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Keith Pierson Toyota

(1,518 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 6:45am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 6:45am–7:00pm
Tuesday 8:30am–8:00pm 6:45am–7:00pm
Wednesday 8:30am–8:00pm 6:45am–7:00pm
Thursday 8:30am–8:00pm 6:45am–7:00pm
Friday 8:00am–8:00pm 6:45am–7:00pm
Saturday 8:30am–8:00pm 6:45am–7:00pm
Sunday 10:00am–7:00pm 9:00am–4:00pm
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2015 consumer dealer award

Reviews

(1,518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keith Pierson Toyota from DealerRater.

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Good vehicle purchase experience

Darryl Carter made the purchase of my new vehicle enjoyable. He was friendly, knowledgeable and had my best interest in mind. I would recommend this dealership. Excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had the best experience

Had the best salesmen and finance people help me with my purchase. Loved the way I was treated the whole time and the follow up to make sure I was completely happy was wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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EVADNEY "JACKIE" SAINT-PIERRE

THE ABOVE SALESPERSON WAS VERY PATIENT AND CARING ABOUT WHAT WE WANTED TO DRIVE. SHE TOOK US ON A COUPLE OF TEST DRIVES IN DIFFERENT VEHICLES TO SEE WHICH ONE WAS BEST SUITED FOR OUR NEEDS. WE APPRECIATE HOW SHE HANDLED OUR TRANSACTION AND WOULD RECOMMEND HER EXPERTISE TO ANYONE THAT IS LOOKING TO BUY A VEHICLE AT KEITH PIERSON TOYOTA CAR DEALERSHIP.. WE SAY SHE IS A GREAT ASSET TO THE COMPANY. WE DROVE AWAY IN THE CAR WE WANTED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional experience

My salesman Eric did a great job. He was extremely helpful in making this a superb buying experience. I was pressed for time and he was straightforward and to the point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First time Toyota buyer

Our car buying experience was great and we feel like we got a great deal on a great truck. Mr. Carter was a real pro and had our best interests at heart. I would recommend Darryl to anyone. Great guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service treated me like family

Had a wonderful experience got me in a brand new car hassle-free first time getting the car very professional and the salesman Tyler is great got the job done

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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waste of time

dont waste your time at this dealership! cars are overpriced and the sales guy was arrogant and did not listen to anything we said! will not be back. we would rather drive across town to do business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great service, courteous staff

Jackie was amazing through the whole new car purchase process. She walked me through everything and made me comfortable with choosing the right car for me!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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DARRYL CARTER

I had not been in a new car showroom for many many years. The only thing I really remember is that I hated all the lies, low-balling and nonsense that came out of every salesman I talked to. That was more than 20 years ago. I was quite surprised when we went into Keith Pierson Toyota. Every person I saw said hello to us and treated us like we were very welcome. I was especially pleased to meet Darryl Carter Sr. who found out what we were looking for and answered all our questions about the Toyota Rav4. The main thing I wanted to know was what the bottom line was. When I left that day I was sure within an acceptable figure for which I was prepared to spend. My wife and I have been married for 43 years and had never bought a new car. This was a new experience for us which was make complete by Darryl and will be remembered for a long time. If we ever buy another new car, you can be sure that our first and probably only stop will be to see Darryl at Keith Pearson. I plan for this Toyota to last many years--probably the rest of my life. After All, it does have a lifetime warranty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car buying experience

I'm old enough to have had a number of car buying experiences. This one was the best! Our salesman, Eddy, knew every detail about the car, was professional and sincere. We are pleased with the negotiated price and the classy manner in which the negotiations were handled. The location of the dealership was not close, but we found it worth the inconvenience. Would definitely recommend Keith Pierson Toyota. They strive to earn your business on all levels.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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