Reviews
The service rep was excellent and based on past
The service rep was excellent and based on past experiences, I assume the maintenance work was done correctly and with skill. My only slight annoyance is that this is now the third questionnaire I’ve been asked to complete. Hence my score of a 4 instead of the 5 that the rep and technician deserve.
The service rep was excellent and based on past
The service rep was excellent and based on past experiences, I assume the maintenance work was done correctly and with skill. My only slight annoyance is that this is now the third questionnaire I’ve been asked to complete. Hence my score of a 4 instead of the 5 that the rep and technician deserve.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much Have a good day Wonderful
Thank you very much Have a good day Wonderful Amazing Have a nice day See you again
Thank you very much Have a good day Wonderful
Thank you very much Have a good day Wonderful Amazing Have a nice day See you again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Parts department personnel sold me parts that I don't
Parts department personnel sold me parts that I don't need and told me the parts have been discontinued for my 2022 Toyota Sienna, but when I called another Toyota dealership, the parts I needed were still available. Why would you do this to the clients?!?!?!? Just to make commission?!?!?!?!
Parts department personnel sold me parts that I don't
Parts department personnel sold me parts that I don't need and told me the parts have been discontinued for my 2022 Toyota Sienna, but when I called another Toyota dealership, the parts I needed were still available. Why would you do this to the clients?!?!?!? Just to make commission?!?!?!?!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
The maintenance representative was very helpful, I was
The maintenance representative was very helpful, I was told when I originally purchased the car and paid for the extended warranty that it would cover everything, well a part of the car was damaged and I was told it wasnt covered, this isnt the first time this has happen and it makes it hard to trust toyota as a manufacture and to be honest has gotten bad enough that I am starting to look for other vehicle brands that provide better warranties and stand behind them.
The maintenance representative was very helpful, I was
The maintenance representative was very helpful, I was told when I originally purchased the car and paid for the extended warranty that it would cover everything, well a part of the car was damaged and I was told it wasnt covered, this isnt the first time this has happen and it makes it hard to trust toyota as a manufacture and to be honest has gotten bad enough that I am starting to look for other vehicle brands that provide better warranties and stand behind them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
your survey said the user name would not be shared
We have been coming to Toyota of Glendora for 18 years
We have been coming to Toyota of Glendora for 18 years and will continue to do so because of the excellent service.
We have been coming to Toyota of Glendora for 18 years
We have been coming to Toyota of Glendora for 18 years and will continue to do so because of the excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was Excellant!
Service was Excellant! I was very please with all who helped me Thank yiou very much
Service was Excellant!
Service was Excellant! I was very please with all who helped me Thank yiou very much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Desde hace 20 años soy clienta de este lugar, muy amables
Desde hace 20 años soy clienta de este lugar, muy amables todos. David es de las personas mas amables y se preocupa por atender muy bien a los clientes.
Desde hace 20 años soy clienta de este lugar, muy amables
Desde hace 20 años soy clienta de este lugar, muy amables todos. David es de las personas mas amables y se preocupa por atender muy bien a los clientes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
VERY FRIENDLY, PROFESSIONAL, AND COURTEOUS STAFF.
VERY FRIENDLY, PROFESSIONAL, AND COURTEOUS STAFF. THEY ANSWERED ALLM MY QUESTIONS AND RESOLVED ALL ISSUES.
VERY FRIENDLY, PROFESSIONAL, AND COURTEOUS STAFF.
VERY FRIENDLY, PROFESSIONAL, AND COURTEOUS STAFF. THEY ANSWERED ALLM MY QUESTIONS AND RESOLVED ALL ISSUES.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On Saturday April 26 we had an appointment for service on
On Saturday April 26 we had an appointment for service on my Sienna at 9:15am and the service wasn’t even started till after 1pm. Then the passenger seat was all the way flat as if someone was just laying there and oil stains on the door panels. Really disappointed in the service the last 2 times we’ve been there, really considering going elsewhere for service. You guys need to stop over booking.
On Saturday April 26 we had an appointment for service on
On Saturday April 26 we had an appointment for service on my Sienna at 9:15am and the service wasn’t even started till after 1pm. Then the passenger seat was all the way flat as if someone was just laying there and oil stains on the door panels. Really disappointed in the service the last 2 times we’ve been there, really considering going elsewhere for service. You guys need to stop over booking.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service as always.
Great service as always. David is always so helpful and we ask for him each time.
Great service as always.
Great service as always. David is always so helpful and we ask for him each time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair