Reviews
I really had a bad expereince with a sevice agent.
I really had a bad expereince with a sevice agent. He kept pusing me to buy new tires chekcing my finance background without my permission. He took my drive license and got my finanace limit, which I didn't ask for it. It took more than 15 minutes to say 'no.' In addition, at the ned of service, he ripped me off the service price. Originally, it was 249.99, but he charged 279 by adding 'shimes' price which was not replaced and asked for it. He lied and didn't say sorry about his trick. He should trained to serve people with honesty. I don't want to go back to this place.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5562. We hope to hear from you.
Everyone in this dealership was patient and very detailed
Everyone in this dealership was patient and very detailed on explaining the transactions, the cars and review and the contracts. I would definitely recommend Chandler Jason and Peter to anyone that is looking to buy a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sale person Jose Blancarte is really nice.
Sale person Jose Blancarte is really nice. He explained to us about the Sienna 2014 very clearly and details.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Excellent experience, and so professional and friendly.
Excellent experience, and so professional and friendly. My sales associate Ugochukwu Ene was so amazing!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Sales lied about price when it came to buying car.
Sales lied about price when it came to buying car. Sales said they would fix a dent but took me calling them and bugging them before it was fixed. I just received my second key fob when I made appointment it should of taken 45 minutes it took 2 hours.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (714) 627-5562. We would appreciate the chance to turn your experience around.
Muhammad Shahnawaz Professionalism is outstanding.
Muhammad Shahnawaz Professionalism is outstanding. He explained the process very detailed and made sure all my questions were answered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Aurora, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sale representative are ready to help and guide you
Sale representative are ready to help and guide you to what ever is needed by you. Representative was ready with answers to your question.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Victor, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
The service team sent a video of my car's progress during
The service team sent a video of my car's progress during its service. I thought that was a great touch and showed ho which they really care. ThThey had a few cars ahead of mine but still finished mine in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Daniel, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Advisor Mark Anderson, very knowledgeable and
Service Advisor Mark Anderson, very knowledgeable and excellent customer service. Will return for other services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
HI, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Dealer was efficient and clean.
Dealer was efficient and clean. Salespeople were extremely friendly and helpful. Would definitely recommend AutoNation Toyota Buena Park to everyone!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!