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Helfman Dodge Chrysler Jeep Ram FIAT Alfa Romeo Maserati

(596 reviews)
Visit Helfman Dodge Chrysler Jeep Ram FIAT Alfa Romeo Maserati
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (713) 574-4958 (713) 574-4958
Used (281) 653-8654 (281) 653-8654
Service (713) 425-3976 (713) 425-3976

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best experience I’ve ever had purchasing a vehicle.

Best experience I’ve ever had purchasing a vehicle. Phillip Houston was amazing and made the process super smooth being very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jay Arias was his usual self meaning he stayed in touch

Jay Arias was his usual self meaning he stayed in touch and had my car back before he had estimated. All seems to be OK. Give Jay a pat on the back and a day off for good measure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great staff!

Great staff! Fast, efficient and caring. Very attentive to your needs. Facility is clean and the communication is clear.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a excellent dealership.

It was a excellent dealership. And my salesman was very nice. And he was polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Overcharged and felt they took advantage of my daughter.

Overcharged and felt they took advantage of my daughter. Basically got charged $1300 to change 6’spark plugs. This included a $500 diagnosis fee. What a joke. Very disappointed in this dealership. We will not be coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Scott, we're truly sorry to hear that your daughter had a disappointing experience. We understand she has concerns regarding the charges for the spark plug replacement and the diagnosis fee and we would like to speak with her directly so that we can address them right away. Please let her know to contact our Manager, Jason Feldman, at jf@helfman.com so that we can assist her further. It’s important to us that our customers feel valued and treated fairly and we want to ensure we resolve any issues.

Andrew the service supervisor did a great job solving my

Andrew the service supervisor did a great job solving my automobile situation very knowledgeable thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service Department and Bodyshop.

Great Service Department and Bodyshop. With a team of experts that you can trust to repair your vehicle correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always receive accurate estimates, & quality work.

Always receive accurate estimates, & quality work. I have always had a professional experience with the staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

i had a great experience with helfman getting my first

i had a great experience with helfman getting my first car, thanks to Alex De Luna. he gave me the right information along with great consistency helping me drive off before the year ended! i recommend Alex De Luna to first car buyers and many more people who are looking into buying a car. i will definitely go back again :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My wife bought a used Chevy Trax and within a couple of

My wife bought a used Chevy Trax and within a couple of weeks it started overheating. The cooling fan ran for a long time after the engine was turned off. I called the salesman and he told me to take it to a shop but the shop was not in the dealership. They said they could not find anything wrong so they didn't fix anything. Then about 2 more weeks passed and again the cooling fan would not turn off. It ran so long that it killed the battery and I was not able to jump it. AutoZone tested the battery and it came back bad. So within less than a month, the car stopped working 2 times and I had to buy a new battery for it. When I contacted the dealership again about the problems with the car, they told me I could take it to a shop that I trusted but I was on my own and they were not going to do anything else about it. Update: Helfman did take it to Chevrolet and they said they couldn't find anything. But the same thing kept happening more and more often. Finally after the 3rd time taking it in, Chevy found that the fuse block was shorted. They replaced the fuse block and Helfman took care of it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.