Skip to main content

Serpentini Chevrolet - Strongsville

(850 reviews)
Visit Serpentini Chevrolet - Strongsville
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (440) 638-1218 (440) 638-1218
Used (440) 638-1113 (440) 638-1113

Inventory

See all 496 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2023.
Serpentini Chevrolet of Strongsville has a full lineup of new and used Chevrolet cars and is proud to be Cleveland's Number One selling Chevrolet Dealer. Our staff will make sure that your car-buying experience is pleasant and hassle-free. The easy financing options that we are offering will help you purchase your dream vehicle effortlessly. Our Cleveland area Service Department has all of the tools needed to keep your car running like new. Check out the driving directions to Serpentini Chevrolet of Strongsville to visit us and learn more about our dealership!
American and Proud of It

Service center

Phone number (440) 638-1113

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Everyone at the dealership went above and beyond our

Everyone at the dealership went above and beyond our expectations to help us get into the vehicle we really wanted. Our salesman Russ was fantastic to work with and very attentive to detail.

Everyone at the dealership went above and beyond our

Everyone at the dealership went above and beyond our expectations to help us get into the vehicle we really wanted. Our salesman Russ was fantastic to work with and very attentive to detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

The team at Serpentini really knows their stuff.

The team at Serpentini really knows their stuff. Vlad took care of us when we went for my new car and he was able to tell us about both cars we were interested in and was able to tell us which would work better based on our needs.

The team at Serpentini really knows their stuff.

The team at Serpentini really knows their stuff. Vlad took care of us when we went for my new car and he was able to tell us about both cars we were interested in and was able to tell us which would work better based on our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I had to order parts for my car and made an appointment

I had to order parts for my car and made an appointment for the service department to fix my car. My experience in talking to representatives in every department was pleasant and helpful. The day of my appointment I was greeted pleasantly and the work was done efficiently. Maintaining my car is important, and the genuine assurance shown by representatives in the service department that they are there to help made me whenever needed was greatly appreciated. It was definitely a most positive experience. Thank you to all.

I had to order parts for my car and made an appointment

I had to order parts for my car and made an appointment for the service department to fix my car. My experience in talking to representatives in every department was pleasant and helpful. The day of my appointment I was greeted pleasantly and the work was done efficiently. Maintaining my car is important, and the genuine assurance shown by representatives in the service department that they are there to help made me whenever needed was greatly appreciated. It was definitely a most positive experience. Thank you to all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

2nd vehicle from this dealership.

2nd vehicle from this dealership. Good prices. Great service. Shout out to Derek and Diana for making sure I got the best car for me

2nd vehicle from this dealership.

2nd vehicle from this dealership. Good prices. Great service. Shout out to Derek and Diana for making sure I got the best car for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

VERY PLEASED WITH MY BUYING EXPERIENCE.

VERY PLEASED WITH MY BUYING EXPERIENCE. THIS IS THIRD VEHICLE I HAVE PURCHASED FROM THEM. MY SALES PERSON, SERGIO VIELMAN, WAS EXTREMELY HELPFUL FINDING ME THE EXACT COLORADO I WANTED TO PURCHASE. HE KEPT ME WELL INFORMED DURING THE PROCESS, VERY PLEASANT TO WORK WITH, MADE SURE I WAS HAPPY WITH MY VEHICLE. A FIVE STAR EXPERIENCE. I ALSO WORKED WITH KENNY COTTO, THE FINANCE MANAGER, WHO MADE THAT PROCESS WAY MORE PLEASANT THAN I ANTICIPATED.

VERY PLEASED WITH MY BUYING EXPERIENCE.

VERY PLEASED WITH MY BUYING EXPERIENCE. THIS IS THIRD VEHICLE I HAVE PURCHASED FROM THEM. MY SALES PERSON, SERGIO VIELMAN, WAS EXTREMELY HELPFUL FINDING ME THE EXACT COLORADO I WANTED TO PURCHASE. HE KEPT ME WELL INFORMED DURING THE PROCESS, VERY PLEASANT TO WORK WITH, MADE SURE I WAS HAPPY WITH MY VEHICLE. A FIVE STAR EXPERIENCE. I ALSO WORKED WITH KENNY COTTO, THE FINANCE MANAGER, WHO MADE THAT PROCESS WAY MORE PLEASANT THAN I ANTICIPATED.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

My wife and I bought a vehicle on 12/28/24.

My wife and I bought a vehicle on 12/28/24. I had just totaled out vehicle, have 5 children and needed a safe vehicle for my family of 7. We had what seemed like a great interaction with our salesman David, and through the company. During the test drive, we asked the question about the history of the vehicle, was told we could look at the carfax, and we made it very known that we wanted to know what kind of work was done to the vehicle. The only piece of paper we received was the service parts work order stating the “maintenance” they performed. We received this after we asked about the carfax and the work they had performed and our sales rep mentioned that “the carfax wouldn’t show us what we wanted to know, that he would get the in house service report.” My wife mentioned “as long as it wasn’t in any accidents” to which the sales rep said it wasn’t. This was a lie, and now that I have the carfax the dealership a week letter in my email, the vehicle was in 3 accidents. When I called to ask about rectification, the sales manager made it very clear he didn’t believe what I wad saying by repeatedly asking if I received a carfax before I purchased the vehicle and then telling me everyone around him was saying that I received one. Never on that day, did the sales rep give me a carfax before or after. They emailed it to me on 01/02/25 in an email. Not only did they lie up front, they don’t show any care or interest after the fact. All you are to them is a number, and I suggest after reading other complaints and reviews about this same issue, never deal with them. I sure wont.

My wife and I bought a vehicle on 12/28/24.

My wife and I bought a vehicle on 12/28/24. I had just totaled out vehicle, have 5 children and needed a safe vehicle for my family of 7. We had what seemed like a great interaction with our salesman David, and through the company. During the test drive, we asked the question about the history of the vehicle, was told we could look at the carfax, and we made it very known that we wanted to know what kind of work was done to the vehicle. The only piece of paper we received was the service parts work order stating the “maintenance” they performed. We received this after we asked about the carfax and the work they had performed and our sales rep mentioned that “the carfax wouldn’t show us what we wanted to know, that he would get the in house service report.” My wife mentioned “as long as it wasn’t in any accidents” to which the sales rep said it wasn’t. This was a lie, and now that I have the carfax the dealership a week letter in my email, the vehicle was in 3 accidents. When I called to ask about rectification, the sales manager made it very clear he didn’t believe what I wad saying by repeatedly asking if I received a carfax before I purchased the vehicle and then telling me everyone around him was saying that I received one. Never on that day, did the sales rep give me a carfax before or after. They emailed it to me on 01/02/25 in an email. Not only did they lie up front, they don’t show any care or interest after the fact. All you are to them is a number, and I suggest after reading other complaints and reviews about this same issue, never deal with them. I sure wont.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Walked in to buy a truck.

Walked in to buy a truck. No nonsense approach and walked out with new truck and very happy with how it was handled. Brendon did his job well!

Walked in to buy a truck.

Walked in to buy a truck. No nonsense approach and walked out with new truck and very happy with how it was handled. Brendon did his job well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Very efficient.

Very efficient. Have bought several vehicles from them. Always satisfied. Would definitely recommend to my friends.

Very efficient.

Very efficient. Have bought several vehicles from them. Always satisfied. Would definitely recommend to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Very helpful & knowledgable on car; supported me in best

Very helpful & knowledgable on car; supported me in best way possible to suit my needs

Very helpful & knowledgable on car; supported me in best

Very helpful & knowledgable on car; supported me in best way possible to suit my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Had a great experience with Mohammed Ali my salesman.

Had a great experience with Mohammed Ali my salesman. I explained exactly the Tahoe Z-71 I wanted since they didn't have that exact one on their lot and they came thru with the perfect vehicle. First met on Christmas eve and had my new vehicle on New Years Eve! Thank you

Had a great experience with Mohammed Ali my salesman.

Had a great experience with Mohammed Ali my salesman. I explained exactly the Tahoe Z-71 I wanted since they didn't have that exact one on their lot and they came thru with the perfect vehicle. First met on Christmas eve and had my new vehicle on New Years Eve! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 850 reviews