Keffer Kia

I walked into the dealership and was welcoming met by a salesman (Coach) who politely asked what I wanted, started valuing my trade-in vehicle, collaborated... a list of cars I would like to see and then took me to see/test drive them. Coach was not a pushy salesman and I would highly reccommend working with him.

The staff was really helpful and generous through out the purchase process. I would recommend a friend for John Pratt to sell them a car. Thank you

After a full Saturday of Truck shopping, I was about to give up. When I drove by the dealership I saw a truck that I might be interested in on the used... lot. I pulled in, looked at the truck for a minute and realized it was 2 wheel drive instead of 4 wheel drive. A Salesperson, Christopher Williams met me in the used inventory and asked a few questions as to what I was looking for. He knew the preowned Inventory very well and pointed me to a Truck that better met my needs. The truck was exactly what I was looking for. Low Mileage, 4x4, Crew Cab and leather. He told me what he knew about the truck even though it was not the same brand as he sold New. He showed me the Clean CarFax report and presented the vehicle to me. I decided to purchase the car and the whole process took less than an hour... even on a Saturday. The management and finance departments were very friendly and went the extra mile to make my experience easy.

Matt S and his management team of Andy and Guy were very respectful of our punch-list of demands. As a first time car buyer, I was worried of the many... stigmas you hear about car dealerships and couldn't be happier with the whole process. Kind, respectful, informative, low pressure, and made us feel comfortable making a large purchase with them. I wouldn't hesitate to buy another car with them in the future.

My sales person Matthew made sure that my buyer's experience was the very best. He wasn't pushy and impatient like some but he made sure I was satisfied... with my car selection. Matthew was very knowledgeable about the different vehicles in stock during the test drive which help me to make the right choice.

Dealt with Jim Harmonia. He was great. Not pushy, answered most of our questions and what he didn't know he went and found out the answer. You should... have more sales persons like Jim. All in all it was a wonderful experience.

I visited Keffer Kia twice. The first time I wanted to test drive a Genesis and an Azera they had on their lot. The salespeople there are somewhat strange.... I couldn't put my finger on it at first until after the second visit, then I realized it, they are strangely quiet and acted timid. I'm a petite woman so it wasn't me, but it seemed almost as if they were afraid of something or someone, perhaps the management they worked for? Not sure. But aside from that, on both occasions, it seemed to be like pulling teeth to find out if they had the car available for us to test drive that we saw on the internet, and then to get the keys. Their prices were higher than other Kia dealerships on particular cars we were looking at, it seemed their base model Optima's were the price I would expect to pay for a leathered up version. The sales manager boasted on both visits how "we can add leather and anything you want"! Well, yeah, but at a cost! Then he kept trying to get me to get a second loan and buy my VW which is in the dieselgate scandal boasting that he had lots of people 'doing it'. Okay, so if other people want to settle to get less for their VW than what VW is going to pay them for it if they just wait till their turn in date, I guess so should I. Not. I've been to tons of dealerships this past 6 months while shopping for my replacement car once I sell my Jetta back to VW, and this by far was the weirdest.

We had the best sales person named Tammy she didn't pressure us in any way! She understood us and our needs she took her time with us and went as far as... to get to know us as individuals , we were actually treated like friends. We had a great experience with a manager named Jason who helped us and stuck to his word and treated with the up most respect after the manager below him ( Corey ) did not!!! Corey treated us like our money and time was not worth it to him, therefore we walked out ! If it wasn't for Tammy and Jason we would not have bought the car!!!! Tammy is the best salesperson you have there!!!!!!

Jonathan, Cory and Tammy Bought used sienna Great customer service They did head light restoring and promised to deliver the car in Charlotte Very nice... people I have bought many cars in the past. This process was the most smoothest and very pleasant

I HIGHLY RECOMMEND salesman Mr. JOHN STONESTREET. My vast vehicle purchase/research experience proves he is not your typical salesmen. (We have purchased... 14 vehicles in the last 18 years. I have bought from Craigslist; small dealers; friends; large chain dealers; and the guy down the street.) Mr. Stonestreet is the epitome of SUPERIOR customer service, ethics, and integrity that are unparalleled in this field! He went so far above and beyond my expectations. Since I was primarily an online shopper, shopping via the internet from 7 hours away, John proved himself extremely responsive, honest, very thorough, and sent me the extra pictures and details that I needed to make an informed decision. He is a God-fearing man who can be trusted and is not just trying to make a sale! I was also seriously considering a vehicle outside of this dealership and in my ignorance I overlooked some very important issues with that vehicle. Because of John???s vast knowledge, he gave me the education I needed to avoid that lemon. The next time I am in the market for a vehicle I will reach out specifically to John Stonestreet in my quest. I write very few reviews but he left a deep impression on me and after you request him, you will easily understand why. He will listen to you, give you accurate advice accordingly, and the best price through him! If you are East Coast shopping, only go through him???.you will not be disappointed!!!