Reviews
Great overall experience.
Great overall experience. Very customer friendly and accommodating. Made the buying process very smooth and convenient. Worked with Ricky Bobby and highly recommend him to all. Got a great vehicle at a great price.
Great overall experience.
Great overall experience. Very customer friendly and accommodating. Made the buying process very smooth and convenient. Worked with Ricky Bobby and highly recommend him to all. Got a great vehicle at a great price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everything started off real smooth.
Everything started off real smooth... but then boom! I waited for my vehicle to be shipped to me for 2 weeks and still had to pay a month note and I only had the vehicle for 2 weeks. Then the hassle with getting my license plate begun. Don't know why they put the paper plate on 2 weeks before the car even shipped so I only drove it for 2 weeks then had to wait until my vehicle was put in the system which took another 1.5 weeks! After speaking to the DMV, I called them to get some info on when they sent the payment and and they wouldn't give me that info. They just told me to wait and Michigan was moving slow SMH. Then after all of that, maintenance required flashed on my dash and when checking the fluids, my antifreeze is really low and so is the oil along with it being dark. I'm thinking once you get a vehicle from a dealership, all that is checked and filled and I shouldn't have to do any scheduled maintenance at least not the first 30days but not at this place. It was very disheartening going through all of that after they got my money. If I didn't like the vehicle, I would've told them to come back and pick up that vehicle. They were no help at all... just kept pointing the blame and telling me to wait. Would never do business with them again!!
Everything started off real smooth.
Everything started off real smooth... but then boom! I waited for my vehicle to be shipped to me for 2 weeks and still had to pay a month note and I only had the vehicle for 2 weeks. Then the hassle with getting my license plate begun. Don't know why they put the paper plate on 2 weeks before the car even shipped so I only drove it for 2 weeks then had to wait until my vehicle was put in the system which took another 1.5 weeks! After speaking to the DMV, I called them to get some info on when they sent the payment and and they wouldn't give me that info. They just told me to wait and Michigan was moving slow SMH. Then after all of that, maintenance required flashed on my dash and when checking the fluids, my antifreeze is really low and so is the oil along with it being dark. I'm thinking once you get a vehicle from a dealership, all that is checked and filled and I shouldn't have to do any scheduled maintenance at least not the first 30days but not at this place. It was very disheartening going through all of that after they got my money. If I didn't like the vehicle, I would've told them to come back and pick up that vehicle. They were no help at all... just kept pointing the blame and telling me to wait. Would never do business with them again!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I enjoyed working with the Summit view team.
I enjoyed working with the Summit view team. Jason was knowledgeable about the different types I was interested in and there was no pressure. Summit had a good selection of vehicle types I was looking for. All were first rate used SUVs. The " ins and outs " of my vehicle was thoroughly explained before I left the lot. That was nice since I was transitioning from a car with 2006 tech! I would definitely recommend Summit View to anyone looking into purchase a fine pre-owned vehicle.
I enjoyed working with the Summit view team.
I enjoyed working with the Summit view team. Jason was knowledgeable about the different types I was interested in and there was no pressure. Summit had a good selection of vehicle types I was looking for. All were first rate used SUVs. The " ins and outs " of my vehicle was thoroughly explained before I left the lot. That was nice since I was transitioning from a car with 2006 tech! I would definitely recommend Summit View to anyone looking into purchase a fine pre-owned vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was in the market for the first vehicle, and I saw
I was in the market for the first vehicle, and I saw summit view auto on cars.com. Excellent service, we worked with Zac, he was very accommodating and helpful every step of the way!
I was in the market for the first vehicle, and I saw
I was in the market for the first vehicle, and I saw summit view auto on cars.com. Excellent service, we worked with Zac, he was very accommodating and helpful every step of the way!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ashdianeg, Thank you for sharing your experience with Zac and Summit View Auto. Happy to hear that your transaction was positive. We appreciate your business and look forward to serving you again in the future. Summit View Auto : )
My husband and I had a difficult time with cars recently,
My husband and I had a difficult time with cars recently, where one car was stolen and the other car was totaled in an accident a week and a half later. So, we needed to buy two cars on the same day. To say the least, it was a stressful couple of weeks, and by the time we'd gotten to Summit View, we really wanted a smooth and easy transition. Jason Kohlmeier was extremely helpful and efficient and made the experience the best it could possibly be! I would highly recommend Summit View Auto and Jason Kohlmeier!
My husband and I had a difficult time with cars recently,
My husband and I had a difficult time with cars recently, where one car was stolen and the other car was totaled in an accident a week and a half later. So, we needed to buy two cars on the same day. To say the least, it was a stressful couple of weeks, and by the time we'd gotten to Summit View, we really wanted a smooth and easy transition. Jason Kohlmeier was extremely helpful and efficient and made the experience the best it could possibly be! I would highly recommend Summit View Auto and Jason Kohlmeier!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jessica, Thank you for taking the time to share your experience with Jason and Summit View Auto. We Are happy to hear you had a good experience. We appreciate your business and look forward to serving you again in the future. Summit View Auto
Jessica, Thank you for taking the time to share your experience with Jason and Summit View Auto. We Are happy to hear you had a good experience. We appreciate your business and look forward to serving you again in the future. Summit View Auto
Selling our car with no hassle.
Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.
Selling our car with no hassle.
Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Tim, Thank you for your review. We are pleased that you were happy with the process of selling your vehicle. We like to make things as simple and accommodating as we can for our customers. We appreciate your business and look forward to serving you again in the future. Summit View Auto : )
I sold Summit View my car and it was a very easy
I sold Summit View my car and it was a very easy transaction. They were very fair and very nice to deal with. Rebecca was great to work with and hope to do business with them again when I need another car.
I sold Summit View my car and it was a very easy
I sold Summit View my car and it was a very easy transaction. They were very fair and very nice to deal with. Rebecca was great to work with and hope to do business with them again when I need another car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
dmelvill, Thank you for sharing your experience with Summit View Auto Steve and Rebecca. We are pleased that everything went smooth with the sale of your vehicle. We appreciate your business and are excited to see you again in the future. Summit View Auto : )
From 😞 to 😀
So, okay I was wrong!!! Summit view is a standup car dealership. Yes, at first I was hasty in my review which ultimately these guys had nothing to do with it. I was just in a bad mood that day. Seriously, whatever I thought about Summit quickly changed into a dealership I would bring my Grandma to. They did everything I asked for and more went really over the top. It assured me to know whatever came what may, Summit view and ALL THE PEOPLE THERE, go above and beyond to make sure I'm happy, happy, joy, joy!!!!
From 😞 to 😀
So, okay I was wrong!!! Summit view is a standup car dealership. Yes, at first I was hasty in my review which ultimately these guys had nothing to do with it. I was just in a bad mood that day. Seriously, whatever I thought about Summit quickly changed into a dealership I would bring my Grandma to. They did everything I asked for and more went really over the top. It assured me to know whatever came what may, Summit view and ALL THE PEOPLE THERE, go above and beyond to make sure I'm happy, happy, joy, joy!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tammy, Thank you for sharing your experience. We are happy to hear that everything worked out and you were pleased in the end. We thank you for your recommendation. We appreciate your business and look forward to serving you again in the future: )
Steve's the man, went beyond helping me with pictures,
Steve's the man, went beyond helping me with pictures, videos, the jeep was prefect as described, I'd recommend this dealership to all , thank u Steve
Steve's the man, went beyond helping me with pictures,
Steve's the man, went beyond helping me with pictures, videos, the jeep was prefect as described, I'd recommend this dealership to all , thank u Steve
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jaaccwalker556 That you for sharing your experience with Steve and Summit View Auto. Happy to hear that Steve was helpful with pictures and videos. We thank you for your recommendation. We appreciate your business and look forward to serving you again in the future. Summit View Auto : )
I have/ had a warranty that I thought was no good.
I have/ had a warranty that I thought was no good. Salesman STEVE MIRSCH took GREAT care of me. I acted in haste, not allowing him to do his job, BUT he handled EVERYTHING BEAUTIFULLY and I would recommend him to ANYONE!!!!!
I have/ had a warranty that I thought was no good.
I have/ had a warranty that I thought was no good. Salesman STEVE MIRSCH took GREAT care of me. I acted in haste, not allowing him to do his job, BUT he handled EVERYTHING BEAUTIFULLY and I would recommend him to ANYONE!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
lsharon13, Thank you for sharing your experience with Steve and Summit View Auto. Happy to hear that any uncertainty with the warranty was clarified. We appreciate your business and look forward to serving you again in the future. Summit View Auto : )