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Kia of Cheyenne

(563 reviews)

Reviews

(563 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful experience

The technician continually called me by my husband's name, Jay. Even though I was definitely a woman. At least when the service manager came to talk to me, he called me Mrs. Rundell not Jay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service,Very Helpful Salespersons,

The kind, friendly and courteous service was very enjoyable also the way everything was explained and shown to us was more than we expected. We appreciated Bryan's help very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience. Would definitely recommend.

Honest, friendly and knowledgable service associates. Work performed in a timely manner. Service writer did not try to over sell and I was offered a complementary shuttle while service was performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great and friendly service

Bryan Ciccone makes buying a car enjoyable. I never once felt pressured. I always felt Bryan was working with me and not against me. I am happy I went to Kia of Cheyenne.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always excellent!

Guys there are always courteous and friendly! They always get the job done in a timely fashion and I've never had to bring my vehicle back because of a bad 'fix'.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceptional Customer Service!

I was given a ride to work, AND my vehicle was brought to me at work upon completion. Additionally I appreciated the detail given to my car as well as the car wash! Great work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great vehicle buying experience

It was very informative, calm, and flowed very well. Bryan is a great representative of your company. This is my second purchase from Kia of Cheyenne and I'm very happy being a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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KIA of Cheyenne

Usually buying a new car seems to be an arduous task with lots of pressure from the salesman - not so at KIA. A great experience - all the staff are friendly and helpful. All questions answered & the whole process was done in great time. Definitely would buy again and glad they will be able to service both the vehicle we bought as well as the pickup we already own. Can't recommend this business enough!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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KIA of Cheyenne

I bring all my vehicles to KIA for service. I trust them to take care of them, treat me right, and only repair wht needs to be repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Service is and always excellent! Marty in the service department is top notch! The owners, Miller family are the best. We recommend all of our friends to shopen at KIA of Cheyenne

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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