Dale Earnhardt Jr. Chevrolet

Reviews

4.0 out of 5 4.0
155 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 22, 2018

    Great customer service, repaired like new. Would recommend

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Lynda Gaddy Watson, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel fre...e to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    September 14, 2018

    I’ve bought dozens of cars and trucks over my 75 years and never have I enjoyed a dealership more than this one. All the staff were extremely professional,... helpful and friendly, I especially want to thank Greg, Peter and Mike. I literality bought my truck over the phone without even looking at it. Thats how much confidence I had in this dealership and staff. When I finally got to see my truck I was extremely happy to see how they described it perfectly and was exactly what I was looking for.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bud Morse, thank you so much for the positive review!

  • February 17, 2018

    Barbie Jordan was the best person that I have dealt with in all my years of purchasing vehicles. (55years of buying) Barbie, besides her being super knowledgeable,... she will always treat you fairly and honestly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    David Barth, thank you for your kind words and this wonderful review!

  • 1.0 out of 5
    September 3, 2018

    This car dealer is a liar They say they will sell you a car on the phone you make appointment to come in to make a deal and if you are not dressed like... you have a million dollars in your pocket they will treat you like xxxx and tell you they ant got time to deal with you They said my 2017 Dodge Ram is not worth but 9000.00 Tony B and the Credit manager is the biggest liar at the Dealer ships on Tennessee streets when you have good enough credit you can pay any thing on the lot and all ready been approved by the bank and these to xxxxxxx tell me they have not got time to deal with me this is no way to do business or treated people I will never buy anything from Dale Earnhardt on Tennessee street and I will tell everybody I know how sorry this car lot on Tennessee street is so if people want to be treated like xxxx this is the Deal ship to go to

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Mike, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call me Jas...on at 576-4000.

  • 1.0 out of 5
    July 18, 2018

    Sold my son an suv,2 weeks later they tell him there is a problem.he calls dealership and they said person to talk to is out on personal business,next... day they call at 3pm and they threaten to have him arrested if car is not returned that day.has to be at work by 5 pm but is gonna miss time due to dealership stating it can't wait till next day.how do U sell a young man a car let him keep it for 2 weeks then threaten him with being arrested.Dale Earnhardt Jr Chevrolet is a joke and I will never buy r recommend anyone buy from this dealership

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bad Deal, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

  • 3.0 out of 5
    June 18, 2018

    Initially purchasing my vehicle was great and a success but a few months later when I got my first oil change I left with my car over heating. Came back... they fixed it but it did it again about a month later. Took it back to get diagnostic they said everything was fine but that's not the end of it. Shortly after that my a.c started blowing out hot air and at this point my limited warranty was expired and claim they couldn't check it to see why unless paying for it on top of repairs ABSURD! So I went to sales trying to see how to go about getting another car and they told me i have to wait til 10months before doing so which I think it should be longer than 30-60days to see whether a car is almost pretty much a lemon. So I'M STUCK! Then I went to a shop elsewhere and they showed me that my compressor was damaged and thats the cause for my a.c issue but I've never been in an accident since I had this car and the car havent had any with previous owner according to car fax and makes me believe Dale Chevy mechanics must have damaged it when I took it in for overheating. Now it's been 7months since the purchase of this vehicle and my check engine light is on indicating that the engine/coolant flow is low performance. So at this point I'm fed up and its not even a yr yet with all these problems. I would recommend NOT to do business with them especially service.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks again for taking the time to leave us this information about your recent visit. Take care!

  • 5.0 out of 5
    May 7, 2018

    Great job everything was good I will definitely be back for any services that I need for my vehicle

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Lakeechia Michelle Dupree, it's experiences like yours that really keep us motivated!

  • 5.0 out of 5
    April 10, 2018

    Aaron was awesome he talked to my finance' via phone from Louisiana and they made all the arrangements. i didin't have to do anything but sign the paperwork.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Christine D Austin, we're glad to hear you enjoyed your visit.

  • 3.0 out of 5
    April 9, 2018

    Went in just for and oil change,my windshield washer were working fine before my visit few days later need to wash the windshield want spray washer fluids.call... service they want me to bring the car in and start talking about 200.00 for the pump plus labor I got fired up because no one ever been under the hood of my car,I do know how to change oil myself think I'm taking the HIGH ROAD out.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are disappointed to hear that you did not have a more positive experience with us at Dale Earnhardt, Jr. Chevrolet.

  • 5.0 out of 5
    April 5, 2018

    Always a great atmosphere... Mark was and always pleasant... Enjoyed it.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, thanks for your kind comments about Mark. We're glad to hear you had a great experience!

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