Reviews
Great in person service.
Great in person service. Over the phone was a bit harder maybe due to dealership being busy. However once I spoke to Nelson at his desk he was more than ready to explain what I needed.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
CGDOAN, thank you for servicing with us and providing feedback. We are happy to hear you reached Nelson and he was able to assist. We appreciate your business and value you as a customer.
No free uber rides when dropping off your car for
No free uber rides when dropping off your car for maintenance. Goudy Honda across the street does this for you if you drop off your Honda there.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello CindyPAlvarado, thank you for servicing with us. We appreciate your business and value you as a customer.
The best experience by far in this dealership was with
The best experience by far in this dealership was with Danny and his care and attention. He helped me get my car fixed to the max and gave me the correct time on when it would be ready. Will want to only have him as my assistant from now on.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
LukkyLadie13, thank you for servicing with us. We are happy you had your best service experience assisted by Danny. We appreciate your business and value you as a customer.
A friendly and clean environment to take my car there for
A friendly and clean environment to take my car there for services. And convenient distance to my home.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
OIGEE21, thank you for servicing with us. We are happy you had a pleasant, convenient service experience. We appreciate your business and value you as a customer.
That’s a Really professional place and the people work
That’s a Really professional place and the people work with you so friendly I’m tired of your recommended
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
FrankFigueroa79, Thank you for servicing with us. We are happy you had a professional service experience. We appreciate your business and value you as a customer.
Very aggressive sales tactics.
Very aggressive sales tactics. Tried to gas light on what was discussed. One of the sales person made a racist gesture with slanted eyes.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Paul, Congratulations on your new Toyota. We appreciate your business and value you as a customer You are welcome to teach out to the Customer Relations Manager at 626-289-8000 with a concern or we can be of assistance.
Very helpful, goes the extra distance to help me.
Very helpful, goes the extra distance to help me. Great attitude. Great personality. Greated me first thing with a smile. Hope she gets a employee of the month award. She deserves it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ROQNLARRY1067, Thank you for servicing with us and your kind words. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.
Service advisor Nelson Samson billed me for an
Service advisor Nelson Samson billed me for an unnecessary and overpriced service without my explicit consent, despite my vehicle being covered under Toyota Care Plus Prepaid Maintenance Program.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
INGCRCV, thank you for servicing with us and providing feedback. We strive for customer service daily and are concerned you feel you were incorrectly charged. Please contact Service Drive Mgr, John Kan 626-289-8000 so he may review your maintenance records. We appreciate your business and value you as a customer.
thank you to Matthew and the rest of the staff at
thank you to Matthew and the rest of the staff at Wondries; really excellent customer service and general experience all around. I am always impressed at how courteous everyone is.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Charlton Mallari, thank you for servicing with us and for providing feedback. We are happy you had an excellent service experience. We appreciate your business and value you as our customer.
My first time here and came because of coupon mailer for
My first time here and came because of coupon mailer for synthetic oil change. 3% credit card charge on everything now.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
c00kie76, thank you for servicing with us, we appreciate your business and value you as a customer.