Reviews
I've had bad experiences in the past but this time, with
I've had bad experiences in the past but this time, with different people it was a pleasure having my truck repaired there.
I've had bad experiences in the past but this time, with
I've had bad experiences in the past but this time, with different people it was a pleasure having my truck repaired there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Came in for an inspection.
Came in for an inspection. The staff was kind quick very great experience thank you you guys for being so cool and I even work at a different dealership. You guys are still cool to me. Thank you.
Came in for an inspection.
Came in for an inspection. The staff was kind quick very great experience thank you you guys for being so cool and I even work at a different dealership. You guys are still cool to me. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They got me in quick for a service and they were on time
They got me in quick for a service and they were on time on schedule for the valet pick up and drop off which is very convenient! Will definitely stick to this dealership!
They got me in quick for a service and they were on time
They got me in quick for a service and they were on time on schedule for the valet pick up and drop off which is very convenient! Will definitely stick to this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were easy to deal with as far as the purchase but
They were easy to deal with as far as the purchase but after that, they just forget about you. My title and key have been sitting at Barry road dealership and I bought the truck outright at platte city. 12 days later, the run around. Oh it here or it's coming from Barry rd and now, oh, he's off today( the one who handles that) ; and so I sit here forgotten or just put way on the back burner. This is poor customer service!!!!!
They were easy to deal with as far as the purchase but
They were easy to deal with as far as the purchase but after that, they just forget about you. My title and key have been sitting at Barry road dealership and I bought the truck outright at platte city. 12 days later, the run around. Oh it here or it's coming from Barry rd and now, oh, he's off today( the one who handles that) ; and so I sit here forgotten or just put way on the back burner. This is poor customer service!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mindy, thank you for sharing this recent experience with us. Please give us a call at (816) 858-3777 and we will do our best to make this better. We hope to hear from you soon.
I do not understand how Thoroughbred Ford of Platte City
I do not understand how Thoroughbred Ford of Platte City stays in business. This is a horrible dealership.
I do not understand how Thoroughbred Ford of Platte City
I do not understand how Thoroughbred Ford of Platte City stays in business. This is a horrible dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (816) 858-3777 and we will do our best to make this better. We hope to hear from you soon.
Very easy to do business with, great communication,
Very easy to do business with, great communication, honest. Couldn’t of went any better
Very easy to do business with, great communication,
Very easy to do business with, great communication, honest. Couldn’t of went any better
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bill and Jason were wonderful to work with.
Bill and Jason were wonderful to work with. Very knowledgeable and great communication through the whole process.
Bill and Jason were wonderful to work with.
Bill and Jason were wonderful to work with. Very knowledgeable and great communication through the whole process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy Process
We have bought multiple cars from Jeff at Thoroughbred Ford Platte City. He is great to work with and will do his best to find exactly what you want.
Easy Process
We have bought multiple cars from Jeff at Thoroughbred Ford Platte City. He is great to work with and will do his best to find exactly what you want.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Saw a 2020 Ford Edge on Cars.
Saw a 2020 Ford Edge on Cars.com called Thoroughbred Ford dealership talked to Jeffrey Ferguson set up a test drive at my convenience. When I got to the dealership Jeffrey had the Edge warmed up ready to go! The buying process was hassle free. Jeffrey even took the time to sit in the car with me and show me how everything worked and got the Ford app downloaded on my phone so I can remote start my new Ford Edge from my phone! The entire process of buying my new car was VERY pleasant. Thankyou to Jeffrey for his impeccable knowledge of the car and his smiling personality Marybeth Golden
Saw a 2020 Ford Edge on Cars.
Saw a 2020 Ford Edge on Cars.com called Thoroughbred Ford dealership talked to Jeffrey Ferguson set up a test drive at my convenience. When I got to the dealership Jeffrey had the Edge warmed up ready to go! The buying process was hassle free. Jeffrey even took the time to sit in the car with me and show me how everything worked and got the Ford app downloaded on my phone so I can remote start my new Ford Edge from my phone! The entire process of buying my new car was VERY pleasant. Thankyou to Jeffrey for his impeccable knowledge of the car and his smiling personality Marybeth Golden
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mary, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Buyers beware.
Buyers beware. We were quoted a price for a new van by Salesman A at this dealership. We drove over two hours to buy the van. When we arrived, Salesman A was not there, and Salesman B told us that Salesman A did not know what he was doing and should never have given us such a low price. They refused to honor the quote that inspired us to drive over two hours. We will never work with this dealership again.
Buyers beware.
Buyers beware. We were quoted a price for a new van by Salesman A at this dealership. We drove over two hours to buy the van. When we arrived, Salesman A was not there, and Salesman B told us that Salesman A did not know what he was doing and should never have given us such a low price. They refused to honor the quote that inspired us to drive over two hours. We will never work with this dealership again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car