Reviews
My husband and I bought a car at Ocean Mazda!
My husband and I bought a car at Ocean Mazda! Manny was with us throughout the whole process. He was very knowledgeable on Mazda products and the buying process. He was kind and helpful the whole time! He was very willing to help and answer our questions and help us explore our options. His demeanor was also very pleasant and it made the entire experience very good!! Yanet in the finance department was also very knowledgeable, kind and helpful. Juan with insurance was also excellent! We had an excellent car buying experience and we are grateful for that! I trust the people who work at Ocean Mazda, as I have always had an excellent experience! Thank you Ocean Mazda team!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words Marimh13! It's great to hear that your car purchasing experience was exceptional. We're thrilled that Manny, Yanet and Juan were able to make the process a positive one. It is our mission to ensure that all of our customers have an enjoyable experience when visiting us. We hope you and your husband enjoy driving in your new Mazda. If there is anything else we can do to ensure you get the most out of it please let us know. Thank you again for taking the time to share your feedback - it is truly appreciated. Drive safe!!
Very quick and easy process to buy a car.
Very quick and easy process to buy a car. Did most of it over the phone and just came in to test the car and sign the paper work. Total time i would say was less than 2 hours from start to finish. No pressure for additional addons. I told them the car I wanted and the only add on I needed was gap. And that's what they gave me. Didn't have to sit down and go through a menu of addons with the finance manager. Thank you Manny and Yanet for a quick and easy buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you were able to find the car you wanted, and excited that our process could make it easy, straightforward, and stress-free. We're really glad you had a great experience with Manny and Yanet. Your feedback helps inform us which customer service approaches work best and how we can continue to provide the best possible buying experience for our customers. It's wonderful getting to share stories like yours. Again, thank you for leaving your kind review - we look forward to assisting you with any other automotive needs in the future. Drive safe!!
Great experience quick and easy Manny Patiño was
Great experience quick and easy Manny Patiño was excellent super helpful, patient and very transparent which is unheard in the car business. Highly recommend him!!! Thank you again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful feedback. We're thrilled you had an excellent interaction with Manny because we work hard to make sure our customers have a smooth car-buying experience, so we're thrilled to read what you wrote - and Manny will be too! We're fortunate to have customers like you who take a moment to let other people know about our Mazda dealership in Doral. Drive safely, and we're always here whenever you need us.
I did not intend to buy a vehicle when I walked in to
I did not intend to buy a vehicle when I walked in to Ocean Mazda. I was just beginning to explore potential new vehicles. I can 100% say that I walked out with a new vehicle because of Carlos Diaz. Amazing customer service. Extremely knowledgeable about every car we looked at. And most importantly to me, he was not at all a pushy salesman. From beginning to end I felt that he was listening to us and trying to meet our needs. And as a result we landed on the perfect car for me and I decided to buy it on the spot. I wish all salespeople were like this. I also appreciate the general atmosphere of Ocean Mazda as it has a very professional and luxury vibe.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Much appreciated, Vtb715. We're thrilled that you found the right Mazda for you! It's nice that you took a moment of your time to acknowledge Carlos like you did because it'll help other people reading your comments to learn more about what to expect if they come to speak with Carlos too. Thanks for the four-star rating of our Mazda dealership, and we're always here whenever you need us. Drive safe!!
i had great service when i purchased my car.
i had great service when i purchased my car. Sadly that same day the cr started having issues. i have taken it back to the dealer and they said nothing was wrong. a couple weeks later the car started having issues again. i am no sue why thy would sell me a car that has bad transmission issues. the car jolts alot. it is certified pre owned. incredibly mad they would sell the car with such issues.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Nesyah. Thanks for your review and for bringing this to our attention. I'm sorry that your recent experience did not meet your expectations and welcome the opportunity to do whatever I can to facilitate the resolution of the concerns you included in your review. Please contact me either by phone or email at your convenience. I look forward to speaking with you. Peter Maytin General Sales Manager (786) 245-7429 pmaytin@oceanautomotivegroup.com
Manny Patino deserves a lot of praise for being
Manny Patino deserves a lot of praise for being unbelievably helpful and attentive to all our needs and concerns. We were very nervous about buying a car without seeing it but Manny was transparent from the get go. He facetimed us so we got to visualize our purchase, he was ALWAYS available and even arranged for our car to be transported on a 5 hour trip to our home!!!!!! We love our car< so thanks so so much Manny for making the whole experience worthwhile. You have found your calling!
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Much appreciated, Chris. Thanks for the feedback about your experience at our Mazda dealership. It seems like Manny worked hard to get you the car you wanted, and he'll be happy to read what you wrote in your acknowledgment. We're always here whenever you need us. Drive safe!!
He is an excellent seller, respectful, very professional
He is an excellent seller, respectful, very professional and knows how to connect with the buyer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was very kind of you to take a moment and highlight your experience with our sales team! We work hard to set the right expectations of professionalism, respect for our customers so it's nice to be acknowledged as you did. We're always here whenever you need us and enjoy your Mazda. Drive safe!!
Manny has been very professional and courteous from the
Manny has been very professional and courteous from the start to making a deal. He ensured all the questions were answered on time and anticipated what matters based on your preference. I never felt discriminated and outcasted even though this is my first car. I would recommend Mazda Doral for its professionalism and care for their customers. Kudos!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful five-star review, Antonio! We're so pleased to hear that Manny was able to make your car buying experience with us a positive one. We always strive to ensure each customer feels welcome and respected, so thank you for letting us know we achieved that during your visit. It's reviews like yours that help us better serve our customers and maintain a high level of service, so thank you again for taking the time to write about your experience - and enjoy your new Mazda. Drive safely!!
Years ago, I ran a very large (and honest) small town
Years ago, I ran a very large (and honest) small town dealership in Berlin, New Hampshire, so I am a pretty good judge of car dealerships. And my experience buying a vehicle at Ocean Mazda couldn't have been better... fair prices and no games, Carlos Diaz (our salesperson) was friendly and very knowledgeable, and quickly found us the perfect vehicle. I would recommend Ocean Mazda and Carlos to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Much appreciated, Craig. We're thrilled to know you found the right Mazda for your family! It was nice of you to highlight your experience with Carlos because he works hard to make sure our customers have a smooth car-buying experience when they come to Ocean Mazda. We super appreciate the ⭐⭐⭐⭐⭐ rating and your feedback about our dealership. Welcome to the Ocean Mazda family, and we're always here whenever you need us. Drive safe!!
I couldn't be happier with my new vehicle and the
I couldn't be happier with my new vehicle and the exceptional service from Manuel Patino and Javier Cepeda. They both kept in constant communication with me and made the car buying process easier.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking a moment to share your feedback at Ocean Mazda. Congratulations on your new Mazda!! It was kind of you to take a moment to acknowledge Manuel and Javier because they work hard to make sure our customers have a smooth car-buying experience, so we're grateful for your support online. We're always here whenever you need us, and remember, drive safe!!