Ocean Mazda

4.7
(1,391 reviews)
Visit Ocean Mazda
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 3:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 7:30am–3:00pm
Sunday 11:00am–7:00pm Closed

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New (786) 431-0247 (786) 431-0247
Used (786) 472-2486 (786) 472-2486
Service (855) 354-9870 (855) 354-9870

Inventory

See all 347 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2014.
COME DISCOVER THE OCEAN AUTOMOTIVE GROUP EXPERIENCE AT OCEAN MAZDA: CONFIDENCE, COURAGE, CONNECTION- You are in good hands from the moment you arrive. We believe your car buying experience should be one-size-fits-YOU. We are a family-owned business who is continuously changing the way you do business with your local dealer. Flexibility- start the process on-line, come in and drive home the car you want! Transparency- You will have ownership of the process. It's your car- it's your experience.
COME DISCOVER THE OCEAN AUTOMOTIVE GROUP EXPERIENCE

Service center

Phone number (855) 354-9870

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

View all 59 employees View less employees

Reviews

4.7
(1,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ocean Mazda from DealerRater.

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5.0

I called for a car that I was interested in on the phone

I called for a car that I was interested in on the phone at 3:30. I was at the dealership at 4:30. I took the car for a test drive and I decided to purchase it. By 6:30 I was on my way home with a completed transaction. I am very happy with service.

5.0

I called for a car that I was interested in on the phone

I called for a car that I was interested in on the phone at 3:30. I was at the dealership at 4:30. I took the car for a test drive and I decided to purchase it. By 6:30 I was on my way home with a completed transaction. I am very happy with service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Vlad. We're glad to know that you had a seamless car-buying experience at Ocean Mazda because our team works hard to make sure our customers have a friendly experience when they visit our dealership. We're thrilled that Manny was able to assist you along the way and get back on the road home in time for dinner. We appreciate it when our customers take the time to support us online with their ⭐⭐⭐⭐⭐ rating and insightful feedback. We're always here whenever you need us, and drive safely!!

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5.0

I specifically want to thank Manny Patino for his

I specifically want to thank Manny Patino for his excellent service! He was great! I would recommend him to anyone.

5.0

I specifically want to thank Manny Patino for his

I specifically want to thank Manny Patino for his excellent service! He was great! I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey, Vlad. Thanks for taking a moment to highlight your experience with Manny. It was nice of you to take the time to share your recommendation so other people thinking of getting a new car at Ocean Mazda have someone they can ask for when they come to our dealership. Enjoy your new vehicle and we're here whenever you need us!!

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5.0

We had a great experience buying a Certified Pre-Owned

We had a great experience buying a Certified Pre-Owned vehicle at Ocean Mazda. Courtesy, patience and support from the staff, especially Manny, have been great. After a thorough test drive we had all our questions answered, giving us the right peace of mind for such an important decision. Recommended!

5.0

We had a great experience buying a Certified Pre-Owned

We had a great experience buying a Certified Pre-Owned vehicle at Ocean Mazda. Courtesy, patience and support from the staff, especially Manny, have been great. After a thorough test drive we had all our questions answered, giving us the right peace of mind for such an important decision. Recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Good morning, Ni.saporito. We're thrilled you had a great experience buying a certified pre-owned vehicle at Ocean Mazda and thanks for choosing to shop at our dealership. We're glad to learn that Manny was courteous, patient and our team provided great customer service because we know that peace-of-mind is important when making an important decision like buying a car. Thanks for taking a moment of your time to support us online with your five-star rating and excellent feedback. We're always here whenever you need us. Enjoy your new vehicle and remember, drive safe!!

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5.0

Excellent service and customer service.

Excellent service and customer service. Would recommend to family and friends. Great buying experience. Easy process.

5.0

Excellent service and customer service.

Excellent service and customer service. Would recommend to family and friends. Great buying experience. Easy process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for that wonderful feedback and five-star rating. We're thrilled that you had such a great car-buying experience that you'd recommend our dealership to family and friends. We're fortunate to have customers like you who take a moment of their time to support us online so other people searching for a reliable Mazda dealership can learn more about us. We're always here whenever you need us. Drive safe!!

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5.0

My husband and I bought a car at Ocean Mazda!

My husband and I bought a car at Ocean Mazda! Manny was with us throughout the whole process. He was very knowledgeable on Mazda products and the buying process. He was kind and helpful the whole time! He was very willing to help and answer our questions and help us explore our options. His demeanor was also very pleasant and it made the entire experience very good!! Yanet in the finance department was also very knowledgeable, kind and helpful. Juan with insurance was also excellent! We had an excellent car buying experience and we are grateful for that! I trust the people who work at Ocean Mazda, as I have always had an excellent experience! Thank you Ocean Mazda team!!!!

5.0

My husband and I bought a car at Ocean Mazda!

My husband and I bought a car at Ocean Mazda! Manny was with us throughout the whole process. He was very knowledgeable on Mazda products and the buying process. He was kind and helpful the whole time! He was very willing to help and answer our questions and help us explore our options. His demeanor was also very pleasant and it made the entire experience very good!! Yanet in the finance department was also very knowledgeable, kind and helpful. Juan with insurance was also excellent! We had an excellent car buying experience and we are grateful for that! I trust the people who work at Ocean Mazda, as I have always had an excellent experience! Thank you Ocean Mazda team!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words Marimh13! It's great to hear that your car purchasing experience was exceptional. We're thrilled that Manny, Yanet and Juan were able to make the process a positive one. It is our mission to ensure that all of our customers have an enjoyable experience when visiting us. We hope you and your husband enjoy driving in your new Mazda. If there is anything else we can do to ensure you get the most out of it please let us know. Thank you again for taking the time to share your feedback - it is truly appreciated. Drive safe!!

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5.0

Very quick and easy process to buy a car.

Very quick and easy process to buy a car. Did most of it over the phone and just came in to test the car and sign the paper work. Total time i would say was less than 2 hours from start to finish. No pressure for additional addons. I told them the car I wanted and the only add on I needed was gap. And that's what they gave me. Didn't have to sit down and go through a menu of addons with the finance manager. Thank you Manny and Yanet for a quick and easy buying experience!

5.0

Very quick and easy process to buy a car.

Very quick and easy process to buy a car. Did most of it over the phone and just came in to test the car and sign the paper work. Total time i would say was less than 2 hours from start to finish. No pressure for additional addons. I told them the car I wanted and the only add on I needed was gap. And that's what they gave me. Didn't have to sit down and go through a menu of addons with the finance manager. Thank you Manny and Yanet for a quick and easy buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you were able to find the car you wanted, and excited that our process could make it easy, straightforward, and stress-free. We're really glad you had a great experience with Manny and Yanet. Your feedback helps inform us which customer service approaches work best and how we can continue to provide the best possible buying experience for our customers. It's wonderful getting to share stories like yours. Again, thank you for leaving your kind review - we look forward to assisting you with any other automotive needs in the future. Drive safe!!

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5.0

Great experience quick and easy Manny Patiño was

Great experience quick and easy Manny Patiño was excellent super helpful, patient and very transparent which is unheard in the car business. Highly recommend him!!! Thank you again

5.0

Great experience quick and easy Manny Patiño was

Great experience quick and easy Manny Patiño was excellent super helpful, patient and very transparent which is unheard in the car business. Highly recommend him!!! Thank you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful feedback. We're thrilled you had an excellent interaction with Manny because we work hard to make sure our customers have a smooth car-buying experience, so we're thrilled to read what you wrote - and Manny will be too! We're fortunate to have customers like you who take a moment to let other people know about our Mazda dealership in Doral. Drive safely, and we're always here whenever you need us.

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4.0

I did not intend to buy a vehicle when I walked in to

I did not intend to buy a vehicle when I walked in to Ocean Mazda. I was just beginning to explore potential new vehicles. I can 100% say that I walked out with a new vehicle because of Carlos Diaz. Amazing customer service. Extremely knowledgeable about every car we looked at. And most importantly to me, he was not at all a pushy salesman. From beginning to end I felt that he was listening to us and trying to meet our needs. And as a result we landed on the perfect car for me and I decided to buy it on the spot. I wish all salespeople were like this. I also appreciate the general atmosphere of Ocean Mazda as it has a very professional and luxury vibe.

4.0

I did not intend to buy a vehicle when I walked in to

I did not intend to buy a vehicle when I walked in to Ocean Mazda. I was just beginning to explore potential new vehicles. I can 100% say that I walked out with a new vehicle because of Carlos Diaz. Amazing customer service. Extremely knowledgeable about every car we looked at. And most importantly to me, he was not at all a pushy salesman. From beginning to end I felt that he was listening to us and trying to meet our needs. And as a result we landed on the perfect car for me and I decided to buy it on the spot. I wish all salespeople were like this. I also appreciate the general atmosphere of Ocean Mazda as it has a very professional and luxury vibe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Much appreciated, Vtb715. We're thrilled that you found the right Mazda for you! It's nice that you took a moment of your time to acknowledge Carlos like you did because it'll help other people reading your comments to learn more about what to expect if they come to speak with Carlos too. Thanks for the four-star rating of our Mazda dealership, and we're always here whenever you need us. Drive safe!!

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1.0

i had great service when i purchased my car.

i had great service when i purchased my car. Sadly that same day the cr started having issues. i have taken it back to the dealer and they said nothing was wrong. a couple weeks later the car started having issues again. i am no sue why thy would sell me a car that has bad transmission issues. the car jolts alot. it is certified pre owned. incredibly mad they would sell the car with such issues.

1.0

i had great service when i purchased my car.

i had great service when i purchased my car. Sadly that same day the cr started having issues. i have taken it back to the dealer and they said nothing was wrong. a couple weeks later the car started having issues again. i am no sue why thy would sell me a car that has bad transmission issues. the car jolts alot. it is certified pre owned. incredibly mad they would sell the car with such issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Nesyah. Thanks for your review and for bringing this to our attention. I'm sorry that your recent experience did not meet your expectations and welcome the opportunity to do whatever I can to facilitate the resolution of the concerns you included in your review. Please contact me either by phone or email at your convenience. I look forward to speaking with you. Peter Maytin General Sales Manager (786) 245-7429 pmaytin@oceanautomotivegroup.com

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3.0

Manny Patino deserves a lot of praise for being

Manny Patino deserves a lot of praise for being unbelievably helpful and attentive to all our needs and concerns. We were very nervous about buying a car without seeing it but Manny was transparent from the get go. He facetimed us so we got to visualize our purchase, he was ALWAYS available and even arranged for our car to be transported on a 5 hour trip to our home!!!!!! We love our car< so thanks so so much Manny for making the whole experience worthwhile. You have found your calling!

3.0

Manny Patino deserves a lot of praise for being

Manny Patino deserves a lot of praise for being unbelievably helpful and attentive to all our needs and concerns. We were very nervous about buying a car without seeing it but Manny was transparent from the get go. He facetimed us so we got to visualize our purchase, he was ALWAYS available and even arranged for our car to be transported on a 5 hour trip to our home!!!!!! We love our car< so thanks so so much Manny for making the whole experience worthwhile. You have found your calling!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Much appreciated, Chris. Thanks for the feedback about your experience at our Mazda dealership. It seems like Manny worked hard to get you the car you wanted, and he'll be happy to read what you wrote in your acknowledgment. We're always here whenever you need us. Drive safe!!

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