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Dale Earnhardt Jr. Chevrolet

(722 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (877) 459-3816 (877) 459-3816
Used (877) 460-0196 (877) 460-0196
Service (877) 460-3440 (877) 460-3440

Reviews

(722 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dale Earnhardt Jr. Chevrolet from DealerRater.

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Good experience

Great friendly environment worked hard to close the deal. Working with Terry Kelly and the closing with Andrew griffee was a overall good experience. THANKS!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bill, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dale Earnhardt Jr. Chevrolet!

Not Pushy

Experienced friendly staff that works together as an effective team. They were attentive to my wants and my needs. I felt like I was genuinely in charge of my purchase. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Leigh, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

They lie to the customers just to make a sale once you

They lie to the customers just to make a sale once you drive off the lot you're on your on. They will give you their numbers but won't pick up your call or respond back to a text.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Earlchambers55, Thanks for bringing this matter to our attention. Someone will reach out to you about this matter.

The experience was great.

The experience was great. Terry Kelley went above and beyond. Thank you for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your recent visit details with us. We strive for 100% customer satisfaction and appreciate the feedback. Thanks and if we can be of any assistance in the future don't hesitate to reach out. Take care!

Purchased 2 trucks from Dale Jr.

Purchased 2 trucks from Dale Jr. Chevy over the last year and enjoy the experience each time. I work with Terry Kelly (TK) each time and we get the deal done! Great customer service each and every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Aroeder, we strive for 100% customer satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt Jr. Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dale Earnhardt chevy

Great experience. Looking forward to working with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Walter, thank you again for letting our team know how we did! We look forward to helping again in the future.

Great Experience with Shannon

Shannon was great to work with. Very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Tianna, We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Chevrolet

Really nice dealership.

Really nice dealership.. good and fast customer service. They care about your experience and want you to be happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Mcjsaintelmy, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

This Team Rocks!

I went into this dealership not knowing the quality of service or the Dale Earnhardt point of difference. For the longest time my past experiences with dealerships and cars was pretty standard. This was a first for me. I was in the market for a Jeep Wrangler used. My biggest fear was finding something I could afford and that was quality. After discovering the level of inspection all the vehicles go through here I was confident in my purchase. The friendly, knowledgeable and attentive sales people made this experience!!! I love my new Jeep and I will always buy Earnhardt!!! Thanks To Terry, and Elaine!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

I was here with Bernadette last week to look at my

I was here with Bernadette last week to look at my options for purchasing a car soon. Even though, I did not drive off with a vehicle, she will be the one making the sale happen with me next time. She was very understanding of my situation and a very nice lady!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Jordan, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!