Reviews
My first and only stop to buy a car!
I drive a lot for work, and my old car did not have a warranty, so I was constantly worried about affording important fixes. I needed something with low mileage that would be reliable. Coach listened to my needs and price point, and got me a better deal than I hoped for when I came in! I love my new car, and the whole buying experience was low pressure. Coach was only determined to make sure I was comfortable and happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car buying experience
Nice guys to work with, seem fair and honest. Dealt with Lee (salesperson) and Bryan (Sales Manager)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to buy from
Very friendly staff they do whatever they can to make you have a great experience
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kia Soul
Went to purchase a used car but ended up with a new one. Great buying incentives.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Referral bonus
Was very happy with my sales of my car but extremely disappointed about the referral bonus .It's been 6 months since my referral and I still have not seen my check very disappointed in this facility
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kathleen, I'm very sorry you haven't received your referral bonus. We really appreciate you being a customer and your referral. Please contact me on Monday and I will get this taken care of for you. My apologies and thank you for bringing this to my attention. My email is steve.dodge@kefferkia.com. Thanks, Steve Dodge - General Manager
2012 Soul service to NEW 2017 Soul+ sale
I went in for service on my 2012 Kia Soul and drove home in a new 2017 Kia Soul+. While waiting I asked to see a new 2017 Kia Soul with a backup camera. Eddie Johnson was the sales consultant who helped me. He was great and a pleasure to work with that day. He answered all my questions and concerns. I love my new Kia Soul+. Thanks Eddie for continuing with great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rhonda, Thank you for writing this great review. We are happy to hear about your fantastic experience and Eddie Johnson will certainly appreciate that you mentioned him... he's definitely an asset to the team. He hope you enjoy your NEW 2017 Soul, and remember, we have a referral bonus program! Thanks again, Steve Dodge - General Manager
Great customer Service
Coach was great to work with. Kept us laughing and took care of our needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi DK, Thank you for taking the time to let us know about your fun and great experience with Coach. He'll certainly appreciate that you mentioned him... we're lucky to have him and glad you agree. He hope you enjoy your NEW Kia, and remember, we have a referral bonus program! Thanks again, Steve Dodge - General Manager
Excellent service!
Harmonica Jim was excellent! He was very knowledgeable and eager to help us with anything we needed throughout the entire process. Keffer Kia of Mooresville was very pleasant and great to work with. I really felt like they were concerned about what was going to be best for me not just making the most money.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
buying car
working with coach and guy was great they worked endlessly to put me in the car we wanted thx keffer kia
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love our Kia Sorento!
We love our Kia Sorento!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase