Coggin Toyota at the Avenues

4.7
(2,379 reviews)
Visit Coggin Toyota at the Avenues
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–8:00pm
Tuesday 7:00am–7:00pm 9:00am–8:00pm
Wednesday 7:00am–7:00pm 9:00am–8:00pm
Thursday 7:00am–7:00pm 9:00am–8:00pm
Friday 7:00am–7:00pm 9:00am–8:00pm
Saturday 7:00am–5:00pm 9:00am–8:00pm
Sunday Closed 11:00am–6:00pm
New (888) 462-1821 (888) 462-1821
Used (888) 459-6980 (888) 459-6980
Service (888) 463-1037 (888) 463-1037

Reviews

4.7
(2,379 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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4.0

Best service guy everHonest and trustworthy and quick....

Best service guy ever Honest and trustworthy and quick. Very very very very very happy

1.0

Service advisor Danny was condescending, non caring and...

Service advisor Danny was condescending, non caring and made my first time experience with coggin Toyota awful. He has no business being in customer service, won't be back!

5.0

Excellent service and exceeded our expectations. We were...

Excellent service and exceeded our expectations. We were able to make an appointment within 24 hours.

5.0

Service agent was quick, efficient and service was rapid....

Service agent was quick, efficient and service was rapid. What else could I want? Overall great.

5.0

Good service. Ruben and team is the best. What more can I...

Good service. Ruben and team is the best. What more can I say- Ruben and team, EXCELLENT!

5.0

Jim was so easy to work with and helped get the car I...

Jim was so easy to work with and helped get the car I wanted in.

1.0

Coggin Toyota of Jacksonville tried to trick us into...

Coggin Toyota of Jacksonville tried to trick us into buying a vehicle by telling us that our vehicle needed a transmission. We took our car in to be checked out because it was vibrating when you accelerate between 40-50 mph. When they told what they found "it needs a transmission" and showed us how much it would be $6,092 were surprised, concerned and upset. The 1st response we got from Ron the service advisor was to direct us to the sales team to purchase another vehicle. We took our vehicle to a Keith Pearson Toyota and they told us that the problem we were having was covered under warranty due to a recall and there was no charge to fix it. We looked up the recall and it was from 2014. Coggin Toyota never said anything about the recall despite the fact that we've only had our vehicle serviced with them since we purchased it in 2014. Instead they lied and tried trick us into purchasing another vehicle from them. They lost us as customers and we'll never suggest anyone we know or anyone who asks us about getting anything from Coggin Toyota They tried to rip us off.

5.0

clean and updated on what service was really needed....

clean and updated on what service was really needed. Quick and easy to get car after service

5.0

Courteous service assistants. Very good at keeping you...

Courteous service assistants. Very good at keeping you informed on the progress of the service

5.0

Ruben was excellent and had me out in less than an hour...

Ruben was excellent and had me out in less than an hour from the time i checked in