Joe Cooper Ford of Shawnee

Aaron did a great job finding me a great new car and answered all of my questions. I recommend working with Joe Cooper for your next car or truck.

Great group of professionals who made the process comfortable, quick and easy. The facilities and selection are top notch. Didn't dread the buying experience, actually was smooth and enjoyable. Thanks Isiah!

If you want any kind of customer service /integrity, please find another dealer. Refusal to give answers or respond immediately after the sale. Check reviews on FB. I wish I had before buying from them

1/31/25- I was contacted by the general manager who made an appointment for my Fusion. JOE COOPER FORD of SHAWNEE changed my fuel pump, gratis. Now the gas gauge works!! No information, yet, on the electrical drain on the battery. They said they didn’t address that. Battery drain was why I brought the Ford in the FIRST place. I have been assured that if we cannot start it that I should contact the General Manager. I do believe that JOE COOPER FORD of SHAWNEE is trying to help, I’m glad that the General Manager became involved, I don’t think it would have been fixed if he had not. I would definitely give Tyler Richey 5 stars.

Carl at Joe Cooper Ford in Shawnee did an awesome job of making my car buying experience the best it could be. He was professional, courteous, and genuine. I truly appreciate being treated with respect and kindness during our interactions. His level of Customer service was supreme. And, I LOVE my "new to me" wheels!

Great experience with Joe Cooper Ford in Shawnee. Aaron was a great sales person. Loved the fact he did not pressure us but simply gave us the facts. He made buying a vehicle pleasant and enjoyable.

My 1999 F250 Ford diesel work truck was stolen from the service department while there for possible warranty work. Had previous positive experiences with Juan. But after the theft, I was told the following: 1) they had no liability 2) I was not allowed to file with their insurance nor have any information on who their insurance carrier was 3) they had no cameras on the premises 4) my truck could have been missing for up to 4 days as no inventory could be confirmed 5) the truck was stolen during business hours & driven past the front of the building, out the main gate, with no one noticing, including salesman After all of that, It took -multiple calls to corporate before the general manager contacted me 8 business days after the truck was stolen -threats to hire a lawyer before I was given information speak to their insurance carrier -no call to follow up with police report -dealership refused to work with police investors over lack of camera footage -advised I’d never win in court because of legal team superiority & insurance companies’ policies (by a independent lawyer, not the dealership) Do not use Joe Cooper! My truck is gone - in part because of them. $12k might be nothing in their world but it’s a lot in mine! That truck had sentimental value as well, it was bought new by Grandpa & passed down to us. Drove it across country, to work on bad weather days, carried home my babies from the hospital, and more. Joe Cooper’s logo is “who loves you, Oklahoma?” Well they don’t. They really, really don’t. From my pain, gain this: avoid them!!!!!!!!!!!!

My 1999 F250 Ford diesel work truck was stolen from the service department while there for possible warranty work. Had previous positive experiences with Juan. But after the theft, I was told the following: 1) they had no liability 2) I was not allowed to file with their insurance nor have any information on who their insurance carrier was 3) they had no cameras on the premises 4) my truck could have been missing for up to 4 days as no inventory was taken 5) the truck was stolen during business hours & driven past the front of the building, out the main gate, with no one noticing, including salesman After all of that, It took -multiple calls to corporate before the general manager contacted me 8 business days after the truck was stolen -threats to hire a lawyer before I was given information speak to their insurance carrier -no call to follow up with police report -dealership refused to work with police investors over lack of camera footage -advised I’d never win in court because of legal team superiority & insurance companies’ policies (by a independent lawyer, not the dealership) Do not use Joe Cooper for any reason, ever! $12k might be nothing in their world but it’s a lot in mine! That truck had sentimental value as well, it was bought new by Grandpa & passed down to us. Drove it across country, to work on bad weather days, carried home my babies from the hospital, and more. Joe Cooper’s logo is “who loves you, Oklahoma?” Well they don’t. They really, really don’t. From my pain, gain this: avoid them!!!!!!!!!!!!

Had a FANTASTIC experience working with everyone involved on the transaction. Highly recommend my salesperson Shala for anyone looking to purchase a new vehicle!

Bought a used truck 2 months ago and still can't get the title for it. After the sale followup is horrible. People don't return phone calls, nothing is ever their fault and all you get is empty apologies with no follow through. Worst dealership I've ever been to. Would not recommend Joe Cooper Shawnee to anyone.