Reviews
Easy experience
Friendly, helpful service. Good selection. Comfortable show room. Convenient location. I have had an Acura for a long time now so I know how superior the service department is.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, Easy, Fast, & Good Service!!
The team at Acura of Columbus was exceptional from my Salesman, (Brittany) to the management. They made sure the entire process was seamless & smooth. I will DEFINITELY be purchasing again!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing Customer Service
The customer service was amazing, we were greeted before we entered the front doors. Everyone went over and beyond to make use feel at home. Brittany, was the salesperson I was working with, she remembered me front the many text messages we share over the pass few weeks. Thou, the car I was initially looking at was sold, Brittany quickly reassess her inventory to find another vehicle that would fit my needs. In the end, that vehicle ended up not being the one for me. But, With the added help of Shawn and Joseph, I purchased a 2019 Acura Tech Package. Every salesperson I came into contact with, took the time to listen to all my concerns and needs. I never felt anxiety or pressure to purchase a vehicle. The process was stress free and painless from beging to the end. Shawn the sales manager went out his way to make sure I was happy with my purchase. He even had my vehicle delivered to my home. Thanks, everyone for such an awesome experience and for making me feel like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Leasing Experience
When I arrived at the dealership for my appointment to discuss turning in my leased Acura and getting a new one, I was greeted by Steve Jones. He made the experience easy and comfortable and could not have been more helpful explaining the lease agreement to me and making sure that I understood all the features and technology on the new car. I left that day with a new lease agreement and new Acura. He has called since to be sure that I was enjoying the car and to offer to answer any questions I might have or to help me in any way he could. Excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were SO easy to do business with!
John & Joe were fantastic. I had recently totaled my previous car and did not have a lot of time to shop around for my new one. They made it so easy to lease my new MDX. No hassle and no runaround.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recall
Was in on a recall for my vehicle . Customer service experience was excellent. Mi had an in edit experience driving the loaner vehicle offered during service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing!!!
The standard of what a dealership should be. Beyond amazing experience, professionalism, and thoroughness. Everyone I encountered during my visit was friendly and extremely helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service!
As usual the service was execeptional and I will continue to give Acura of Columbus my business. I am currently driving my second Acura and will definitely return for the third! Thank you??
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Warranty and recall work
No comment. I prefer not to make any comments other than the service I received was excellent and Sarah Beth was very nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
We had a great experience with no pressure. I definitely recommend to see Joe to find the best fit for your needs. He provided all our options and we drove off in our new RDX!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car