well. I did not know that you could not just show up and get service. I was in a bind having to go on a family emergency on an eight hour road trip. I explained my problem and was told to come back later and they would try their best to fit me in. And they did!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service department
Everyone is very helpful. From the purchase all the way to the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hrv honda
David was friendly and got me out 30 minutes faster than quoted. I asked him questions and he answered them. I had called twice and spoke with the guy the last time that I had service done and none would call me back or said they didn?t know the answer. I have had my car less than a year and they are telling me I need to have my differential fluid change already. I don?t know if it really needs changed or not but what kind of car needs that done with less then 15,000 miles on it. I?ll not buy another Honda.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase