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Thoroughbred Ford of Platte City

(168 reviews)
Visit Thoroughbred Ford of Platte City
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–1:30pm
Sunday Closed Closed

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New (816) 873-8328 (816) 873-8328
Used (816) 873-8270 (816) 873-8270
Service (816) 873-8579 (816) 873-8579

Inventory

See all 58 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2024.
Welcome to Thoroughbred Ford Platte City! Located in Platte City MO Thoroughbred Ford Platte City is proud to be one of the premier dealerships in the area. Platte County residents. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Thoroughbred Ford Platte City a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place. Call 888-415-3674 for your No-Obligation Internet Price Quote from our Internet Department.
Don't just buy a car Own a Thoroughbred!

Service center

Phone number (816) 873-8579

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–1:30pm
Sunday
Closed

Meet our employees

Reviews

(168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thoroughbred Ford of Platte City from DealerRater.

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I've had bad experiences in the past but this time, with

I've had bad experiences in the past but this time, with different people it was a pleasure having my truck repaired there.

I've had bad experiences in the past but this time, with

I've had bad experiences in the past but this time, with different people it was a pleasure having my truck repaired there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Came in for an inspection.

Came in for an inspection. The staff was kind quick very great experience thank you you guys for being so cool and I even work at a different dealership. You guys are still cool to me. Thank you.

Came in for an inspection.

Came in for an inspection. The staff was kind quick very great experience thank you you guys for being so cool and I even work at a different dealership. You guys are still cool to me. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They got me in quick for a service and they were on time

They got me in quick for a service and they were on time on schedule for the valet pick up and drop off which is very convenient! Will definitely stick to this dealership!

They got me in quick for a service and they were on time

They got me in quick for a service and they were on time on schedule for the valet pick up and drop off which is very convenient! Will definitely stick to this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They were easy to deal with as far as the purchase but

They were easy to deal with as far as the purchase but after that, they just forget about you. My title and key have been sitting at Barry road dealership and I bought the truck outright at platte city. 12 days later, the run around. Oh it here or it's coming from Barry rd and now, oh, he's off today( the one who handles that) ; and so I sit here forgotten or just put way on the back burner. This is poor customer service!!!!!

They were easy to deal with as far as the purchase but

They were easy to deal with as far as the purchase but after that, they just forget about you. My title and key have been sitting at Barry road dealership and I bought the truck outright at platte city. 12 days later, the run around. Oh it here or it's coming from Barry rd and now, oh, he's off today( the one who handles that) ; and so I sit here forgotten or just put way on the back burner. This is poor customer service!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mindy, thank you for sharing this recent experience with us. Please give us a call at (816) 858-3777 and we will do our best to make this better. We hope to hear from you soon.

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I do not understand how Thoroughbred Ford of Platte City

I do not understand how Thoroughbred Ford of Platte City stays in business. This is a horrible dealership.

I do not understand how Thoroughbred Ford of Platte City

I do not understand how Thoroughbred Ford of Platte City stays in business. This is a horrible dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (816) 858-3777 and we will do our best to make this better. We hope to hear from you soon.

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Very easy to do business with, great communication,

Very easy to do business with, great communication, honest. Couldn’t of went any better

Very easy to do business with, great communication,

Very easy to do business with, great communication, honest. Couldn’t of went any better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Bill and Jason were wonderful to work with.

Bill and Jason were wonderful to work with. Very knowledgeable and great communication through the whole process.

Bill and Jason were wonderful to work with.

Bill and Jason were wonderful to work with. Very knowledgeable and great communication through the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Easy Process

We have bought multiple cars from Jeff at Thoroughbred Ford Platte City. He is great to work with and will do his best to find exactly what you want.

Easy Process

We have bought multiple cars from Jeff at Thoroughbred Ford Platte City. He is great to work with and will do his best to find exactly what you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Saw a 2020 Ford Edge on Cars.

Saw a 2020 Ford Edge on Cars.com called Thoroughbred Ford dealership talked to Jeffrey Ferguson set up a test drive at my convenience. When I got to the dealership Jeffrey had the Edge warmed up ready to go! The buying process was hassle free. Jeffrey even took the time to sit in the car with me and show me how everything worked and got the Ford app downloaded on my phone so I can remote start my new Ford Edge from my phone! The entire process of buying my new car was VERY pleasant. Thankyou to Jeffrey for his impeccable knowledge of the car and his smiling personality Marybeth Golden

Saw a 2020 Ford Edge on Cars.

Saw a 2020 Ford Edge on Cars.com called Thoroughbred Ford dealership talked to Jeffrey Ferguson set up a test drive at my convenience. When I got to the dealership Jeffrey had the Edge warmed up ready to go! The buying process was hassle free. Jeffrey even took the time to sit in the car with me and show me how everything worked and got the Ford app downloaded on my phone so I can remote start my new Ford Edge from my phone! The entire process of buying my new car was VERY pleasant. Thankyou to Jeffrey for his impeccable knowledge of the car and his smiling personality Marybeth Golden

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Mary, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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Buyers beware.

Buyers beware. We were quoted a price for a new van by Salesman A at this dealership. We drove over two hours to buy the van. When we arrived, Salesman A was not there, and Salesman B told us that Salesman A did not know what he was doing and should never have given us such a low price. They refused to honor the quote that inspired us to drive over two hours. We will never work with this dealership again.

Buyers beware.

Buyers beware. We were quoted a price for a new van by Salesman A at this dealership. We drove over two hours to buy the van. When we arrived, Salesman A was not there, and Salesman B told us that Salesman A did not know what he was doing and should never have given us such a low price. They refused to honor the quote that inspired us to drive over two hours. We will never work with this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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See all 168 reviews