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Keith Pierson Toyota

(1,517 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 6:45am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 6:45am–7:00pm
Tuesday 8:30am–8:00pm 6:45am–7:00pm
Wednesday 8:30am–8:00pm 6:45am–7:00pm
Thursday 8:30am–8:00pm 6:45am–7:00pm
Friday 8:00am–8:00pm 6:45am–7:00pm
Saturday 8:30am–8:00pm 6:45am–7:00pm
Sunday 10:00am–7:00pm 9:00am–4:00pm
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2015 consumer dealer award

Reviews

(1,517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keith Pierson Toyota from DealerRater.

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Very happy customer

Kieth Pierson Toyota knows the way customers should be treated. LIKE FAMILY!!! Luis was so patient and knowledgeable of his inventory. I expressed that I did not want to be pressured into any sale or constant calling. Louis honored that and beyond. The sale, closing and after being introduced to so many others, I felt I was part of the family. I truly had a pleasurable experience here. You must come visit them. I think you will feel as I do. Thank you to my favorite team. Cudos to Luis!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

My salesmen (Darryl Walters) was AMAZING.

Everyone I came encounter with at Toyota was incredible. They answered all of my questions, and were not to pushy. I am so happy with my experience with the whole process, I will definitely be recommending it to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Exceptional Customer Service, Excellent Sales Experience

I purchased a new Toyota Tundra from Keith Pierson in 2002, and was so pleased with the service, that I continued to have all major and scheduled service provided at his dealership for the entire time that I owned the vehicle (almost 16 years). That is the reason that I came back to the dealership when it was time to purchase a new vehicle. Matt Riesmeyer, my salesman, took the time to answer all of my questions, and did an exceptional job with the purchase of a new Tundra. Rick Campbell also did an exceptional job, providing me with the best deal available for my purchase. Chris Jordan clearly explained all of the options for financing the vehicle. The entire experience was done in a very friendly manner. I commend these individuals for a very positive experience, and highly recommend Keith Pierson Toyota as the dealership to visit first when purchasing a new vehicle, as well as for exceptional service after making the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Exceptional Customer Service, Great Sales

I waited an extra two months to purchase a new Avalon so I could go to Keith Pierson after the experience my mom had purchasing a vehicle a few years ago. I'm so glad I waited; every person I interacted with was great! Most notably, patience and attention shown by my salesman James to ensure I was satisfied not just with the car but the price and financing was highly appreciated. The lengths the entire staff goes to to make certain you leave happy are unparalleled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great experience

From the moment we entered the showroom, we were treated with utmost respect. Toya was our salesperson and did a great job! Thanks for helping us get our Highlander!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great experience

Every associate that was part of my buying this car were friendly, knowledgeable, and appreciative of my business. I even got a follow up thank you from the principal of this dealership. I explained that I have purchased several cars from Keith Pierson Toyota and I do not even call others for pricing based on no intention of doing business with anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Outstanding!

Went to get 2012 4RUNNER serviced, spoke with salesperson Doc and told him about my dream 4RUNNER but I can’t see myself in it right now. He proved me wrong, I looooovvve my new 2018 Toyota 4Runner and the staff was wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

My buying experience

My sales woman was awesome. She went out of her way to assist me in every way possible. She worked very hard to get me what I wanted. Upon completing the purchase, she ensured that I understood my vehicle. I had an awesome experience. I recommend Keith Pierson's Toyota to anyone that is looking for a vehicle. My entire family will purchase from Keith Pierson. They are the best car dealership in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great experience

Great customer service, excellent bed side manner, knowledgeable, friendly, helpful, speedy, informative, overall a great experience. I got my car with a nice clean as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful experience—All due to Michael Hawkins

When we first walked into Kieth Pierson, we weren’t sure we were going to get the quality service this dealership is known for. Once we got acquainted with Michael Hawkins, I was sure we were in the right spot. Mike made our experience easy, and he worked hard to make a deal happen that fit our price/budget. Great finance team, too! Terry Seymour was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.