Toyota of Glendora

Excellent customer service across the board. I really felt taken care of. Staff was friendly, knowledgeable, and helpful.

My vehicle was serviced promptly. The communication was on point without causing any stress about the process. The support in providing transportation made the experience be stress free.

Check in was effortless and quick. Service advisor told me when my vehicle would be ready and he was spot on.

I have no issues with the dealership, my issues stemmed from my interaction with the service advisor.

Great customer service and well informed and easy to talk to sales representatives. Process was easy, fast and all around great!

I worked with Rick at the dealership for around 2 months to get what I wanted and needed. He helped me obtain exactly what I needed with what I requested.

Emmanuel is very friendly and great to talk to. My hesitancy to give 5 stars has more to do with my not asking enough questions.

It took me, after a hour and a half waiting at the dealership, to ask if my car was finished. The young man checked, said he thought it was almost done, and within 30 seconds my car pulls out of the stall. Coincidence? Possibly. Then, on the way home, I checked the tire pressure on the car gauge. Tire pressure for the four tires was 35, 36, 37 & 38. Obviously, my tires were not filled or checked. I had to manually check and fill them myself when I arrived home. Now that I think about it, I honestly wonder if the oil was changed. Honestly, the Service did not look busy. My appointment was at 2:45 pm on a Thursday. I just thought the service was sub-par.

Good service,not pricy, the service advisors are available to explain and and answer ur questions.

UNUSUALLY long check-in and service time, probably 'cuz it was a Saturday (might first Saturday appt). Text/email confirmation not consistent. No ETA/updates during service, just "welcome" and "you're done".