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Dale Earnhardt Jr. Chevrolet

(715 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (877) 459-3816 (877) 459-3816
Used (877) 460-0196 (877) 460-0196
Service (877) 460-3440 (877) 460-3440

Reviews

(715 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dale Earnhardt Jr. Chevrolet from DealerRater.

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He is a great guy and i think this is the best experience

He is a great guy and i think this is the best experience buying a car we have had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brayden, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt Jr. Chevrolet. We're looking forward to your next visit with us!

Terry is a very down to earth individual.

Terry is a very down to earth individual. He gave me a great deal and really helped me out on this purchase. I would recommend him to anyone. Thanks Terry for the extremely pleasant vehicle purchase experience. This is an amazing place to do business with. Thanks Terry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jason, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dale Earnhardt Jr. Chevrolet!

I had bought a Jeep Wrangler four months back and had saw

I had bought a Jeep Wrangler four months back and had saw one that was perfect for me. I went back to see if it was possible and with the help of Cole Beatty and Jack I was able to get approved and driving the same day! I appreciate everything the guys have done for me. Each interaction is full of care and you can tell they'll take care of you at Dale Earnhardt Jr Chevy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bean, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Thank you for the awesome service Jake was super fast and

Thank you for the awesome service Jake was super fast and got it done see him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi George, thank you so much for your positive comments about Dale Earnhardt Jr. Chevrolet! Thank you so much again for your feedback! We hope you have a great day!

Wingfield

Nice and friendly staff. Let?s you know the progress and repairs in a timely manner. Highly recommend this repair facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Christina, thank you for taking the time to leave a review for us at Dale Earnhardt Jr. Chevrolet. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

I Love This Place!

I always love coming to get my car taken care of. The friendliness and customer service is top notch. Makes me feel special! ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Genleah, thank you for taking the time to leave a review for us at Dale Earnhardt Jr. Chevrolet. We're happy we could meet your expectations!

Drove 2 hrs to find a new truck when we got there our

Drove 2 hrs to find a new truck when we got there our salesman scot listened to what we wanted and got us the truck we came to look at. Very happy with the deal he got us. Thanks scot bartlebaugh and crew

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Steve, thank you for taking the time to leave a review for us at Dale Earnhardt Jr. Chevrolet. We're happy we could meet your expectations! If there's anything further we can do for you, we are happy to help!

Brienna was a great service advisor.

Brienna was a great service advisor. Very nice and professional. It was my fastest service at Dale Earnhardt Jr. to date which was a bonus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cbnorvell, we strive for 100% customer satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt Jr. Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

horrible service.

horrible service. I got a transmission flush and when I got my car back the transmission was slipping. I took my car back to the dealer so they could take a second look at it. I was told my pump failed and I need a new transmission and it would cost a total of 10,000. I went to another shop and they checked my transmission and they stated my transmission fluid level was not filled properly, so they put the proper amount of fluid in and did a trans flush and I had no issues with the transmission. I went back to Dale Earnhardt and spoke with Shane Woodyard and stated I almost purchased a new transmission and would have spent 10,000 he said nothing at all. I stated I brought my car for a second inspection, and they stated I needed a new one he stated if they didn't check it shame on them. I told him I wanted the money for the services the second dealer completed, and he was only willing to pay for the amount for the trans fluid and stated the second car shop didn't have to do a flush and fill and that's bad customer service. I told him if your tech would have done it right the first time or checked it properly the second time I wouldn't be asking for refund. In the end of all the back and forth I got my refund but that poor service. More should have been done for my inconvenience. I almost spent 10,000 for a service that was done wrong once then checked again. When Shane took all my paperwork and spoke with the receptionist, he gave my paperwork back I wanted to confirm the refund amount and he pointed at the paperwork that was unprofessional I did nothing wrong and he act like the refund was coming out of his pocket. His technicians screwed up not me. I will never return there again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Riley, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (850) 270-1463 so we can work towards a resolution. We look forward to hearing from you.

Cole was a great salesman!

Cole was a great salesman! He made everything simple. Go see him at Dale Earnhardt Jr. Chevrolet! He will take great care of your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Billy, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!