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Acura of Columbus

(364 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed
New (706) 748-7997 (706) 748-7997
Used (706) 641-0084 (706) 641-0084
Service (706) 641-0108 (706) 641-0108

Reviews

(364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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Steve is always personable and thorough in explaining the...

Steve is always personable and thorough in explaining the work that needs to be done and why. He’s always very patient when answering my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding service and totally professional in all...

Outstanding service and totally professional in all regards.Communication on the delivery was super. Car is amazing! Will recommend this dealership to everyone. A ++ in all regards! Harrell Gilbert is the BEST!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lauren was Great! Very professional and...

Lauren was Great! Very professional and courteous. Patience was greatly appreciated. Also, always enjoy working with Steve Jones. Thank you We always enjoy our visits with Acura

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Acura of Columbus was very easy to work with. Joe in...

Acura of Columbus was very easy to work with. Joe in Sales and Chris with the Finance Team were very helpful and punctual. I would recommend Acura of Columbus to anyone looking for a nice vehicle from a great staff with an easy buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service!

Staff is courteous and goes out of their way to make sure they meet your needs. They explain everything and answer all you questions. Overall, the service is exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were very courteous and through and helpful in...

They were very courteous and through and helpful in getting a loan car for the duration of my service. Love that Acura cleans your car and gives a bottle of water when you leave. Didn’t mind coming from an hour away to get services here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Husband says that service was exceptional. I commute to...

Husband says that service was exceptional. I commute to Atlanta and the car drives well for me after servicing. No complaints from us at this time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a pleasure dealing with Steve in service. He is...

Always a pleasure dealing with Steve in service. He is helpful, kind and dependable and I remember he was the same way at another dealership. Also appreciate the waiting well appointed waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It is a pleasure to have my vehicle serviced here

It is always a pleasure to have my vehicle in the service department at Acura. I am always treated with the utmost respect and my vehicle is returned within the timeframe that was promised, if not before.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

very good

I was pleased with all aspects of the service as well as having a loaner for the hours it took for the service...Lauren was very attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.