Reviews
Very quick and very professional.
Very quick and very professional. Very thorough. Always makes sure you leave satisfied. From purchasing your car to the service.
Very quick and very professional.
Very quick and very professional. Very thorough. Always makes sure you leave satisfied. From purchasing your car to the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional and straight forward.
Very professional and straight forward. Clean shop, comfortable waiting area. Enjoyed looking at the new vehicles on the show room floor. All in all a dealer you can trust.
Very professional and straight forward.
Very professional and straight forward. Clean shop, comfortable waiting area. Enjoyed looking at the new vehicles on the show room floor. All in all a dealer you can trust.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive thoughts! Glad you enjoyed your service experience. We hope to assist you again!
excellent they take care of me when i arrive and they get
excellent they take care of me when i arrive and they get my services done in a timely manner and get me back to work
excellent they take care of me when i arrive and they get
excellent they take care of me when i arrive and they get my services done in a timely manner and get me back to work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow, thank you! We appreciate you highlighting your buying experience. We value your business!
Went in for check engine light, still under warranty.
Went in for check engine light, still under warranty. Diagnosed and fixed catalytic converter issue. In and out within two hours. Fast and friendly. Very satisfied!
Went in for check engine light, still under warranty.
Went in for check engine light, still under warranty. Diagnosed and fixed catalytic converter issue. In and out within two hours. Fast and friendly. Very satisfied!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We're so glad you enjoyed your service experience. We look forward to seeing you again!
I had my car serviced for an oil change and brakes.
I had my car serviced for an oil change and brakes. I waited a short time after arriving for my appointment to check in my car. Once my car was checked in, I waited at the dealership in their waiting area which is equipped with several chairs, a TV, a charging station for personal electronics, free water, coffee, and snacks. My service was provided promptly. I was advised of the estimated cost after my brakes were inspected. The work was completed in a timely manner. The service desk personnel are friendly, courteous and helpful.
I had my car serviced for an oil change and brakes.
I had my car serviced for an oil change and brakes. I waited a short time after arriving for my appointment to check in my car. Once my car was checked in, I waited at the dealership in their waiting area which is equipped with several chairs, a TV, a charging station for personal electronics, free water, coffee, and snacks. My service was provided promptly. I was advised of the estimated cost after my brakes were inspected. The work was completed in a timely manner. The service desk personnel are friendly, courteous and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great review! We're so glad you enjoyed your service experience. We look forward to seeing you again!
Gas door wouldn?
Gas door wouldn?t open set up appointment after part ordered vehicle repaired and covered under vehicle warranty!!! The part was overnighted. Done same day the actuator was received.
Gas door wouldn?
Gas door wouldn?t open set up appointment after part ordered vehicle repaired and covered under vehicle warranty!!! The part was overnighted. Done same day the actuator was received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review! We're so glad you enjoyed your service experience. We look forward to seeing you again!
The customer service is exceptional, the atmosphere is
The customer service is exceptional, the atmosphere is comfortable, and the work is completed efficiently. I highly recommend Kia to all. If you are seeking a vehicle, Kia is the ideal destination.
The customer service is exceptional, the atmosphere is
The customer service is exceptional, the atmosphere is comfortable, and the work is completed efficiently. I highly recommend Kia to all. If you are seeking a vehicle, Kia is the ideal destination.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent feedback, thank you! We're thrilled you were pleased with your experience at Kia of Dayton. Thanks for choosing us!
Quick maintenance service department with my car ready
Quick maintenance service department with my car ready earlier than I expected and timely updates to my phone
Quick maintenance service department with my car ready
Quick maintenance service department with my car ready earlier than I expected and timely updates to my phone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We're so glad you enjoyed your service experience. We look forward to seeing you again!
Great service team!
Great service team! Make it easy from start to finish and provide updates along the way. A++++
Great service team!
Great service team! Make it easy from start to finish and provide updates along the way. A++++
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wow, thank you! We appreciate you highlighting your service experience. We value your business!
What a terrible experience.
What a terrible experience. They agreed to a deal on a Wednesday, had me confirm a pickup date with an appointment for following Monday and explained they would send instructions to complete the bank transfer for the down payment. After several days of stalling and wasting my time they messaged me at close on Sunday of the same week to say they sold the vehicle to someone else even though we had a deal. No call or follow up, ghosted. Super shady bunch over there from the online sales crew to the sales manager. What a waste of time. Avoid these folks at all costs, unprofessional schmucks. I'll never buy a Kia as long as I live because of this experience fwiw.
What a terrible experience.
What a terrible experience. They agreed to a deal on a Wednesday, had me confirm a pickup date with an appointment for following Monday and explained they would send instructions to complete the bank transfer for the down payment. After several days of stalling and wasting my time they messaged me at close on Sunday of the same week to say they sold the vehicle to someone else even though we had a deal. No call or follow up, ghosted. Super shady bunch over there from the online sales crew to the sales manager. What a waste of time. Avoid these folks at all costs, unprofessional schmucks. I'll never buy a Kia as long as I live because of this experience fwiw.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're disappointed to read this. Please contact our BDC or General Manager directly so we can address your concerns. 937-237-1000
