Gault Chevrolet

Gave me the runaround about my electric mirrors that I didn't get for basically almost a year trying to tell me they're getting a wiring harness that you cannot get. There were four things that I had to have and those mirrors were one of them. Waited forever to get one from the factory built. He told me he could get one out of Scranton. PA same thing that I ordered. He did send me an invoice that I didn't read. Because I figured he told me it was the same truck. He's just getting out of Scranton and not from the factory. Needless to say, I will not be back. Have bought three brand new cars from Gault, then, they wanna give me $49000.on a truck that I've had less than a year with 1200 miles on it., insulting

So far, not to good. My truck has been in your shop 3 times since 6/1/26. This last time it went to your shop on 7/3/26 and is still there and not fixed yet. It just keeps getting different codes. I mentioned possible wire problems the second time I brought it to your shop. It kept getting the same idiot lights on the dash but was always different codes. Now the mechanic is checking for a possible broken wire in the harness. The mechanic that has been working on it is now going to be off for training for the next two days. I really hope this P.I.A. truck of mine can be fixed soon. Sorry if I sound negative but I am getting frustrated.

I recently purchased a 2026 Chevrolet Suburban from Gault Chevrolet in Endicott, NY and couldn't be happier with the entire experience. Ricky Chesebro was outstanding — knowledgeable, zero pressure, and genuinely focused on finding the right vehicle for me. The Suburban was exactly what I was looking for and presented perfectly. Joe Wallick made sure the deal was fair and straightforward, and Sam Folk in finance had me in and out quickly with no surprises. From start to finish, this was the easiest car buying experience I've had. Highly recommend Gault Chevrolet and this team!

I recently purchased a 2026 Chevrolet Suburban from Gault Chevrolet in Endicott, NY and couldn't be happier with the entire experience. Ricky Chesebro was outstanding — knowledgeable, zero pressure, and genuinely focused on finding the right vehicle for me. The Suburban was exactly what I was looking for and presented perfectly. Joe Wallick made sure the deal was fair and straightforward, and Sam Folk in finance had me in and out quickly with no surprises. From start to finish, this was the easiest car buying experience I've had. Highly recommend Gault Chevrolet and this team!

Why Voice complaints when they will more than likely fall on deaf ears and nothing will change.

We have purchased multiple vehicles over many years from Gault Chevrolet, all with Sales Representative Frank Russo. My husband and I have been more than impressed with Frank's professionalism and product knowledge. He has always made us feel comfortable throughout the sales process. We will continue to come to Gault for our future auto needs, primarily due to Frank Russo and the relationship we have built with him over the years.

My husband and I dealt with Frank Russo for our second purchase with the dealership. Frank was honest with us and respectful. His support after the sale has been phenomenal! I am new to the "screen" in the car, and he has patiently explained things several times and sent emails to make sure I succeeded! Would highly recommend his customer service!!

We have purchased two Chevrolet pickup trucks over the past few years, November 2025 was the latest, from Gault Chevrolet. Frank Russo, the salesman, was fantastic. He was super knowledgeable about the vehicles and was not pushy or pressuring us to purchase.

Dishonest pricing and zero accountability Avoid Gault Chevrolet at all costs. The price listed online for my truck was not honored when I arrived — I was told, “We couldn’t sell it for that,” with no explanation. Since purchasing, I’ve had multiple issues with the truck and no real help from the dealership. Frank Russo ghosted me after the sale and passed me off to a manager who offered nothing but empty apologies. Once they get your money, they stop caring. Do not purchase from this dealer. They are a sham.

Dishonest pricing and zero accountability Avoid Gault Chevrolet at all costs. The price listed online for my truck was not honored when I arrived — I was told, “We couldn’t sell it for that,” with no explanation. Since purchasing, I’ve had multiple issues with the truck and no real help from the dealership. Frank Russo ghosted me after the sale and passed me off to a manager who offered nothing but empty apologies. Once they get your money, they stop caring. Do not purchase from this dealer. They are a sham.