Thoroughbred Ford of Platte City

3.7
(161 reviews)
Visit Thoroughbred Ford of Platte City
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–1:30pm
Sunday Closed Closed

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New (816) 873-8328 (816) 873-8328
Used (816) 873-8270 (816) 873-8270
Service (816) 873-8579 (816) 873-8579

Inventory

See all 76 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2013.
Welcome to Thoroughbred Ford Platte City! Located in Platte City MO Thoroughbred Ford Platte City is proud to be one of the premier dealerships in the area. Platte County residents. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Thoroughbred Ford Platte City a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place. Call 888-415-3674 for your No-Obligation Internet Price Quote from our Internet Department.
Don't just buy a car Own a Thoroughbred!

Service center

Phone number (816) 873-8579

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–1:30pm
Sunday
Closed

Meet our employees

View all 6 employees View less employees

Reviews

3.7
(161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thoroughbred Ford of Platte City from DealerRater.

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5.0

Easy Process

We have bought multiple cars from Jeff at Thoroughbred Ford Platte City. He is great to work with and will do his best to find exactly what you want.

5.0

Easy Process

We have bought multiple cars from Jeff at Thoroughbred Ford Platte City. He is great to work with and will do his best to find exactly what you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Saw a 2020 Ford Edge on Cars.

Saw a 2020 Ford Edge on Cars.com called Thoroughbred Ford dealership talked to Jeffrey Ferguson set up a test drive at my convenience. When I got to the dealership Jeffrey had the Edge warmed up ready to go! The buying process was hassle free. Jeffrey even took the time to sit in the car with me and show me how everything worked and got the Ford app downloaded on my phone so I can remote start my new Ford Edge from my phone! The entire process of buying my new car was VERY pleasant. Thankyou to Jeffrey for his impeccable knowledge of the car and his smiling personality Marybeth Golden

5.0

Saw a 2020 Ford Edge on Cars.

Saw a 2020 Ford Edge on Cars.com called Thoroughbred Ford dealership talked to Jeffrey Ferguson set up a test drive at my convenience. When I got to the dealership Jeffrey had the Edge warmed up ready to go! The buying process was hassle free. Jeffrey even took the time to sit in the car with me and show me how everything worked and got the Ford app downloaded on my phone so I can remote start my new Ford Edge from my phone! The entire process of buying my new car was VERY pleasant. Thankyou to Jeffrey for his impeccable knowledge of the car and his smiling personality Marybeth Golden

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Mary, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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1.0

Buyers beware.

Buyers beware. We were quoted a price for a new van by Salesman A at this dealership. We drove over two hours to buy the van. When we arrived, Salesman A was not there, and Salesman B told us that Salesman A did not know what he was doing and should never have given us such a low price. They refused to honor the quote that inspired us to drive over two hours. We will never work with this dealership again.

1.0

Buyers beware.

Buyers beware. We were quoted a price for a new van by Salesman A at this dealership. We drove over two hours to buy the van. When we arrived, Salesman A was not there, and Salesman B told us that Salesman A did not know what he was doing and should never have given us such a low price. They refused to honor the quote that inspired us to drive over two hours. We will never work with this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
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5.0

Service Advisors were great.

Service Advisors were great. Nice and respectful. Service was timely. Would recommend for service in the future

5.0

Service Advisors were great.

Service Advisors were great. Nice and respectful. Service was timely. Would recommend for service in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Very nice people at thoroughbred Ford platte city.

Very nice people at thoroughbred Ford platte city. Did what they said and fixed the problem!

5.0

Very nice people at thoroughbred Ford platte city.

Very nice people at thoroughbred Ford platte city. Did what they said and fixed the problem!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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3.0

seems like MOST of the people in service don't care.

seems like MOST of the people in service don't care. They are there to do a job, who cares if its correct or not.

3.0

seems like MOST of the people in service don't care.

seems like MOST of the people in service don't care. They are there to do a job, who cares if its correct or not.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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5.0

Awesome dealership.

Awesome dealership. Goes above and beyond to make sure you get what your after. Brandon was a pleasure to work with as always

5.0

Awesome dealership.

Awesome dealership. Goes above and beyond to make sure you get what your after. Brandon was a pleasure to work with as always

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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2.0

F150 oil change

Charged me $10 for a cabin air freshener I didn?t authorize that was nauseating and had to drive with windows open for two days to get smell out. Oil leaked out on garage floor after oil change. Evidently was tightened properly

2.0

F150 oil change

Charged me $10 for a cabin air freshener I didn?t authorize that was nauseating and had to drive with windows open for two days to get smell out. Oil leaked out on garage floor after oil change. Evidently was tightened properly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (816) 858-3777 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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1.0

Service - worst experience of my life.

Worst experience of my life. They do not care about people. My car breaks down and they diagnose the vehicle incorrectly. They charge $5000 for the repair, which is pretty darn close to the value of the vehicle, and say it's all fixed up. My car begins to have the same problems as before less than 30 minutes after picking it up and "they can do nothing for me because they fixed their diagnosis and cannot predict the future." The parts they replaced work great, unfortunately it didn't make my car run and they refuse to do anything to help unless I can pay $7000 for the new diagnosis. Honestly ridiculous. I didn't even mention the part about being dragged along for weeks as if they cared, acting like they wanted to help and were doing everything they could while my family struggles to make life work without the vehicle in hope they would DO SOMETHING! Or the fact that I was lied to so they could drag me along more when they already knew they were going to do nothing to help my family. Do not use the service here.

1.0

Service - worst experience of my life.

Worst experience of my life. They do not care about people. My car breaks down and they diagnose the vehicle incorrectly. They charge $5000 for the repair, which is pretty darn close to the value of the vehicle, and say it's all fixed up. My car begins to have the same problems as before less than 30 minutes after picking it up and "they can do nothing for me because they fixed their diagnosis and cannot predict the future." The parts they replaced work great, unfortunately it didn't make my car run and they refuse to do anything to help unless I can pay $7000 for the new diagnosis. Honestly ridiculous. I didn't even mention the part about being dragged along for weeks as if they cared, acting like they wanted to help and were doing everything they could while my family struggles to make life work without the vehicle in hope they would DO SOMETHING! Or the fact that I was lied to so they could drag me along more when they already knew they were going to do nothing to help my family. Do not use the service here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Travis, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (816) 858-3777 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

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1.0

Worst experience of my life.

Worst experience of my life. They do not care about people. My car breaks down and they diagnose the vehicle incorrectly. They charge $5000 for the repair, which is pretty darn close to the value of the vehicle, and say it's all fixed up. My car begins to have the same problems as before less than 30 minutes after picking it up and "they can do nothing for me because they fixed their diagnosis and cannot predict the future." The parts they replaced work great, unfortunately it didn't make my car run and they refuse to do anything to help unless I can pay $7000 for the new diagnosis. Honestly ridiculous. I didn't even mention the part about being dragged along for weeks as if they cared, acting like they wanted to help and were doing everything they could while my family struggles to make life work without the vehicle in hope they would DO SOMETHING! Or the fact that I was lied to so they could drag me along more when they already knew they were going to do nothing to help my family. Do not use the service here.

1.0

Worst experience of my life.

Worst experience of my life. They do not care about people. My car breaks down and they diagnose the vehicle incorrectly. They charge $5000 for the repair, which is pretty darn close to the value of the vehicle, and say it's all fixed up. My car begins to have the same problems as before less than 30 minutes after picking it up and "they can do nothing for me because they fixed their diagnosis and cannot predict the future." The parts they replaced work great, unfortunately it didn't make my car run and they refuse to do anything to help unless I can pay $7000 for the new diagnosis. Honestly ridiculous. I didn't even mention the part about being dragged along for weeks as if they cared, acting like they wanted to help and were doing everything they could while my family struggles to make life work without the vehicle in hope they would DO SOMETHING! Or the fact that I was lied to so they could drag me along more when they already knew they were going to do nothing to help my family. Do not use the service here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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