Vail Buick, GMC

My experience at Vail Buick has been excellent. Each member of their team from the sales associate Emilio Aronso (whose service is OUTSTANDING) to the Service Manager (Andy Koutselas) to the General Manager (Lawrence Parisi) are all equally courteous, attentive, & go out of their way to please the customer. The Dealership itself has more elegance & class than Dealerships I have visited such as Jaguar & Mercedes. AND their service at Vail is SO MUCH BETTER!!! If you are looking for a Dealership that aims to please their customers, look no further, don't waste your time., and head straight to VAIL!

Quickly responded to my Internet inquiry. Very informative and helpful. Will buy from this dealership when the time is Right.

Let me start by saying my credit is poor and I'm a Rican from the Bronx. I applied online and was pre approved. Ofcourse was not sure if I was being lead to a dead end I spoke to the customer agents and was surely approved as they tried many banks to help. Explained whole process clearly. Also offered to pick me up from nearby train. After calling insurance then finally arriving met a wonderful and welcome staff. I did not feel out of place. Signed and swiped away. Car was washed and prepped even before arriving making it the quickest car transaction ever. Thanks to this dealer I rode off into the weekend in new cts-v. All this done between 11am-1pm.