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I love my new Kia and their service dept is great! I was greeted and checked in for service quickly. My car was ready when promised. I appreciate that... they are efficient and have a comfortable waiting area.
Great place to buy a car and go take care of you service needs. They are always very friendly. The Service department is second to none.
Thank you so much for your positive comments about Kia of Dayton, Kenneth! We always strive to provide top quality service to every guest, and are ple...ased to hear that you enjoyed your experience. Please don't hesitate to reach out if there's anything additional we can do for you.
I put in a request for info on the Kia website and got a call from Tracy. They had several Sorentos and she had a customer who wanted my trade-in. After... getting there, she showed me several Sorentos and I wound up getting a great deal on a demo. They also gave me a fair price on my trade and did not try to low ball me loke most dealers. I would buy from them again.
The service I received was great. I would recommend Kia to my Family and Friends. This the best place to shop for a new car or used.
Staff was courteous and friendly. Knowledgeable about their product and exuded tremendous customer service. When speaking with the staff, I never felt... like we were just a number. There was a sense of genuine interest in getting me what I was looking for. I would recommend friends or family in the need of a new car to shop at Kia of Dayton.
I went in for problem, they could not find what was going on, so they changed the oil which was good service thank you a
We appreciate you taking the time to leave us this feedback, Carol. We do hope we can be of assistance in the future. Take care!
So helpful and patient. Made buting a car so easy!
Thank you so much for the positive review, Kristina! We're glad to hear we delivered such a great experience. If there's anything further we... can do for you, we are happy to help!
Waiting time much improved. My car got in for an oil change on time, and it didn't take as it has in the past.
Thank you so much for your positive comments about Kia of Dayton, Marsha! We really appreciate your feedback! We hope to be of service to you again in... the future!
always an excellent experience. On time service, clean facility, pleasant employees
Thank you for your kind words and this wonderful review, Janice! We're happy you found our staff to be so supportive during your experience here ...at Kia of Dayton. We hope to see you soon!
Had a heavily corroded engine cradle and oil pan repaired at Kia of Dayton. Vehicle only had 65000 miles. This didn't just happen overnight but... no warnings had been given before. Oil had just been changed 2 months earlier and regularly before that. Service manager and technician were both very knowledgeable and willing to work around schedules, but still needed a week. Asked service manager if there was any kind of recall or open case. Nothing and no help offered. Repairs made were good quality and relatively timely considering parts had to be ordered and technician worked hard to meet requests. However, no assistance given to pursue a claim. Car was till under the 10K extended coverage. I contacted national Kia Corp. and ended up getting most of the repairs covered, but I had to do all of the foot work including providing pictures, billing paperwork, and previous repair history. Why couldn't Kia do that since they had it all already? Overall, good repairs and nice staff, but that's about it.
We appreciate you taking the time to leave us this feedback, Ian. Please contact us at your earliest convenience so that we can get more details about... this situation to make it better. You can reach out to our General Manager at 937-500-5461.