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Keith Pierson Toyota

(1,511 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday 10:00am–8:00pm 10:00am–4:00pm
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2015 consumer dealer award

Reviews

(1,511 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keith Pierson Toyota from DealerRater.

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Salesman John was very patient with us test driving

Salesman John was very patient with us test driving multiple cars. He answered all of our questions and worked with us for a payment that fit our budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Adam, was very helpful.

Adam, was very helpful. he listened to what I wanted in a vehicle and showed me a vehicle that met all my expectations. Thank you Adam and Keith Pierson for helping me with this important decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best customer service in Jacksonville.

Best customer service in Jacksonville. Never have we been disappointed. Thank You Keith Pierson Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome customer service in buying my 2021 RAV4.

Awesome customer service in buying my 2021 RAV4. Stacey and AJ went above and beyond by taking the time to explain all the options, setting up test drive of the two final choices, and making the sales process a pleasure. Stacey drove the pressure-free interaction with her engaging and pleasant demeanor. It was less like a sales discussion and more like two old friends talking. The finance process was equally outstanding. Best car buying experience we've ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Adam and AJ were awesome!

Adam and AJ were awesome! They showed me several options and explained the differences in vehicles until I found the one I love

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a good experience purchasing from Keith Pierson

It was a good experience purchasing from Keith Pierson Toyota. Shopping for a big item can be stressful and nerve wrecking but it feels good to have a wonderful staff that knows how difficult this is. The inventory is great because to a Toyota speaks for itself. I had a great salesman Vannie Flomo who was patient, kind and knew exactly what we were looking for. The finance staff to the cashier was great! This is a great place to shop for a new vehicle and would definitely recommend to others. Thank you for a great experience to all the staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

It was a great experience!

We had a great experience with the purchase of our

We had a great experience with the purchase of our Highlander! The teamwork effort from Andre Carriere & Jason Vandryes was top notch. Both carried themselves with professionalism and commitment to customer service. Special thanks to those 2 young men that made our purchase experience so pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience, good inventory.

Great experience, good inventory. Friendly staff. Priced just right. Easy! Thank you Keith Pierson Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was such a pleasure purchasing my car from Keith

It was such a pleasure purchasing my car from Keith Pierson Toyota. My whole experience was wonderful! If I could give more than five stars, I absolutely would! Nick Martinez was amazing! I would highly recommend him to anyone I know wanting to purchase a car. He was very nice, professional, and understanding through the entire process. Daniel in financing was great, too. He was very nice and helped keep my two-year-old daughter entertained during the signing papers part of the visit. Everyone at Keith Pierson was amazing, and I really appreciate all that they did for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Blaise is the most ethical, logical, and knowledgeable

Blaise is the most ethical, logical, and knowledgeable car salesman I've ever purchased a car from. He works with a team of good people and you can see how well they work together. This is the kind of team you want to see when you do business. Thank you Blaise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.