Skip to main content

Keith Pierson Toyota

(1,618 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 6:45am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 6:45am–7:00pm
Tuesday 8:30am–8:00pm 6:45am–7:00pm
Wednesday 8:30am–8:00pm 6:45am–7:00pm
Thursday 8:30am–8:00pm 6:45am–7:00pm
Friday 8:00am–8:00pm 6:45am–7:00pm
Saturday 8:30am–8:00pm 6:45am–7:00pm
Sunday 10:00am–7:00pm 9:00am–4:00pm
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2015 consumer dealer award

About our dealership

This seller has been on Cars.com since September 2016.
Keith Pierson Toyota located in Jacksonville FL. What sets us apart? We're a family-owned and operated Toyota dealer that cares deeply about the satisfaction of our customers, whether you're shopping for a new Toyota, browsing our low mileage used cars for sale, scheduling reliable auto service, or buying genuine Toyota Parts. We go above and beyond for our customers, so come visit our Toyota dealership in Jacksonville to get to know us! You can check out our reviews online to see what customers are saying about our exceptional sales and service teams who always go the extra mile to make our customers happy.
Keith Pierson Toyota - Jacksonville's only Hometown Superstore!

Service center

Phone number

Service hours

Monday
6:45am–7:00pm
Tuesday
6:45am–7:00pm
Wednesday
6:45am–7:00pm
Thursday
6:45am–7:00pm
Friday
6:45am–7:00pm
Saturday
6:45am–7:00pm
Sunday
9:00am–4:00pm

Reviews

(1,618 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keith Pierson Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

My salesman Doc was a great person and always take care of me and my wife. Great customer service and very knowledgeable

My salesman Doc was a great person and always take care of me and my wife. Great customer service and very knowledgeable

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I would recommend any family or friend to purchase from this dealership. Everyone was welcoming and made the process of buying a new car easy

I would recommend any family or friend to purchase from this dealership. Everyone was welcoming and made the process of buying a new car easy

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Javaughn was a very personable salesman! He was fun and great to work with, allowing us to get the best deal we could. I appreciate his assistance and enthusiasm to get me into a new car, and his note that was deliver to my apartment was very sweet!

Javaughn was a very personable salesman! He was fun and great to work with, allowing us to get the best deal we could. I appreciate his assistance and enthusiasm to get me into a new car, and his note that was deliver to my apartment was very sweet!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Very knowledgeable and helpful and professional. Miss Jackie makes sure you get the right vehicle.

Very knowledgeable and helpful and professional. Miss Jackie makes sure you get the right vehicle.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

We love the quality the Toyota Hybid Rav4 vehicles. We have purchased three in the last four years and trust Kennedy exclusively to deal with our sales. He is honest, takes very good care of you and has always been sure that we got the very best deal.

We love the quality the Toyota Hybid Rav4 vehicles. We have purchased three in the last four years and trust Kennedy exclusively to deal with our sales. He is honest, takes very good care of you and has always been sure that we got the very best deal.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

It’s a long way from Fernandina Beach, FL. To Keith Pierson Toyota but worth every mile getting there. Evelyn as well as Moe worked diligently to help me get the Toyota Cross Signia that I wanted. They went out of their way to insure that I would not have to finance over the set amount I had set as my goal. They made it all happen professionally and in a courteous manner. I will go back to them again!

It’s a long way from Fernandina Beach, FL. To Keith Pierson Toyota but worth every mile getting there. Evelyn as well as Moe worked diligently to help me get the Toyota Cross Signia that I wanted. They went out of their way to insure that I would not have to finance over the set amount I had set as my goal. They made it all happen professionally and in a courteous manner. I will go back to them again!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Evelyn Cabrera was our salesperson. Great to work with. Super responsive and accommodating. After three visits to complete our purchasing decision it felt like family. Oh...the Corolla Cross is nice as well.Best buying experience we've ever had.

Evelyn Cabrera was our salesperson. Great to work with. Super responsive and accommodating. After three visits to complete our purchasing decision it felt like family. Oh...the Corolla Cross is nice as well.Best buying experience we've ever had.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I had to drive all the way from the beaches to Keith Pierson Toyota - But it was worth it! A big “Thank You” to JaVaughn Felder, sales associate, for helping me get the car I wanted at the price I wanted! I LOVE my Rav4 Hybrid LE!

I had to drive all the way from the beaches to Keith Pierson Toyota - But it was worth it! A big “Thank You” to JaVaughn Felder, sales associate, for helping me get the car I wanted at the price I wanted! I LOVE my Rav4 Hybrid LE!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I purchased a 2012 Mazda 5 online through this dealership in July of 2025. After receiving the vehicle, It took several weeks for the title to arrive and when it did finally come, the mileage was incorrect. I sent the title back to the dealership to be corrected. After several more weeks of not receiving a corrected title, I reached back out and was told that the title was returned to their dealership because USPS marked it as "undeliverable" to my address... which is interesting because the first one had no issues showing up other than the time delay. So here we are today (09/25/26) and I still do not have a corrected title after being told on 09/10/26 that it would arrive within 7 days. As of the date of this review, I am giving the dealership 7 days to contact me and make this right. If this review is still up, they did not contact me and you may do with that information what you will...

I purchased a 2012 Mazda 5 online through this dealership in July of 2025. After receiving the vehicle, It took several weeks for the title to arrive and when it did finally come, the mileage was incorrect. I sent the title back to the dealership to be corrected. After several more weeks of not receiving a corrected title, I reached back out and was told that the title was returned to their dealership because USPS marked it as "undeliverable" to my address... which is interesting because the first one had no issues showing up other than the time delay. So here we are today (09/25/26) and I still do not have a corrected title after being told on 09/10/26 that it would arrive within 7 days. As of the date of this review, I am giving the dealership 7 days to contact me and make this right. If this review is still up, they did not contact me and you may do with that information what you will...

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I purchased a 2012 Mazda 5 online through this dealership in July of 2025. After receiving the vehicle, It took several weeks for the title to arrive and when it did finally come, the mileage was incorrect. I sent the title back to the dealership to be corrected. After several more weeks of not receiving a corrected title, I reached back out and was told that the title was returned to their dealership because USPS marked it as "undeliverable" to my address... which is interesting because the first one had no issues showing up other than the time delay. So here we are today (09/25/26) and I still do not have a corrected title after being told on 09/10/26 that it would arrive within 7 days. As of the date of this review, I am giving the dealership 7 days to contact me and make this right. If this review is still up, they did not contact me and you may do with that information what you will...

I purchased a 2012 Mazda 5 online through this dealership in July of 2025. After receiving the vehicle, It took several weeks for the title to arrive and when it did finally come, the mileage was incorrect. I sent the title back to the dealership to be corrected. After several more weeks of not receiving a corrected title, I reached back out and was told that the title was returned to their dealership because USPS marked it as "undeliverable" to my address... which is interesting because the first one had no issues showing up other than the time delay. So here we are today (09/25/26) and I still do not have a corrected title after being told on 09/10/26 that it would arrive within 7 days. As of the date of this review, I am giving the dealership 7 days to contact me and make this right. If this review is still up, they did not contact me and you may do with that information what you will...

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
See all 1618 reviews