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Dale Earnhardt Jr. Chevrolet

(715 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (877) 459-3816 (877) 459-3816
Used (877) 460-0196 (877) 460-0196
Service (877) 460-3440 (877) 460-3440

Reviews

(715 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dale Earnhardt Jr. Chevrolet from DealerRater.

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Best Car Buying Experience ever!

From the time I walked in the door, Steve Tucker was extremely friendly and helpful. I love that fact that he was not pushy or intimidating. I felt that he genuinely wanted to help me buy/get a new car. And although I ended up with a used car, I felt so overjoyed about the selection and the process. I literally cried in Steve's office when he delivered the news. I got just want I needed and a good bit of what I wanted. Praise God for Steve Tucker and I have been spreading the word about his excellent customer service. Everyone I encounter seemed genuine in their excitement for a new customer and proud of Steve's sale. The vibe in the Sales office was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Paint Touch Up

I gave it a four because the paint didn't match it just needed the doors done that had be dinged. All other repairs have been excellent & terry Blanchard was great too in you service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Service

I really enjoyed working with Marion. She was very helpful, friendly, and personable. They helped me stay within budget and I ended up getting a car better than what I was expecting. I would recommend this dealership to anyone who is looking for a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

THE BEST

I did not think it was possible for me to get a new, but Mr. Baker really made me feel confident that getting a new car was not impossible. He put in work and I love my ride:) Great customer service and attitude...I would recommend this dealership to others. Terrell you "rock"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Excellent Service

Marion Lee provided outstanding service to our family today. She was highly professional, kind, and went above and beyond to make sure we left with a vehicle of our choice. We will definitely be recommending Dale Earnhardt Jr Chevrolet and Marion to everyone we know looking for a quality vehicle. God bless you all!! You helped a family in need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best Salesman & Financa Manager

This was the Best car buying experience I have ever had. These two guys knew their stuff.Iwas very very impressed and would recommend them to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dale Earnhardt jr.

We had an overall wonderful experience. This is our second time buying a Brand New vehicle from this dealer.We will come back here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best All-Around Experience!

My husband and I came to Dale Earnhardt Jr. Chevrolet with our eyes set on the new 2014 Equinox and that was all made possible with the help of Nick Marshman! Nick went above and beyond to make sure we received everything we wanted and needed in a vehicle. His friendliness and quality of work made the whole experience one we will never forget. We highly recommend Nick and the whole team at Dale Earnhardt Jr. Chevrolet!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Allen Swindle is a wonderful individual who cares deeply...

Allen Swindle is a wonderful individual who cares deeply about his customers. He is very patient and indeed trustworthy I feel great about my experience and our family(James's) truly appreciate Him. If someone needs to talk to some who cares about what you are Looking for in a vehicle as well as your budget, Allen is the one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Hello Sincerely, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Patrick was extremely helpful and kind. He was very...

Patrick was extremely helpful and kind. He was very considerate, keeping in contact with me through the phone and email and sending me a list of cars he went out of his way to gather information on so I would have a better idea of what was in stock. I appreciate the time and effort he gave toward finding cars that suited me and I was impressed with how much the dealership had to offer. I did not buy due to financial constraints, but I will be back in the near future and hopefully have Patrick help me again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Sherry333, we are so happy to read such a great review about Dale Earnhardt, Jr. Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.