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Capital Eurocars

(457 reviews)
2023 consumer dealer award
View 9 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Eurocars from DealerRater.

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Samual Barnes was a great salesman from start to finish.

Samual Barnes was a great salesman from start to finish. He was patient kind and understanding. He was knowledgeable and made me feel comfortable not only through the buying process but on a personal level.

Samual Barnes was a great salesman from start to finish.

Samual Barnes was a great salesman from start to finish. He was patient kind and understanding. He was knowledgeable and made me feel comfortable not only through the buying process but on a personal level.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Joe Trozzo was a lift saver.

Joe Trozzo was a lift saver. My tire got hit by a tire from a big truck. He was very patient with me. Got my tire and had it put on very quickly.

Joe Trozzo was a lift saver.

Joe Trozzo was a lift saver. My tire got hit by a tire from a big truck. He was very patient with me. Got my tire and had it put on very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Kathy, Thank you for your feedback. We are very glad to hear that even with your tire issue, we were able to provide you with exceptional service at a low cost! Joe will be excited to hear your very kind words, thank you. Please contact us should you have any other concerns. We look forward to working with you again when your Insert Vehicle Model is ready for its next service.

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Great!

Great!!!! Miss Jessica Wade was very professional, understanding, patient and knowlegdeable. Mr. Thomas brought us togather and I am greatful for that. There were otbers that greeted me with professionalism understanding and kindness . Hats off for mr. Thomas. I would not have made the purchase had not he interceeded.

Great!

Great!!!! Miss Jessica Wade was very professional, understanding, patient and knowlegdeable. Mr. Thomas brought us togather and I am greatful for that. There were otbers that greeted me with professionalism understanding and kindness . Hats off for mr. Thomas. I would not have made the purchase had not he interceeded.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Janie, Thank you for your time and your review. We are pleased to hear that Jessica was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your vehicle is ready for its first service. Safe travels and Happy holiday's!

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Service explained and questions answered.

Service explained and questions answered. Parke Stafford let me know how long service would be while I waited. Car returned in great working condition.

Service explained and questions answered.

Service explained and questions answered. Parke Stafford let me know how long service would be while I waited. Car returned in great working condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Tom, We are grateful for you leaving Parke this exceptional review! We are pleased to know that he explained everything to you, answered your questions and let you know how long the service would be. We hope to serve you again in the future.

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I had a fantastic experience with Parke Stafford at

I had a fantastic experience with Parke Stafford at Capital Eurocars during my recent car service. He was polite and professional, taking the time to address all my concerns. His dedication to providing excellent customer service made my visit enjoyable. Highly recommend Parke for anyone in need of car service!

I had a fantastic experience with Parke Stafford at

I had a fantastic experience with Parke Stafford at Capital Eurocars during my recent car service. He was polite and professional, taking the time to address all my concerns. His dedication to providing excellent customer service made my visit enjoyable. Highly recommend Parke for anyone in need of car service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Charlotte, Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! Parke will be thrilled to hear that you mentioned him in your stellar review! In the meantime, please let us know if there is anything we can do for you.

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“ Highly Recommend!

“ Highly Recommend! ” Alex Boucher he’s the man. Was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him. Purchased vehicles 2 times in less than 2 years. 2020 GLb 250 and 2024 GLE 350 AMG line with night package just like what I want it. My sister got her 2020 GLS 450 four years ago here at the best dealership in town as well.

“ Highly Recommend!

“ Highly Recommend! ” Alex Boucher he’s the man. Was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him. Purchased vehicles 2 times in less than 2 years. 2020 GLb 250 and 2024 GLE 350 AMG line with night package just like what I want it. My sister got her 2020 GLS 450 four years ago here at the best dealership in town as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Eko, Congratulation's on the purchase of your second car (2024 GLE 350 AMG) and welcome back! We are honored you chose our dealership for this experience. Alex will be thrilled to hear how happy you were with the sales process. Enjoy showing off your new car(s). Safe travels and warm wishes!

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William Gilkes got me in and out in a timely manner for

William Gilkes got me in and out in a timely manner for my service A.

William Gilkes got me in and out in a timely manner for

William Gilkes got me in and out in a timely manner for my service A.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Wayne, Thank you for your wonderful review! We are so glad that William provided you with a quick and efficient experience. it is our pleasure to assist you in any way possible. Safe travels!

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Parke Stafford was ready when I arrived for service and

Parke Stafford was ready when I arrived for service and had a loaner car there to keep me on time for the day. The service was complete on time and my car ready when I returned to Capital Euro Car. This is my 3rd SL…. Capital Euro. ar has serviced them all! Great Dealership!

Parke Stafford was ready when I arrived for service and

Parke Stafford was ready when I arrived for service and had a loaner car there to keep me on time for the day. The service was complete on time and my car ready when I returned to Capital Euro Car. This is my 3rd SL…. Capital Euro. ar has serviced them all! Great Dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mac, Thank you for leaving Parke this fantastic review! We are happy to know that he was ready when you arrived and your vehicle was completed on time. Please do not hesitate to let us know how we may be of further service to you.

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I had a check engine light on my instrument panel, as

I had a check engine light on my instrument panel, as well as needed a Service A appointment. Parke Stafford took excellent care of me while I waited. During the initial inspection, my tires we needing to be replaced. I authorized the replacement. The check engine light was taken care of with a software update and everything else was performed with top satisfaction. Parke and the service team did an outstanding job. Of particular note was the updates along with a video of the service tech pointing out the tire wear. This was excellent service especially since the I was assisting my granddaughter with service on her vehicle. The level of communication was horrible. So an extra Kudos to Parke and the entire service team.

I had a check engine light on my instrument panel, as

I had a check engine light on my instrument panel, as well as needed a Service A appointment. Parke Stafford took excellent care of me while I waited. During the initial inspection, my tires we needing to be replaced. I authorized the replacement. The check engine light was taken care of with a software update and everything else was performed with top satisfaction. Parke and the service team did an outstanding job. Of particular note was the updates along with a video of the service tech pointing out the tire wear. This was excellent service especially since the I was assisting my granddaughter with service on her vehicle. The level of communication was horrible. So an extra Kudos to Parke and the entire service team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carlos, We are grateful for you leaving Parke this extraordinary review! We are pleased to know that he performed with top satisfaction. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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Very much satisfied with my salesman.

Very much satisfied with my salesman. He answered all of my questions concerning the car.

Very much satisfied with my salesman.

Very much satisfied with my salesman. He answered all of my questions concerning the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Danny, Providing stellar service is so important to us here at Capital Eurocars and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that he answered all of your questions. Congratulations on your new vehicle- behalf of the entire team!

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