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Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

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Reviews

4.7
87 lifetime reviews. Includes reviews of Vail Buick, GMC from DealerRater.com
  • Quick, easy, helpful

    Quickly responded to my Internet inquiry. Very informative and helpful. Will buy from this dealership when the time is Right.

    Dealer Response

    Thank you, Mike, for sharing your positive feedback. We're happy to hear that your internet inquiry was handled in professional and timely manner....


    Show Full Review

    Quickly responded to my Internet inquiry. Very informative and helpful. Will buy from this dealership when the time is Right.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Mike, for sharing your positive feedback. We're happy to hear that your internet inquiry was handled in professional and timely manner. We look forward to serving you in the future!


    Hide Full Review
  • Terrible SERVICE LIARS STEVE IS HORRIBLE IN SERVICE MGR
    August 7, 2017

    STEVE THE SERVICE MANAGER WHO I THOUGHT WAS OK IS TERRIBLE AFTER SEEING THE MIDDLE REAR TAIL LIGHT CLIP PLASTIC CRACKED. NEVER GO TO THIS HORRI...

    Vail Buick GMC

    We treat all of our customers and their vehicles with the utmost respect. We are surprised to hear about this matter since the last time we servic...


    Show Full Review

    STEVE THE SERVICE MANAGER WHO I THOUGHT WAS OK IS TERRIBLE AFTER SEEING THE MIDDLE REAR TAIL LIGHT CLIP PLASTIC CRACKED. NEVER GO TO THIS HORRIBLE DEALER SLOPPY PIGS THEY WILL BREAK YOUR CAR

    Does not recommend this dealer
    Came in for service or repair
    Vail Buick GMC

    We treat all of our customers and their vehicles with the utmost respect. We are surprised to hear about this matter since the last time we serviced your vehicle was back in January. We have no record of any claims being made after servicing your vehicle. If you would like to discuss further, please contact Larry Parisi @ lparisi@vailauto.com.


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  • Personal Family Experience
    May 24, 2017

    I have experience buying vehicles from dealerships but I have to say, I am beyond ecstatic to have found Vail Buick and GMC through Charlie. I hav...


    Show Full Review

    I have experience buying vehicles from dealerships but I have to say, I am beyond ecstatic to have found Vail Buick and GMC through Charlie. I have dealt with Charlie in the past and he is so genuine and truly cares for your family's safety and satisfaction. My family and I follow Charlie wherever he goes! He's the BEST! He recently recommended Vail Buick and GMC for a 2014 Acadia. I could not be happier with the care, service, attentiveness to detail and customer service that I have received!!! Once the paperwork was complete, I had the pleasure of meeting and working with Barry, the technician. He was amazing! Very helpful and took time to answer and review all the questions I had. Even after the dealership was closed for the day, I had another question and texted Barry about the bluetooth. He actually called me right away and walked me through it, despite having reviewed it earlier. Very pleasant!! I am beyond satisfied with the service I received!! THANK YOU CHARLIE!!

    Does recommend this dealer

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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2013

The Vail family has been in the automotive business for over 90 years and four generations. The Vail family has been dedicated to providing a friendly and pleasant atmosphere for your automotive experience.

We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Feel free to contct us and let us help you find the vehicle that suits your needs and your budget.

"Vail Equals Value since 1991"