Coggin Chevrolet at the Avenues

New 888-284-3192 Dealer Website
Used 888-284-0277 Email Dealer
Service 888-284-9035

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Sales 11:00 AM - 8:00 PM
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 11:00 AM - 8:00 PM
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 8:00 PM
Sat 7:00 AM - 8:00 PM
Sun Closed
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Reviews

4.7
Average based on 111 reviews
  • Awesome Car Buying Experience

    I just bought the new Chevy Cruze and was very impressed with the whole experience. Salesman Stephen K and Manager Eric made the whole process FUN...

    Dealer Response

    Thanks for the feedback, Diane K. We strive to provide excellent service to our customers at Coggin Chevrolet at the Avenues. John Hipp, General M...


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    I just bought the new Chevy Cruze and was very impressed with the whole experience. Salesman Stephen K and Manager Eric made the whole process FUN! Stephen went above and beyond being helpful to someone who hadn't bought a car in 12 years. Eric searched in vain to find a car that fit my preferences. I certainly highly recommend this dealership for a great car buying experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thanks for the feedback, Diane K. We strive to provide excellent service to our customers at Coggin Chevrolet at the Avenues. John Hipp, General Manager


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  • Salesman A+, Finance guy F

    Chris Sullivan is the nicest, most laid back car salesman ever encountered. Very good communication. Customer oriented. We appreciated his willing...

    Dealer Response

    Ann, thank you for taking the time to bring your experience to our attention. It is our expectation that every customer has a great experience wit...


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    Chris Sullivan is the nicest, most laid back car salesman ever encountered. Very good communication. Customer oriented. We appreciated his willingness to work with us to get the deal we had in mind. If all car salesmen were like Chris, the occupation would have a significantly higher reputation. The finance guy, however, (didn't even get his name), was extremely unprofessional, pushy, and argumentative. He contradicted himself on numerous occasions when we questioned things on the paperwork that differed from what was agreed during the sale. He didn't want to take no for an answer to his add-ons, repeatedly trying to make us justify our declines. He really took away from an otherwise stress-free experience, reducing the overall buying process rating from five stars to three stars. Coggin would be wise to consider moving him into another position where he doesn't interact with people at all. I will find out his name and update this review (if an option) or else write a subsequent one.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Ann, thank you for taking the time to bring your experience to our attention. It is our expectation that every customer has a great experience with us. I am sorry to hear that is not the case during your interaction with our finance team. I would like to hear more about your situation, if you could please contact me at your earliest convenience. John Hipp, General Manager 904-260-8801


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  • Won't Do That Again

    Things went from being a really good experience to being a pretty bad one. Just one week after purchasing the car I had a flat tire and they told ...

    Dealer Response

    Joseph, it is very disappointing to learn of your experience with us. We strive to operate by high standards of professionalism and any lesser beh...


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    Things went from being a really good experience to being a pretty bad one. Just one week after purchasing the car I had a flat tire and they told me that it came from normal 'wear and tear' and they expected for me to pay for repairs. I didn't expect the dealership to sell me the car with used worn out tires on it. The way they sold me the vehicle was as if it was practically new. Now I have to be concerned about what else is going to break in the near future because of the cars use as a loaner car. You think the dealership would have to courtesy to at least change the oil on the vehicle before they sold it. Doubt they did that either. And that 'Full' tank of gas they kept saying they gave me was actually 3/4 of a tank of gas. Full means FULL. Not almost full. I'm starting to regret the whole thing and wish I had chosen a different dealership. I DEFINITELY wont be recommending this location to any of my family or friends. I just don't feel like this is a dealership I could trust.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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    Dealer Response

    Joseph, it is very disappointing to learn of your experience with us. We strive to operate by high standards of professionalism and any lesser behavior is unacceptable. We apologize for the inconvenience and frustration you may have endured. I assure you that you are a valued customer and we certainly do not want to lose your business. Most importantly, we do not want to lose your respect. I would appreciate the opportunity to speak with you regarding your experience. Please contact me at 904-260-8801, John Hipp, General Manager


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 2011

At Coggin Chevrolet at the Avenues, our mission is to provide and treat our customers with kindness and professionalism in every situation. Without the customer we are not functional. We are here for you!
Customer service is the key to our success and our reputation has been built on insuring that each customer receives the highest levels of service on every visit. From our dealers to our employees, methods and beyond, Coggin Chevy provides some of the best in the business.

"**Not only a name you can trust but service you can count on**"